Role Description This is a remote role that may only be hired in the following location: (Raleigh, NC/ Phoenix, AZ/ Charlotte, NC). Leads and executes strategic product and enterprise data objectives that support Commercial Finance initiatives. Partners with business and technology stakeholders to define product strategies, priorities, and roadmaps while aligning solutions to business goals. Acts as a key liaison between business teams and delivery partners, driving technical innovation and continuous improvement through data-driven solutions. Directs initiatives to enhance data quality, governance, reporting, analytics, and Enterprise Data Warehouse capabilities. Provides expert guidance to leadership, associates, and business partners, ensuring the delivery of trusted data, actionable insights, and scalable solutions that improve decision-making, operational efficiency, and business performance. Responsibilities - Product Strategy: - Partner with business stakeholders to define, refine, and align on vision, strategy, priority, scope, and roadmap. - Lead the development and execution of a product vision and roadmap that aligns with business goals. - Prioritize initiatives and define scope for Program Increments (PI), sprints, and MVPs. - Identify risks and dependencies and proactively mitigate them. - Utilize subject matter expert knowledge to build strategic long-term solutions. - Product Management: - Develop a prioritization framework and strategy for delivery initiatives. - Prepare/refine product backlog and roadmap and work with cross-functional teams to execute the product backlog. - Plan and create initiatives, features, epics, and stories in JIRA. - Communication & Stakeholder Management: - Articulate the product vision and roadmap persuasively to all stakeholders. - Provide regular status updates to leadership and stakeholders. - Navigate complex stakeholder dynamics and manage expectations. Qualifications - Bachelor's Degree and 6 years of experience in Product Management, Scrum, Agile OR High School Diploma or GED and 10 years of experience in Product Management, Scrum, Agile. - Understanding of data warehousing and transformation as well as extract, transform, and load processes. - Knowledge of technologies and trends impacting the financial service and insurance industry. - Experience in Banking, Data Warehouse/Data Lakes, AWS/Snowflake. - Excellent written and verbal communication skills with both internal and external stakeholders. - Proven track record of leading agile data product delivery across cross-functional teams using agile frameworks such as Scrum, SAFe, or Kanban. - Domain expertise in Customer Data, Marketing highly preferred. Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

Role Description We are seeking a contractor Product Manager to help drive the continued evolution of an AI-powered internal IT help experience delivered through Slack and chat-based workflows. This role will own requirements, outcomes, rollout planning, measurement, and rapid iteration as the product becomes a primary front door for IT help. This is a hands-on individual contributor role for a Product Manager who can embed quickly, operate independently, and partner closely with engineering, support operations, and business stakeholders in a fast-moving environment. Enterprise experience strongly preferred. Qualifications - 5+ years of product management experience. - Ability to operate as an independent individual contributor and embed quickly with limited oversight. - Strong product management experience owning roadmap, requirements, prioritization, and delivery. - Experience with internal platforms, workflow products, service experiences, or AI-enabled products. - Production ownership of an agentic product or AI-agent experience. - Demonstrated effectiveness shaping and improving prompts. - Strong understanding of agent workflows, prompt effectiveness, evaluation, tuning, and common quality and trust issues. - Strong cross-functional experience with engineering and operations in ambiguous, fast-moving environments. - High comfort with data analysis and metric development, including defining ambiguous measures and turning findings into action. - High comfort leveraging AI tools to manage your own work more effectively. - Experience improving user journeys or service workflows through experimentation and iterative delivery. - Strong written and verbal communication skills, including executive-ready updates and stakeholder alignment. Requirements - Own day-to-day product management, including framing, prioritization, requirements, acceptance criteria, and backlog management. - Play a key product role in agile team ceremonies, including planning, refinement, standups, reviews, and retrospectives. - Partner with engineering and support operations to improve troubleshooting, escalation, fulfillment, and response quality. - Define, monitor, and interpret success metrics, then turn findings into roadmap and prioritization decisions. - Drive UAT, rollout readiness, stakeholder updates, and rapid iteration. - Prepare for and facilitate recurring product reviews with senior stakeholders. - Strengthen the product feedback loop by turning user, support, and operational signals into prioritized improvements. - Improve user journeys and service workflows through experimentation and iterative delivery. Benefits - Contractor role. - 40 hours per week. - Remote role open to LATAM-based candidates. - Must be able to support CST to EST business-hour alignment. - Engagement expected through March 31, 2027.

• Own and maintain the product roadmap for Monogram’s Azure cloud platform, Microsoft 365 E5 tenant, Intune endpoint environment, and related infrastructure services • Translate business objectives, clinical operational needs, and security requirements into clearly prioritized platform capabilities and engineering initiatives • Define and maintain OKRs, KPIs, and SLO targets for platform services in partnership with the VP of Cloud Engineering and IT leadership • Use data analysis, platform telemetry, and stakeholder feedback to inform roadmap prioritization and resolve tradeoffs • Evaluate and recommend new Azure services, M365 capabilities, and infrastructure tooling where they create measurable business or operational value • Gather, analyze, and document technical and business requirements from stakeholders across IT, Security, and Operations • Decompose platform initiatives into well-scoped epics, user stories, and acceptance criteria that engineering teams can execute against confidently • Collaborate with Cloud Engineers, Systems Administrators, and Systems Engineers to evaluate technical solutions, assess feasibility, and navigate design tradeoffs • Own sprint planning, backlog grooming, and release coordination within an agile operating model • Perform validation testing to confirm delivered capabilities meet defined acceptance criteria and stakeholder intent • Ensure requirements documentation is accurate, complete, and validated with stakeholders before engineering work begins • Serve as the primary point of contact between the Cloud Engineering team and internal stakeholders including IT Operations, Security, Operations, and Clinical leadership • Communicate platform roadmap, delivery status, and tradeoff decisions clearly to both technical and non-technical audiences • Facilitate walkthroughs, reviews, and demos to keep stakeholders aligned and requirements validated throughout delivery cycles • Partner with the Cybersecurity, Compliance, and Privacy teams to ensure platform initiatives meet HIPAA and internal risk requirements • Develop a working understanding of Monogram’s Azure architecture, M365 E5 configuration, and Intune endpoint environment to make credible product decisions • Partner with engineering leadership on cloud cost visibility, FinOps practices, and license utilization to support cost-aware product decisions • Track platform adoption metrics, incident trends, and operational performance data to identify improvement opportunities and inform roadmap decisions • Support vendor evaluation processes for cloud, infrastructure, and platform tooling in partnership with IT and Procurement leadership.

Role Description Für unsere AI & Learning Design Abteilung suchen wir dich als Produktmanager:in (m/w/x) Coaching. Dein Einsatzort ist hauptsächlich remote innerhalb von Deutschland, wir unterstützen flexible Arbeitszeitmodelle. - Produktportfolio aufbauen: - Du überlegst dir den Auf- und Ausbau der Produktlinien im Coachingbereich. - Du bist Teil des Ideation Prozesses und machst Marktanalysen und bewertest Produkte nach ihren Umsätzen. - Produktentwicklung steuern: - Du arbeitest mit vielen Schnittstellen, um die Produkte digital und offline zu gestalten. - Produktschulungen abhalten: - Du bereitest Schulungen vor und erklärst Coaches und Vertrieblern die Hintergründe zum Produkt und die Produkteigenschaften. - Zertifizierungsvorgaben erfüllen: - Du unterstützt die Zertifizierungsabteilung in der Konzepterstellung und der Vorbereitung für die Produktzertifizierung. - Lernkultur fördern: - Du bist Teil eines Teams, das die Lernkultur unserer Bildungsmaßnahmen aktiv mitgestaltet und weiterentwickelt. Qualifications - Beruflicher Hintergrund: - Du hast ein Studium im Bildungsmanagement, Pädagogik oder einschlägige Berufserfahrung im Bildungsbereich. - Fachkenntnisse: - Du interessierst dich an einer Tätigkeit im Produktmanagement mit all den Facetten eines neuen digitalen Produktmanagements. - Methodik: - Du hast ein ausgeprägtes Interesse an Organisation, Schnittstellentätigkeit und Konzeptarbeit. - Persönliche Fähigkeiten: - Du bist begeistert neue Produkte auf den Markt zu bringen, kannst einen klaren Fokus behalten, bist freundlich und kooperativ. - Sprachkenntnisse: - Du verfügst über sehr gute Deutsch- und Englischkenntnisse, die es dir ermöglichen, effektiv zu kommunizieren. Benefits - Mobiles Arbeiten innerhalb Deutschlands - Flexibles Arbeitszeitmodell - 6 Wochen Urlaub im Jahr - Mitarbeiterrabatte: attraktive Preisnachlässe bei unterschiedlichen Anbietern - Interne & externe Weiterbildungsmöglichkeiten, festes jährliches Weiterbildungsbudget - Jobrad - Wellpass - Zuschuss zum Deutschland-Ticket - Bildschirmarbeitsplatzbrille - Gruppenunfallversicherung