• Teach core skills in site reliability engineering, system monitoring, incident response, performance optimization, and automation • Help students build capabilities through consistent, practical skill building • Support the career side of the journey including resume review, cover letters, LinkedIn review, behavioral interview prep, technical interview prep, salary negotiation, promotion strategy, and networking strategy

Role Description We are looking for a Mid DevOps Engineer to be the primary point of contact for DevOps initiatives supporting the integration of Audigent into Experian Marketing Services. In this role, you will drive cloud modernization efforts, large-scale AWS migrations, infrastructure standardization, CI/CD optimization, and security alignment across multiple environments, helping shape the long-term DevOps strategy for the organization. - Act as the primary point of contact for DevOps activities related to Audigent's integration within Experian Marketing Services. - Continuously monitor infrastructure vulnerabilities and implement remediation actions within established SLAs. - Ensure CI/CD pipelines remain updated, stable, and scalable across all microservices using GitHub Actions and related tooling. - Lead AWS lift-and-shift initiatives across multiple accounts and services. - Contribute to network architecture and topology refactoring projects. - Support IAM management, cloud governance, and infrastructure standardization initiatives. - Collaborate with Software Engineering, DevOps, DevOpsSec, Global Security Office, Networking teams, and Experian Express Cloud (EEC) teams. - Drive improvements in deployment speed, platform stability, and operational efficiency across cloud environments. - Support implementation of cost optimization and cloud efficiency strategies. Qualifications - 3–5 years of experience in DevOps, Cloud Engineering, Infrastructure, or related fields. - Strong hands-on experience with Terraform, Terragrunt, and AWS. - Experience with Ansible and exposure to GCP environments. - Strong knowledge of AWS Networking, including VPCs, Security Groups, Routing, and network architecture concepts. - Experience building and maintaining CI/CD pipelines, especially using GitHub Actions. - Solid understanding of infrastructure automation, scalability, and cloud-native deployment patterns. - Understanding of network design, database configuration optimization, and cloud infrastructure best practices. - Experience working with Jira and Confluence. - Ability to operate autonomously in a fast-paced environment and navigate complex organizational structures. - Strong problem-solving, communication, and collaboration skills. Benefits - Diversity initiatives to support inclusive recruitment and professional development. - Affinity groups to empower and support individuals from underrepresented groups: ExperianPride (LGBTQIAPN+ community), Ubuntu (racial equity), Women in Experian (gender equity), Aspire (people with disabilities), and Connecting Generations (generations).

Role Description We are looking for a Jr DevOps Engineer to support the integration of Audigent into Experian Marketing Services, helping drive the evolution of our cloud infrastructure, security posture, and deployment processes. This role will play a key part in a large-scale AWS migration initiative, CI/CD maintenance, infrastructure standardization, and network modernization, while collaborating closely with Software Engineering, DevOps, DevOpsSec, and Global Security teams. - Support the execution of DevOps activities related to the integration of Audigent within Experian Marketing Services. - Monitor infrastructure vulnerabilities and implement security patches within established SLAs. - Maintain and continuously improve CI/CD pipelines across multiple microservices, ensuring reliable and efficient deployments. - Participate in large-scale AWS migration initiatives, including lift-and-shift activities across accounts and services. - Contribute to network layout and topology refactoring projects, helping align cloud infrastructure with global standards. - Assist in IAM management and cloud governance activities. - Support the definition and adoption of standardized DevOps tooling, processes, and best practices. - Collaborate with Software Engineers, DevOps Engineers, DevOpsSec teams, Global Security Office, Networking teams, and Experian Express Cloud (EEC) teams. - Help improve delivery efficiency through reusable and industry-standard infrastructure and deployment patterns. - Support cost control and cloud optimization initiatives. Qualifications - 1–2 years of experience in DevOps, Cloud Engineering, Infrastructure, or related areas. - Hands-on experience with Terraform, Terragrunt, and AWS. - Knowledge of Ansible, GCP, and infrastructure automation concepts. - Understanding of AWS Networking, including VPCs, Security Groups, Routing, and related networking concepts. - Experience working with CI/CD tools, especially GitHub Actions. - Understanding of networking layouts and infrastructure setup. - Knowledge of horizontal and vertical scaling principles. - Understanding of database configuration and optimization concepts. - Familiarity with tools such as Jira and Confluence. - Ability to work autonomously, navigate complex environments, and solve problems proactively. - Strong communication and collaboration skills, with the ability to work across multiple engineering and security teams. - Advanced English. Benefits - Diversity initiatives to support inclusive recruitment and professional development. - Affinity groups for underrepresented individuals: ExperianPride, Ubuntu, Women in Experian, Aspire, and Connecting Generations.

Opportunity Overview: This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. We are seeking an operational-focused Site Reliability Engineer (SRE) to maximize the availability, performance, and resilience of our production healthcare systems. In this role, you will bridge the gap between AWS cloud infrastructure, MERN stack applications, and large-scale data workflows. You will spend roughly 60% of your time on live incident remediation, data pipeline operations, and Node.js/Python infrastructure tuning, and 40% on engineering automated solutions to eliminate operational toil. What you’ll do: - Production Operations: Maintain the continuous uptime, scalability, and security of our AWS-hosted MERN applications and backend data architectures. - Serverless Execution: Manage, optimize, and troubleshoot event-driven architectures running on AWS Lambda, focusing on cold-start mitigation, memory allocation, and execution timeouts. - Data Pipeline Execution: Monitor scheduled PySpark data workflows, execute standard operating procedures (SOPs) for large-scale data ingestion, and rapidly triage, rerun, or patch failed data processing jobs. - Incident Management: Participate in a collaborative on-call rotation to rapidly triage, debug, and mitigate live application outages and data flow bottlenecks. - Healthcare Compliance: Maintain strict HIPAA, SOC2, and HITRUST compliance profiles across all runtime environments, storage systems, and data pipelines handling Protected Health Information (PHI). - Toil Elimination: Engineer automated workflows to eliminate repetitive tasks like manual data seeding, infrastructure provisioning, and routine PySpark pipeline recovery steps. - Observability Engineering: Build specialized dashboards and alerts to monitor Node.js event loops, PySpark job execution stages, driver/worker memory leaks, and data pipeline throughput anomalies. - Post-Mortem Culture: Lead blameless post-mortems for operational and data processing failures, translating system crashes into permanent structural fixes. What you’ll need: - SaaS Platform Experience: Minimum of 3+ years of hands-on experience operating multi-tenant, cloud-hosted, or cloud-native SaaS platforms at scale. - AWS Cloud Engineering: Deep expertise operating AWS core services, specifically AWS Lambda, Amazon ECS/EKS, Amazon EMR or AWS Glue (for Spark), EC2, VPC networking, IAM permissions, and CloudWatch. - Automation & Data Languages: Professional competency in writing, debugging, and maintaining automation scripts and data tools using Python (including PySpark APIs) and Node.js. - Data Operations: Experience managing and troubleshooting distributed data orchestration pipelines, ETL tools, message queues (e.g., AWS SQS/SNS, RabbitMQ), or stream processing frameworks. - MERN Stack Operations: Deep understanding of the operational lifecycle of JavaScript/TypeScript applications, including memory management, asynchronous runtimes, and Node.js clustering. - Database Administration: Practical experience managing, sharding, indexing, and optimizing production-grade MySQL DB & Athena (RDS or self-hosted). - Infrastructure as Code: Proven ability to deploy and maintain immutable infrastructure utilizing Terraform or OpenTofu. - Healthcare Experience: Minimum 1 year working within HIPAA-regulated environments. Direct experience securing data-at-rest and data-in-transit containing sensitive patient records is preferred. - Education & Experience: Minimum of 4 years of software/systems experience, with at least 1-2 years focused on live cloud operations and distributed data workflow management is preferred. - Crisis Management: Calm under pressure with a methodical approach to identifying and isolating PySpark driver OOM (Out of Memory) errors or data corruption during high-stress outages. Attention to detail and effective communications skills will be critical in working with clients and internal stakeholders is preferred. Pay & Perks: 💻 Fully remote opportunity with about 5% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Flex Time Off + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance  The salary range for this position is $100,000 to $110,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: - Connect with Talent Acquisition for a Preliminary Phone Screening - Meet your Hiring Manager! - Design Interview(s) - Cross Functional Interview *Subject to change About Cohere Health: Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can’t wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal. #LI-Remote #BI-Remote