Role Description We are seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include: - Performing crisis/suicide intervention services - Conducting basic needs/safety assessments - Providing information, community service referrals, and supportive listening over phone or virtual chat Qualifications - Must be a Florida resident living within the state - Have at minimum an associate's degree from an accredited university - Have four (4) years of combined education and relevant work experience - Ability and interest in de-escalating callers experiencing crisis - Ability to pass a level two (2) DCF background screening and a drug test Requirements - Be a Florida resident residing within the state - Have a secure, quiet, and confidential workspace with reliable internet - Be free from caregiver responsibilities during work hours - Meet or exceed our education requirement: - A bachelor's degree (or higher) in psychology, human services, education, mental health, social work, early intervention, or a related field, coupled with one (1)+ years of experience in crisis and suicide intervention, counseling, therapy, and assessment techniques, or experience working in children's behavioral health, substance use, or the special needs system of care - An associate's degree plus two (2)+ years of experience in suicide/crisis intervention - Have a minimum typing speed of 30 WPM - Be comfortable with a phone and virtual chat-based work environment - Be available for 16-29 overnight hours per week with a consistent schedule that encompasses both Saturday and Sunday - Be available for training Monday - Friday from either 10am-3pm or 12pm-5pm for 8 weeks before your overnight shifts start Benefits - Part Time employment at a rate of $20/hr - 100% paid training, plus future opportunities for employer-sponsored certifications - Flexible scheduling - Work supplies such as company laptop, mouse, headset, paper, and pens

Role Description We are seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include: - Performing crisis/suicide intervention services - Conducting basic needs/safety assessments - Providing information, community service referrals, and supportive listening over phone or virtual chat Qualifications - Must be a Florida resident living within the state - Have at minimum an associate's degree from an accredited university - Have four (4) years of combined education and relevant work experience - Ability and interest in de-escalating callers experiencing crisis - Ability to pass a level two (2) DCF background screening and a drug test Requirements - Be a Florida resident residing within the state - Have a secure, quiet, and confidential workspace with reliable internet - Be free from caregiver responsibilities during work hours - Meet or exceed our education requirement: - A bachelor's degree (or higher) in psychology, human services, education, mental health, social work, early intervention, or a related field, coupled with one (1)+ years of experience in crisis and suicide intervention, counseling, therapy, and assessment techniques, or experience working in children's behavioral health, substance use, or the special needs system of care - OR an associate's degree plus two (2)+ years of experience in suicide/crisis intervention - Have a minimum typing speed of 30 WPM - Be comfortable with a phone and virtual chat-based work environment - Be available for 16-29 overnight hours per week with a consistent schedule (flexible and accommodating options available) - Be available for training Monday - Friday from either 10am-3pm or 12pm-5pm for 8 weeks before your overnight shifts start Benefits - Part Time employment at a rate of $20/hr - 100% paid training, plus future opportunities for employer-sponsored certifications - Flexible scheduling - Work supplies such as company laptop, mouse, headset, paper, and pens

Role Description We are seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include: - Performing crisis/suicide intervention services - Conducting basic needs/safety assessments - Providing information, community service referrals, and supportive listening over phone or virtual chat Qualifications - Must be a Florida resident living within the state - Have at minimum an associate's degree from an accredited university - Have four (4) years of combined education and relevant work experience - Ability and interest in de-escalating callers experiencing crisis - Ability to pass a level two (2) DCF background screening and a drug test Requirements - Be a Florida resident residing within the state - Have a secure, quiet, and confidential workspace with reliable internet - Be free from caregiver responsibilities during work hours - Be able to pass a level two (2) DCF background check and drug test prior to employment - Meet or exceed our education requirement: - A bachelor's degree (or higher) in psychology, human services, education, mental health, social work, early intervention, or a related field, coupled with one (1)+ years of experience in crisis and suicide intervention, counseling, therapy, and assessment techniques, or experience working in children's behavioral health, substance use, or the special needs system of care - OR an associate's degree plus two (2)+ years of experience in suicide/crisis intervention - Have a minimum typing speed of 30 WPM - Be comfortable with a phone and virtual chat-based work environment - Be available for 16-29 hours per week with a consistent schedule (flexible and accommodating options available) Benefits - Part Time employment at a rate of $20/hr - 100% paid training, plus future opportunities for employer-sponsored certifications - Flexible scheduling - Work supplies such as company laptop, mouse, headset, paper, and pens Company Description 211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn to when they need answers to life’s challenges--big or small--by connecting them with nearly 3,800 programs and services that are available in their area. We are a fast-paced crisis, information, and referral virtual call center that fills a critical need in the communities we serve.

• Conduct comprehensive mental health intakes, develop treatment plans, and complete timely documentation including diagnoses, treatment plans, and session notes. • Maintain direct client facing hours. Full and part-time hours available. • Review and co-sign notes to LLPC's on the team.