• Learn to effectively communicate DomainTools value, product capabilities, technical features, and assist in prospect / customer awareness and adoption of our products and services. • Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements. • Deliver technical product presentations and demonstrations, to showcase how DomainTools solutions address customer needs and to get the Technical Win. • Collaborate with Account Executives and Customer Success Managers to deliver a targeted demonstration that ties in our products’ capabilities to desired customer use-cases. • Become an expert in delivery of the DomainTools Engage training program with a view towards enabling our customers to more effectively derive value from DomainTools products. • Become an expert on Cyber Threat Intelligence and DomainTools data, as well as the competitive landscape. • Provide T2 / T3 technical support to our customers by triaging tickets and liaising with the product and engineering teams to deliver timely answers. • Collaborate with the DomainTools product and engineering teams to define and test new features across all products that leverage current and emerging DomainTools datasets and adapt to changes in new integrations. • Be diligent in documenting best practices and lessons learned. Contribute to documentation and learning content for both internal teams and an external audience. • Ensure excellent service and support for customers by creating long-term business relationships, create innovative solutions to push user adoption and maximize the value of our products and/or integrations. • Utilize Confluence, Jira, Zendesk and Salesforce to track all pertinent information related to products, features, bugs, opportunities, and accounts. • International Travel may be required (~40%)

• Consultor WMS & WAREHOUSE SOLUTION ARCHITECT • Consultoría en procesos, integración y transformación tecnológica. • Acompañar a otras empresas en su evolución y transformación.

• Collaborating with NVIDIA Cloud Partners to create, implement, and put into operation NVIDIA's hardware and software solutions. • Partner with Sales Account Managers to identify and secure business opportunities for NVIDIA products. • Act as the primary technical support for customers during development and production of GPU cloud infrastructure. • Conduct regular technical customer meetings for project/product details, feature discussions, and debugging sessions. • Work with customers to build PoCs to address business needs by building out infrastructure. • Prepare and deliver technical content to customers, including presentations and workshops.

• Lead technical delivery for strategic Agentic AI partner engagements • Design and build enterprise-grade agentic systems • Lead deep architecture reviews with partner engineering teams • Build hands-on PoCs, benchmarks, reference architectures • Guide partners on model customization and post-training workflows