Role Description Mercier Consultancy Group is proud to present an outstanding opportunity for a motivated, customer-focused professional to join our client's thriving Customer Support Services team as a Dutch Speaking Customer Ambassador — a fully remote position based within Greece. This Dutch-speaking jobs opportunity is ideal for individuals who are passionate about delivering exceptional service experiences, building genuine customer relationships, and making a meaningful impact within a fast-paced, internationally oriented support environment. Key Responsibilities - Serve as the primary point of contact for Dutch-speaking customers, delivering professional, empathetic, and timely support across multiple communication channels including phone, email, and live chat. - Identify customer needs accurately, provide clear and helpful information, and resolve queries efficiently in accordance with established Customer Support Services protocols and quality standards. - Manage and escalate complex or sensitive customer issues to the appropriate internal teams, ensuring seamless handoffs and positive outcomes for the customer at every stage. - Maintain detailed, accurate records of all customer interactions, transactions, and case notes within the company's CRM system, upholding the highest standards of data integrity. - Proactively contribute to improving customer satisfaction scores by identifying recurring issues and sharing actionable feedback with team leaders and quality assurance departments. - Collaborate effectively with colleagues across international teams to ensure a consistent, high-quality service experience is delivered to all Dutch-speaking clients and end users. - Stay fully informed of product updates, service changes, and internal policy developments to ensure all customer communications remain accurate, current, and compliant. - Uphold and embody the brand values of the client organisation at all times, acting as a true ambassador for exceptional Customer Support Services delivery. Qualifications - Native or fluent Dutch language proficiency (both spoken and written) is essential. - A valid EU passport or EU citizenship is mandatory for this role. - A good working knowledge of English (written and spoken) to facilitate internal communication within a multilingual team environment. - Previous experience in Customer Support Services, customer care, or a client-facing role is highly advantageous. - Excellent interpersonal and communication skills, with a genuine passion for helping people and resolving challenges in a positive, professional manner. - Strong digital literacy, including the ability to navigate CRM platforms, ticketing systems, and standard office software with confidence and accuracy. - A proactive, self-motivated work ethic with the ability to manage workload independently and maintain high performance standards in a remote working environment. Benefits - Competitive Monthly Salary reflective of your skills and experience in the Customer Support Services sector. - Monthly Performance Bonus — rewarding your dedication and results every single month. - 2 Extra Salaries Per Year (13th and 14th salary) — a premium financial benefit that sets this role apart from standard Dutch-speaking jobs in the market. - Fully Paid Relocation Package, including return flight to Greece, airport transfer, and hotel accommodation. - Fully Paid Professional Training to equip you with everything you need to excel in this Dutch Speaking Customer Ambassador position in Greece. - Comprehensive Health Insurance coverage for your peace of mind. - A fully remote working arrangement within Greece, offering genuine flexibility and a superior work-life balance. - Career development pathways within a dynamic, internationally minded organisation committed to your long-term professional growth. - And Much More... How to Apply Are you ready to take the next step in your career and secure one of the most rewarding Dutch-speaking jobs available today? We would love to hear from you. Click Apply Now to submit your application for this Dutch Speaking Customer Ambassador position in Greece, and a dedicated member of the Mercier Consultancy Group talent team will be in touch to guide you through the next steps of the process.

Role Description You'll be the kind of support person people are genuinely glad they contacted — empathetic, clear, and always one step ahead. Your work will go beyond answering questions; you'll catch issues early, surface the insights that shape our product, and help level the playing field for every campaigner who deserves to be heard. As the sole Customer Support Specialist on the team, you'll have real ownership of the queue and direct support from the Customer Support Lead — with a genuine say in how we improve our processes and grow the support function over time. - Own a busy support queue and keep it moving - Deliver timely, thoughtful responses that help us hit our support goals - Dig into technical issues, troubleshoot with confidence, and escalate when it counts - Spot patterns in customer feedback and turn them into product suggestions - Keep our knowledge base sharp, accurate, and easy to navigate - Surface community insights that keep our teams close to the people we serve - Review reported campaigns to help keep Chuffed a safe and trusted platform - Collect and verify submitted evidence to support our Trust & Safety process - Document findings accurately in our evidence management tool Qualifications - 3+ years in customer support, ideally in a fast-paced or high-volume environment - Empathetic, clear communicator — concise without ever losing the human touch - Self-directed, solutions oriented, and comfortable owning a queue - Comfortable troubleshooting technical issues and knowing when to escalate - Confident managing and maintaining documentation, knowledge bases, or templates - Trustworthy and careful with sensitive information - Passionate about social justice and excited to help Chuffed campaigners succeed Requirements - Experience in a SaaS or fundraising platform environment (bonus) - Familiarity with Retool, Notion, or support ticketing systems (bonus) - A natural collaborator who loves bringing customer insights into cross-functional projects (bonus) Benefits - $70,000 - $75,000 p.a. + Super (depending on experience) - Do work that matters. Wake up every day knowing you’re helping people around the world fund causes they care deeply about - Be part of a team that cares. No egos, no politics - just passionate, driven people working together to support world-changing movement - Work from anywhere in Australia. We’re a fully remote team and support flexible working that truly invests in work-life balance - Grow fast. We’re in a high-growth phase - you’ll be trusted with real ownership, big ideas, and the chance to shape our support strategy

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Location: RAAF Base Amberley Category: Business Support Position Type: Permanent Job Reference: BOE/1936592 Attachments: No File Attached Share This: The opportunity BDA is looking for a Warehouse Supply Chain Specialist who will join the C-17 Globemaster G3 team. In this role you will perform duties associated to Priority Demand Management, Warehousing, and Distribution in support of the C-17 Globemaster Virtual Fleet. This will involve, but not be limited to, receipt, dispatch and other related warehousing and distribution support activities. This role is based at RAAF Base Amberley. Responsibilities As a Warehouse Supply Chain Specialist within BDA, you will - Transact using Inventory Management Systems via USA systems - Warehouse on Web, GOLD ESP and Defence ERP transactions to support project activities; - Management and control of inventory accounts including Serviceable, Repairable, Quarantine and Disposal Accounts in accordance with Defence and both Boeing BDA and The Boeing Company (TBC) policy and procedures; - Afternoon and weekend shift work in addition to on call requirements (once proficient), - Processing all aspects of receipt, storage, handling, packaging & shipping and issuing of inventory from the warehouse facility. - As part of the C-17 Global Fleet Supply Chain you will learn to raise high priority demands in support of Amberley Based Aircraft. - Process Support requirements for Virtual C-17 International Fleet Partners. - Gain Knowledge in the expectations of packing and processing exports as part of the C-17 Known Consignor accreditation. About you To be successful in this role you will have: - Desire to grow your knowledge of, and gain experience in, supply support roles and functions. - Desire to gain in-depth knowledge and experience in all computerised inventory management systems and methodologies utilised at BDA - Knowledge of Microsoft Office suite of applications - Forklift license preferred, but not essential. Experience/Qualifications - Previous experience in Integrated Logistics Support concepts and methodologies. - Experience within Defence or commercial Inventory Management System - Competent in the use of MS Office computer software. - High level communication and negotiation skills that facilitate open and effective communications between key stake holders. - Applicants must be an Australian citizen to meet Defence security requirement Highly desirable - Security clearance Negative Vetting 1, However Baseline applications will be considered - Experience working within an aviation or Defence environment. Benefits - Competitive Salary & Bonuses: Enjoy a competitive salary along with yearly bonuses. - Flexible Work Schedule: Benefit from a hybrid work model, with options for an RDO and WHF 2 days a week. - Paid Leave Options: Access various paid leave entitlements to support your personal and family needs. - Financial Discounts: Take advantage of discounted health insurance premiums, travel, and retail shopping, along with a nationwide Fitness Passport. - Financial Benefits: Explore options for novated leasing and salary sacrifice for superannuation. - Career Development: Receive both informal and formal tailored mentorship to accelerate your career growth and design promotional pathways. - Recognition Program: Participate in our recognition award program, which acknowledges professional achievements through a points and payment scheme. About the company At Boeing, we connect, protect, explore, and inspire the world through aerospace innovation. As one of Australia's leading prime defence contractors, Boeing Defence Australia supports some of the largest and most complex programs for the customers including the Australian Defence Force to support world- class defence capabilities. Boeing plays an integral role in the region's aerospace and defence industry. We're a leader in advanced manufacturing for commercial airplane components, the development and production of Collaborative Combat Aircraft, communications systems, sustainment, training and services, research and development, and uncrewed systems. We are committed to building a unique and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply. How to apply If you are ready to join an innovative defence industry leader, click Apply Now. For more information about Boeing Defence Australia including more about our values and behaviours see our new website https://www.boeing.com.au/about-boeing-in-australia/subsidiaries/boeing-defence-australia. Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

• Lead a team of Customer Service representatives, monitoring their performance to important metrics and supporting their career and personal growth. • Oversee designated activities within the department as assigned, such as monitoring critical metrics and coordinating meetings. • Collaborate with sales leadership to enhance our partnership and outcomes with wholesale accounts. • Interview, hire, and onboard new team members.