• Exercises independent discretion or judgment in handling all types of property claims. • Also assists or acts on behalf of the claims supervisor when required. • Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. • Prepares estimates, makes recommendation, and handles coverage questions, and litigation. • Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary. • Documents claim files and submits report for closure. • Recognizes subrogation situations and initiates appropriate action. • Services assigned territory and brings assigned claims to conclusion. • Interacts with Agents and district sales managers on matters of mutual concern. • Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required. • Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation. • Assists in training of new claims adjusters. • Participates on Catastrophe Team when required.

• Investigating, negotiating, and settling complex property damage and liability insurance claims • Virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately • Interface with customers, contractors, and vendors through various platforms • Ensuring top-notch support and resolution for wind and hail claims

• Investigating, negotiating, and settling personal property or liability insurance claims • Reviewing insurance policies and reports • Evaluating damages and determining loss coverage • Documenting claim files with notes and evaluations • Providing exceptional customer service and building trust with clients

• Exercises independent discretion or judgment in handling property claims within designated level of authority. • Responsible for servicing assigned territory and may handle litigated claims. • Contacts Policyholders regarding property claims within level of authority. • Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. • Evaluates and makes recommendations regarding coverage of claims. • Handles property claims within designated authority. • Sets and maintains adequate reserves. • Obtains and reviews reports, statements, records and related materials as required. • Evaluates information to determine coverage and total value of claim. • Determines payments and issues checks or declines payment as required. • Documents claim files and submits final report to file for closure. • Identifies subrogation situations and initiates appropriate action. • Services assigned territory and brings assigned claims to conclusion. • Interacts with Agents and district sales managers on matters of mutual concern. • Handles property claims involving damages or coverage. • May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. • Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. • Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. • Successfully completes Technical Learning Center Training within one year of hire date. • Participates on Catastrophe Team when required.