• Maintain the reliability, availability, and performance of production and pre-production environments • Monitor platform health and improve alerting, automation, and operational processes • Respond to production incidents, participate in root cause analysis, and implement long-term improvements • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards • Partner with software engineers to improve application reliability throughout the development lifecycle • Develop and maintain operational documentation, troubleshooting guides, and runbooks • Automate repetitive operational tasks to improve efficiency and reduce manual intervention • Participate in on-call rotations while continuously improving incident response processes • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams

• Maintain the reliability, availability, and performance of production and pre-production environments • Monitor platform health and improve alerting, automation, and operational processes • Respond to production incidents, participate in root cause analysis, and implement long-term improvements • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards • Partner with software engineers to improve application reliability throughout the development lifecycle • Develop and maintain operational documentation, troubleshooting guides, and runbooks • Automate repetitive operational tasks to improve efficiency and reduce manual intervention • Participate in on-call rotations while continuously improving incident response processes • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams

• Actuar como asesor/a de confianza para perfiles C-Level (CIO, CTO, COO) en la evolución de sus plataformas de trabajo y entrega de software. • Definir roadmaps de adopción y evolución de herramientas Atlassian (Jira, Confluence, Jira Service Management, Bitbucket, entre otras). • Diseñar y liderar estrategias de migración a Atlassian Cloud, desde entornos Server/Data Center, minimizando el impacto operativo. • Recomendar buenas prácticas en DevOps, CI/CD y cultura agile, conectando la tecnología con el impacto en negocio. • Liderar sesiones de análisis con equipos clave para entender workflows y puntos de mejora. • Coordinar equipos multidisciplinares (consultores Atlassian, DevOps, cloud, ITSM/agile). • Planificar proyectos, gestionar riesgos y asegurar la calidad de las entregas. • Gestionar proyectos internacionales y la comunicación técnica con stakeholders en inglés. • Impulsar el desarrollo de negocio: identificación de oportunidades, elaboración de propuestas y participación en demos. • Construir relaciones estratégicas con clientes y partners tecnológicos. • Elaborar análisis de ROI y TCO a 3 años, apoyando la toma de decisiones.

Role Description Are you passionate about building reliable cloud infrastructure and automating deployments? Join our team and help maintain and optimize our AWS-based SaaS platform. - Experience: 3-5+ Years - Location: Remote - Employment Type: Contractual - Shift Timing: 5:00 AM to 2:00 PM - Notice Period: Immediate Joiner Qualifications - Manage AWS services (EC2, RDS, S3, IAM, VPC, Route53, CloudWatch) - Administer Linux servers and cloud infrastructure - Build and maintain CI/CD pipelines - Work with Terraform (Infrastructure as Code) - Manage Docker environments (Kubernetes is a plus) - Monitor system performance, security, backups, and disaster recovery - Support deployments and troubleshoot production issues Requirements - AWS Administration - Linux Administration - Terraform - Docker - CI/CD (GitHub Actions, Azure DevOps, etc.) - Bash/Python Scripting - Monitoring & Logging Tools - Strong troubleshooting and communication skills Benefits - Kubernetes (Nice to have) - Healthcare or SaaS experience (Nice to have) - AWS/Linux/InfoSec Certifications (Nice to have) - Knowledge of ISO 27001 or SOC 2 (Nice to have)