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The worlds authority on business scaling
Operations Associate
Location
United States
Posted
11 days ago
Salary
0
Seniority
Mid Level
Job Description
Operations Associate
Scaling.com
• Own day-to-day support for Go-High Level, Monday.com, Zapier, BambooHR, Zoom, Trainual, and related platforms • Manage user access across tools — onboarding, role changes, and offboarding • Troubleshoot basic system issues and escalate as needed • Maintain Go-High Level organization: contact management, pipeline hygiene, tagging, and workflow upkeep • Monitor data accuracy across platforms and flag inconsistencies proactively • Build and maintain SOPs for internal workflows and systems • Keep internal documentation current as the company evolves • Route operational requests to the right teams and track resolution • Support marketing, sales, people ops, and program delivery with operational and administrative tasks • Provide basic logistics support for internal meetings and group coaching sessions on Zoom
Job Requirements
- Experience supporting internal teams on CRM or operational platforms — Go-High Level experience
- Proficiency with Google Workspace, Monday.com, Zoom, BambooHR, Zapier, and Trainual (or comparable tools)
- Highly organized with strong attention to detail and a bias for documentation
- Self-directed and reliable — you manage your own workload without needing close supervision
- Clear communicator, comfortable working across multiple teams in a remote environment
- U.S. based and authorized to work without sponsorship
- Preference given to individuals with hands-on experience with large language model platforms, specifically Anthropic's Claude and OpenAI's GPT models
Benefits
- Paid Time Off – Includes vacation days, sick leave, and company holidays
- Remote Work Flexibility – Work from the location of your choice (U.S.-based) with the structure, autonomy, and support to thrive
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