Title: Logistics & Customer Service Specialist - Latin America Location: Los Angeles United States - temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">Los Angeles, CA, USAEmployees work in a hybrid mode - temprop="employmentType">Full-time - Compensation: USD 36.06 - USD 38.46 - hourly Job Description: It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth''s Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change. FIJI Water is seeking a Logistics & Customer Service Specialist to support Latin America markets in a role where global logistics meets exceptional customer experience. You'll manage complex international shipments, ensuring seamless execution while delivering proactive, high-touch service. If you thrive in a fast-paced environment where precision, problem-solving, and relationship-building matter, this is your chance to make a global impact. This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday. - Manage customer orders for Latin America markets, including direct shipments from Fiji and warehouse orders from U.S. distribution centers - Serve as the primary point of contact for Latin America customers, ensuring timely, accurate, and professional communication - Process customer orders, changes, and rush requests, confirming feasibility and execution timelines within 24 hours - Prepare and manage all required international shipping and export documentation, including ITNs and booking requests - Track international shipments end-to-end and provide regular status updates to customers - Coordinate with Planning, Transportation, Drayage, Ocean Freight, Finance, and Compliance teams to ensure smooth shipment execution - Monitor inventory availability at U.S. warehouses and support customers during potential out-of-stock situations - Work with freight forwarders to manage shipment timelines, sail dates, and delivery commitments - Identify recurring issues and recommend process improvements to enhance service quality and operational efficiency - Provide backup logistics and customer service support for international regions including Asia, Australia, and EMEA, and escalate complex issues to the Sr. Manager, International Logistics - 2+ years of experience in international logistics, customer service, order management, or supply chain operations - Experience managing international shipments and coordinating with freight forwarders - Working knowledge of export and shipping documentation, including ITNs, booking requests, and customs paperwork - Ability to manage both direct shipments from international origins and orders fulfilled from U.S. warehouses - Strong organizational and problem-solving skills with high attention to detail - Ability to manage multiple orders and priorities while meeting deadlines - Clear and professional written and verbal communication skills - Strong Excel skills (data analysis, formulas, pivot tables) and proficiency in Microsoft Office - Experience using ERP or order management systems (Oracle preferred but not required) - Ability to work independently and collaborate effectively with cross-functional teams - Experience supporting Latin America or global markets is a plus - Spanish or other foreign language skills are a plus, but not required - Bachelor's degree in Logistics, Supply Chain, Business, Finance, or a related field Pay Range: $36.06 - $38.46 an hour and may include a discretionary bonus. Final compensation will be dependent upon skills & experience. - Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: - 24/7 online physician consultations - virtual mental health resources - life coaching - engaging employee community groups - cash rewards for healthy habits and fitness reimbursements - library of on-demand fitness videos - Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. - Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. - Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. - Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. - Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE's "100 Companies That Care" list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com. - Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water, please visit www.fijiwater.com, like us on Facebook, or follow us on Instagram or Twitter. FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com. The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. #LI-DNI EEO is the law - click here for more information

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Customer Success Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Delivering with excellence for our customers is of the utmost priority, and we are expanding our Services Customer Success team to achieve this goal. This team plays a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. Customer Success (CS) boosts Customer Lifetime Value, increases renewals and adoption, reduces support tickets, improves product feedback, builds advocacy for B2B marketing, and generates qualified sales leads. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team's work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem. Responsibilities As a Customer Success Sr. Specialist for Services, you will support the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products. The candidate will work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer. The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness. Customer Engagement:• Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with them Growing the Business:• Leverage Mastercard Services' offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data Technical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products All About You:• Experience managing clients or internal stakeholders • Logical, structured thinking, and affinity for numerical analysis• Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Experience in identifying "next opportunity" for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Experience working with at least some of the following: large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners• English and Spanish (Portuguese highly desirable) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Description As our Senior HubSpot CRM Specialist, you will serve as the technical authority and strategic owner of the HubSpot ecosystem across the organization. You'll leverage your deep technical expertise and proven track record in CRM strategy to independently define standards, drive enterprise-wide decisions, and ensure we unlock the full potential of HubSpot to accelerate our strategic growth objectives. This is an exciting time to step into this role as we embed HubSpot — spanning Marketing Hub, Sales Hub, and Service Hub Enterprise — into our e-commerce platform to supercharge our marketing, sales, and customer service capabilities. You will be expected to lead this transformation end-to-end, shaping the CRM roadmap, influencing cross-functional stakeholders, and establishing best practices that scale. If you thrive on driving meaningful impact at an enterprise level and serving as a trusted advisor to leadership, this could be the opportunity you've been looking for. What You'll Do - Own the HubSpot strategy and roadmap, serving as the subject matter expert across Marketing Hub, Sales Hub, and Service Hub while ensuring the platform supports business growth objectives. - Lead CRM governance and optimization, establishing scalable standards for data architecture, automation, user permissions, lifecycle management, and platform administration. - Design and enhance CRM processes, including segmentation, lead scoring, pipeline management, workflow automation, and customer journey orchestration to improve conversion and customer engagement. - Drive enterprise-wide data quality and integrity, implementing governance practices, data validation, cleansing, deduplication, and user adoption strategies. - Develop actionable reporting and business intelligence, leveraging HubSpot and Power BI to provide visibility into pipeline performance, marketing effectiveness, customer lifecycle metrics, and revenue impact. - Partner with Sales, Marketing, Customer Service, and Digital teams to translate business requirements into scalable CRM solutions and prioritize platform enhancements. - Lead the evolution of the HubSpot ecosystem, evaluating new capabilities, managing integrations with e-commerce and marketing technologies, and recommending improvements that create measurable business value. Qualifications - 5+ years of experience in CRM, Revenue Operations, Marketing Operations, Sales Operations, or a related discipline, including significant hands-on ownership of HubSpot in a complex business environment. - Deep HubSpot expertise, including administration and optimization of Marketing Hub, Sales Hub, and Service Hub, with experience building workflows, reporting, segmentation, automation, and integrations. - Strong analytical capabilities, including experience with Power BI, CRM reporting, customer journey analysis, and translating data into business recommendations. - Experience influencing cross-functional stakeholders, establishing best practices, driving adoption, and serving as a trusted advisor on CRM strategy and operations. - Bachelor's degree in Business, Marketing, Analytics, or a related field, plus experience supporting e-commerce, digital customer journeys, or integrated marketing and sales technology ecosystems. Benefits - Comprehensive package of benefits including paid time off. - Medical/dental/vision insurance. - 401(k) to eligible employees. - Bonus Pay eligibility.

Role Description L3Harris is seeking a highly experienced contracts and subcontracts professional with deep expertise in General Provisions, Terms & Conditions, and regulatory clause compliance within the defense industry. The ideal candidate will have a strong background in: - Drafting, reviewing, negotiating, and revising contract and subcontract language in a highly regulated environment. - Knowledge of FAR, DFARS, mandatory flow-down requirements, and supplier agreement compliance. - Ensuring contractual provisions are accurately incorporated into subcontractor and supplier agreements. - Working cross-functionally with Procurement, Legal, Project Management, and Operations. - Interpreting requirements, validating clause applicability, addressing contractual risk, and supporting compliant execution across the procurement lifecycle. - Strong attention to detail, documentation discipline, and audit-readiness practices. Overall, L3Harris is seeking a candidate who can strengthen subcontract compliance processes, promote contractual integrity, and help maintain high standards of operational and regulatory excellence in support of defense programs. Qualifications - Bachelor’s Degree and minimum of 6 years of prior relevant subcontracts experience or Graduate Degree and a minimum of 4 years of prior related subcontracts experience. In lieu of a degree, minimum of 10 years of prior related subcontracts experience. - 4 years of government contract experience. Requirements - Experience working with government contracts and procurement principles contained in FAR/DFARS. - The ability to research regulatory requirements of customer contracts. - MS Word (Advanced Redlining), Excel, SharePoint/Teams, tabulating and charting data with complex data sets. Benefits - Health and disability insurance. - 401(k) match. - Flexible spending accounts. - EAP (Employee Assistance Program). - Education assistance. - Parental leave. - Paid time off. - Company-paid holidays.