Role Description Responsible for managing the partnership of one or more client accounts. For their allocated client account(s), the Client Network Manager is accountable for the development and performance of a Supplier Network through effective supplier management, supplier performance, communication, financial and metric analysis. Partners with Account Management, Operations and Sales to drive network utilization, customer and client satisfaction in support of company goals and department strategies. In conjunction with Director/Sr. Manager, work to continuously develop and maintain an overall supplier strategy for service categories. - Client Support (20%): - Act as the principal supply chain point of accountability for one or more client account(s) and develop strong relationships with mobility contacts and Sirva personnel working on the account(s). - Foster a sound understanding of company culture, internal service teams and key issues as well as supply chain related contractual obligations. - Prepare supply chain input for allocated client(s)’ recurring client reviews and participate in and present during such reviews, as desired by Client Services. - Supplier Management (40%): - Perform end-to-end supplier management including researching, sourcing, selection, onboarding, ongoing analysis, price negotiation, contract management, continued training, performance management and quality for services, suppliers and locations related to allocated client account(s). - Compile and develop tailored supply chain reporting aligned to the agreed strategic plan(s), including client dedicated network performance and spend; client network trends; client specific initiatives and projects; client specific market analysis / newsletters; Sirva products / services and sourcing updates. - Support the respective implementation and operations teams during initial implementation for dedicated account(s) as well as any future client project implementations. - Develop client specific best practice tools for client dedicated network to drive global consistency in service delivery and to support continuous improvement. - Develop and maintain strong relationships with suppliers while promoting company initiatives and values. - Support operations team members with supplier issues / escalations on all service lines that Sirva is engaged to manage for the allocated client(s) and offer creative solutions or recommendations on process changes or preventative actions to prevent SLA breaches. - Partner with appropriate internal resources, particularly Global Supplier Networks, to recommend recognition, probation and supplier termination where necessary and ensure effective new supplier set-up. - Work closely with Global and Regional Network Managers to manage / optimize supplier performance for allocated client account(s), providing input and / or participating in supplier performance calls, as appropriate. - Strategic Support (40%): - In conjunction with the operations Director(s) / client(s), support initiatives to maximize value, minimize cost and increase revenue by developing and implementing client specific supply chain strategy. - Understand, support and participate in delivering client strategic growth plan(s) for allocated corporate client account(s). - Consultatively and proactively work on initiatives and projects related to allocated client account(s), including cost savings; supplier innovations and value-add; client specific supplier communications; client specific supplier trainings; client and/or operations presentations and trainings. - Coordinate with Supplier Management team to conduct market research on market data/trends and provide interpretation and organization of data into report format with graphical illustrations of findings. - Provide support for RFPs, RFIs, and re-bids for allocated client account(s). Qualifications - Bachelor’s Degree preferred or equivalent work experience, Master’s degree a plus - CRP, GMS or CIPS certification a plus - Native/Fluent English verbal and written - Minimum 2 years’ experience in supplier management preferably in a global relocation business or similar industry - Experience in the relocation industry - Understanding of e-procurement systems - Professional verbal and written communication skills - Strong presentation skills across supplier and client settings - Decision Making, ethics, values and the ability to influence others - Results Driven - Ability to manage multiple projects and activities - Attention to detail, highly organized and deadline focused - Process oriented and ability to contribute to continuous improvement - Ability to quickly analyze, identify and implement opportunities and company initiatives for improvement and revenue growth - Ability to research companies and determine the best suppliers to reach out to for various projects - Ability to work autonomously and as part of a collaborative global team - Ability to respond resourcefully and constructively to new demands, priorities and challenges - Strong leadership and relationship management - Understanding of cross-cultural / global issues - Foster belonging and encourage authenticity, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation Benefits - Competitive salary and incentive plans - Workplace flexibility for a balanced work/life approach - Comprehensive benefits packages and wellness program - Generous company-paid vacation days and holiday time - Challenging, collaborative, diverse corporate culture - Ongoing opportunities for learning and career development

Role Description This is a fully remote, outside sales position. However, candidates must live in the western United States territory to be considered. Prioritization will be given to candidates living in CA, OR, and OK. The National Account Manager – West Coast is responsible for driving profitable growth across a diverse portfolio of specialty retail, mass, craft, and distributor accounts. This role develops and strengthens strategic customer relationships, identifies new business opportunities, successfully executes sales and marketing programs, and delivers against established revenue and profitability goals. Libbey is seeking a highly motivated sales professional with strong account management, business development, and strategic selling capabilities. This role provides an exciting opportunity for a growth-oriented, customer-focused individual to expand Libbey’s presence across key retail channels, develop new customer partnerships, and contribute to the success of one of the world's leading tableware brands. - Overall planning and execution to achieve AOP goals and drive profitable growth across assigned accounts. - Manage a portfolio of specialty retail, mass, craft, and distributor customers throughout the West Coast region. - Develop and execute annual account plans aligned with customer objectives and Libbey growth strategies. - Build collaborative customer relationships and serve as the primary point of contact for assigned accounts. - Lead line reviews, assortment planning, promotional execution, and strategic growth initiatives. - Identify, pursue, and secure new business opportunities, including key national account growth opportunities such as Albertson’s. - Develop customer-specific selling strategies, presentations, assortment recommendations, and pricing solutions. - Drive incremental growth through innovation, category expansion, and merchandising opportunities. - Partner with Marketing, Creative, Planning, Supply Chain, and Operations to ensure successful execution of customer programs and new product launches. - Collaborate with Finance to support pricing strategies, profitability objectives, and margin management. - Manage customer forecasts, inventory flow, replenishment strategies, and supply chain alignment. - Monitor business performance, identify risks and opportunities, and develop action plans to optimize results. - Utilize market insights, customer data, and industry trends to identify opportunities and inform selling strategies. - Design and deliver impactful customer presentations, sales materials, business reviews, and growth proposals. - Work cohesively with internal teams to communicate customer requirements, business opportunities, competitive activity, and market feedback. - Lead and/or play an active role in sales and cross-functional business initiatives. - Attend customer meetings, industry trade shows, Libbey sales meetings, and training events as required. Qualifications - High school diploma/GED required. - Bachelor’s degree preferred, or equivalent combination of education and relevant work experience. - Minimum of 5 years of experience in national account management, retail sales, or related commercial roles. - Experience managing customers within specialty retail, mass retail, craft, distributor, or related channels. - Proven success driving growth through business development and new customer acquisition. - Strong financial acumen, including pricing strategy, forecasting, sales planning, and margin management. - Ability to develop and deliver effective internal and external presentations. - Strong relationship-building, negotiation, and communication skills. - Demonstrated ability to collaborate with and influence cross-functional teams. - Strong organizational, analytical, and time management skills. - Ability to manage multiple priorities and complex customer portfolios in a fast-paced environment. - Willing to travel at least 25%. Requirements - Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development. - Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work. - Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives. - Continuous Improvement Mindset: Act with curiosity, proactively identifying and implementing changes to enhance work processes and outcomes. Consistently seek opportunities to improve efficiency, quality, and overall effectiveness. - Account Growth & Management: Develop and execute strategic account plans by aligning Libbey’s commercial priorities with customer objectives. Drive growth through share expansion, profitability, and long-term partnerships, supported by disciplined planning and execution. - Negotiating & Communication: Communicate Libbey’s value through compelling sales stories that connect products, data, and insights to customer needs. Negotiate mutually beneficial outcomes, influence customer decisions, and build trusted partnerships that drive sustainable growth. Benefits - The base salary range for this position, in this market, is typically $90,000-125,000. - This position is eligible for a 25% target sales incentive plan. - Car allowance, mileage reimbursement, company cell phone, and laptop. - Comprehensive healthcare benefits package. - 401(k) with company matching. - Generous Paid Time Off. Company Description Libbey is an Equal Employment Opportunity (“EEO”) Employer. We are committed to an inclusive workplace, free of harassment and discrimination.

Role Description This is a fully remote, outside sales position. However, candidates must live in the western United States territory to be considered. Prioritization will be given to candidates living in CA, OR, and OK. The National Account Manager – West Coast is responsible for driving profitable growth across a diverse portfolio of specialty retail, mass, craft, and distributor accounts. This role develops and strengthens strategic customer relationships, identifies new business opportunities, successfully executes sales and marketing programs, and delivers against established revenue and profitability goals. Libbey is seeking a highly motivated sales professional with strong account management, business development, and strategic selling capabilities. This role provides an exciting opportunity for a growth-oriented, customer-focused individual to expand Libbey’s presence across key retail channels, develop new customer partnerships, and contribute to the success of one of the world's leading tableware brands. Responsibilities - Overall planning and execution to achieve AOP goals and drive profitable growth across assigned accounts. - Manage a portfolio of specialty retail, mass, craft, and distributor customers throughout the West Coast region. - Develop and execute annual account plans aligned with customer objectives and Libbey growth strategies. - Build collaborative customer relationships and serve as the primary point of contact for assigned accounts. - Lead line reviews, assortment planning, promotional execution, and strategic growth initiatives. - Identify, pursue, and secure new business opportunities, including key national account growth opportunities such as Albertson’s. - Develop customer-specific selling strategies, presentations, assortment recommendations, and pricing solutions. - Drive incremental growth through innovation, category expansion, and merchandising opportunities. - Partner with Marketing, Creative, Planning, Supply Chain, and Operations to ensure successful execution of customer programs and new product launches. - Collaborate with Finance to support pricing strategies, profitability objectives, and margin management. - Manage customer forecasts, inventory flow, replenishment strategies, and supply chain alignment. - Monitor business performance, identify risks and opportunities, and develop action plans to optimize results. - Utilize market insights, customer data, and industry trends to identify opportunities and inform selling strategies. - Design and deliver impactful customer presentations, sales materials, business reviews, and growth proposals. - Work cohesively with internal teams to communicate customer requirements, business opportunities, competitive activity, and market feedback. - Lead and/or play an active role in sales and cross-functional business initiatives. - Attend customer meetings, industry trade shows, Libbey sales meetings, and training events as required. Qualifications - High school diploma/GED required. - Bachelor’s degree preferred, or equivalent combination of education and relevant work experience. - Minimum of 5 years of experience in national account management, retail sales, or related commercial roles. - Experience managing customers within specialty retail, mass retail, craft, distributor, or related channels. - Proven success driving growth through business development and new customer acquisition. - Strong financial acumen, including pricing strategy, forecasting, sales planning, and margin management. - Ability to develop and deliver effective internal and external presentations. - Strong relationship-building, negotiation, and communication skills. - Demonstrated ability to collaborate with and influence cross-functional teams. - Strong organizational, analytical, and time management skills. - Ability to manage multiple priorities and complex customer portfolios in a fast-paced environment. - Willing to travel at least 25%. Benefits - The base salary range for this position, in this market, is typically $90,000-125,000. - This position is eligible for a 25% target sales incentive plan. - Car allowance and mileage reimbursement. - Company cell phone and laptop. - Comprehensive healthcare benefits package. - 401(k) with company matching. - Generous Paid Time Off.

• Managing the execution and performance of client marketing programs • Owning day-to-day account operations, coordinating across internal teams • Contributing to performance-driven strategies • Managing workflows and client communication • Connecting performance data to insights, recommendations, and client goals • Serve as a day-to-day client contact, managing communication, follow-ups, and requests with minimal oversight • Build strong working relationships through consistent, reliable execution and communication • Lead portions of client meetings, including status updates and reporting walk-throughs • Own execution of timelines, deliverables, and workflows across assigned accounts • Manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments • Maintain key account documentation, including trackers, timelines, and reports • Proactively identify risks to timelines or deliverables and escalate when needed • Support budget and scope tracking at a project level • Begin connecting performance data to campaign strategy and client objectives • Contribute to reporting, including drafting insights and recommendations • Partner with media and analytics teams to ensure data is accurate and actionable • Coordinate with other departments, including web development, media, creative, and analytics teams to ensure aligned execution across channels • Review deliverables to ensure accuracy, completeness, and alignment with strategy • Maintain high standards for quality while managing multiple deliverables