What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
Inside Sales Representative II
Location
United States
Posted
3 days ago
Salary
$22 - $24 / hour
Seniority
Mid Level
Job Description
Inside Sales Representative II
Waste Management, Inc. (WM)
Role Description The Inside Sales Representative II (ISR II) is responsible for generating incremental highly profitable revenue to support the Company's Total Price and Core Price goals using a consultative selling approach in the sale of WM services to small/medium business segment customers via Phone, Internet and Chat platforms. The ISR II will emphasize selling from Web Leads and Digital channels. The ISR II receives and closes warm customer leads from different sources across the enterprise. A successful ISR II consistently meets or exceeds weekly and monthly sales activity goals offering sustainability solutions, follows WM's standard practices and principles in the established Playbook as well as professionally represent solutions to prospective customers and maintains a high level of customer satisfaction in all sales transactions. This position is remote; however, the individual must reside in the greater Phoenix area based on business need. Qualifications - Bachelor's Degree (accredited) in Business Administration or Environmental/Science fields - Three (3) years of business-to-business acquisition experience at a proficient level - One year of experience as a WM Inside Sales Representative I highly preferred Requirements - Generates shareholder value by using consultative selling-based approach for larger, more complex SMB customers across the enterprise - Receives and acts upon sales opportunities from different sales sources (Focused on Web Leads & Digital Sales Streams) - Responsible for the sales and retention efforts for new customers sold during their initial 90 days with WM - Conducts pre-sales activities to gain understanding of customer’s needs and prepares for the sales call - Negotiates and closes sales by effectively communicating alternatives and positions to reach mutually beneficial sales agreements - Understands and adheres to established and approved WM sales processes - Presents WM products and services using a consultative approach that clearly shows how the solutions would meet customer needs and provide benefits - Adjusts sales technique depending on the nature of the prospect or customer - Presents compelling arguments to support recommended sales solutions - Overcomes objections during sales negotiations by emphasizing the value of WM offerings that benefit the customer - Facilitates agreement to a sales solution that will meet the major needs of both parties - Finalizes sales agreements with specific actions outlined and commitments for next steps - Demonstrates leadership and peer advocacy, sharing best practices with peers while acting as a mentor for the growth of internal staff - Generates revenue growth for WM by networking and capitalizing on cultivated relationships - Conducts post-sale administrative customer collaboration, including cross-functional support to ensure product/service implementation is successful - Other duties as assigned Benefits - Competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability - Stock purchase plan - Company matching on a 401(k) - Paid vacation, holidays, and personal days - Benefits may vary by site
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Inside Broker or Workers' Compensation Marketing Specialist
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Key Responsibilities: - Manage and market an assigned Workers’ Compensation book of business, including renewals and new business opportunities. - Evaluate submissions, analyze loss history and exposures, and determine appropriate coverage and market strategies. - Identify suitable carriers, request and negotiate quotes, and manage placement through binding. - Communicate coverage options, pricing, and underwriting requirements clearly to brokers and agency partners. - Build and maintain strong relationships with retail agencies and carrier partners, including regular phone and in‑person engagement. - Drive revenue growth by meeting assigned production goals and identifying cross‑sell or expansion opportunities. - Utilize online submission platforms and internal rating teams to support underwriting and market clearance. - Ensure accurate documentation and account management within internal systems (ImageRight, AIM). - Participate in required training, licensing, and professional development activities. - Works cross‑functionally with Brokers, Account Executives, Brokerage Assistants, and Rating specialists. 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Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. 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