• Maintain the reliability, availability, and performance of production and pre-production environments • Monitor platform health and improve alerting, automation, and operational processes • Respond to production incidents, participate in root cause analysis, and implement long-term improvements • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards • Partner with software engineers to improve application reliability throughout the development lifecycle • Develop and maintain operational documentation, troubleshooting guides, and runbooks • Automate repetitive operational tasks to improve efficiency and reduce manual intervention • Participate in on-call rotations while continuously improving incident response processes • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams

• Maintain the reliability, availability, and performance of production and pre-production environments • Monitor platform health and improve alerting, automation, and operational processes • Respond to production incidents, participate in root cause analysis, and implement long-term improvements • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards • Partner with software engineers to improve application reliability throughout the development lifecycle • Develop and maintain operational documentation, troubleshooting guides, and runbooks • Automate repetitive operational tasks to improve efficiency and reduce manual intervention • Participate in on-call rotations while continuously improving incident response processes • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams

• Maintain the reliability, availability, and performance of production and pre-production environments • Monitor platform health and improve alerting, automation, and operational processes • Respond to production incidents, participate in root cause analysis, and implement long-term improvements • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards • Partner with software engineers to improve application reliability throughout the development lifecycle • Develop and maintain operational documentation, troubleshooting guides, and runbooks • Automate repetitive operational tasks to improve efficiency and reduce manual intervention • Participate in on-call rotations while continuously improving incident response processes • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams

• Actuar como asesor/a de confianza para perfiles C-Level (CIO, CTO, COO) en la evolución de sus plataformas de trabajo y entrega de software. • Definir roadmaps de adopción y evolución de herramientas Atlassian (Jira, Confluence, Jira Service Management, Bitbucket, entre otras). • Diseñar y liderar estrategias de migración a Atlassian Cloud, desde entornos Server/Data Center, minimizando el impacto operativo. • Recomendar buenas prácticas en DevOps, CI/CD y cultura agile, conectando la tecnología con el impacto en negocio. • Liderar sesiones de análisis con equipos clave para entender workflows y puntos de mejora. • Coordinar equipos multidisciplinares (consultores Atlassian, DevOps, cloud, ITSM/agile). • Planificar proyectos, gestionar riesgos y asegurar la calidad de las entregas. • Gestionar proyectos internacionales y la comunicación técnica con stakeholders en inglés. • Impulsar el desarrollo de negocio: identificación de oportunidades, elaboración de propuestas y participación en demos. • Construir relaciones estratégicas con clientes y partners tecnológicos. • Elaborar análisis de ROI y TCO a 3 años, apoyando la toma de decisiones.