Role Description The Vice President, Revenue Cycle Management will build, lead and oversee all aspects of revenue cycle operations, ensuring compliance, efficiency, and strategic optimization of patient intake, financial counseling, billing, collections, reimbursement, and financial workflows. This executive will design and implement scalable, AI-enabled automated revenue cycle infrastructure in partnership with Sales, Market Access, and Commercial Operations to maximize revenue capture, minimize denials, and enhance patient financial experience. This is a remote role with up to 25% travel. This position reports to the Chief Financial Officer (CFO). - Strategic Leadership: Develop and implement Freenome’s enterprise-wide revenue cycle strategy. - People Leadership: Build, coach, and develop a high-performing team, fostering a culture of accountability, continuous improvement, and deep customer focus. - Billing & Collections: Establish and oversee all processes related to coding, claims submission, reimbursement, and accounts receivable management. - Patient Intake Services: Oversee the efficiency and effectiveness of intake services including benefit verification, financial counseling, prior authorization, and customer call center operations. - Payer & Contracting Relations: Partner with Market Access to maintain strong payer relationships, ensuring optimal reimbursement rates and contract compliance. - Compliance & Risk Management: Ensure adherence to federal, state, and payer-specific regulations, including CMS and value-based care initiatives. - AI, Technology & Process Optimization: Leverage AI, ML, automation, and analytics to improve revenue cycle performance, reduce denials, intake time and overall cost to collect. - Cross-Functional Collaboration: Partner with Sales, Market Access and Commercial Operations leadership to ensure smooth revenue cycle integration with patient care workflows. - Financial Performance Monitoring: Define, track, and analyze revenue cycle KPIs, drive continuous improvement, and present strategic insights and actionable recommendations to executive leadership. - Budget Oversight: Oversee annual budget, ensuring effective allocation of resources to meet organization objectives. - Customer Engagement: Build strong relationships with customers by proactively addressing financial challenges and aligning solutions with their operational and clinical needs. - Organization Leadership: Serve as a trusted and key contributor to the Finance organization and Senior Leadership Team, actively participating in Quarterly Business Reviews (QBRs) and providing strategic insights on revenue cycle performance, reimbursement optimization, and payer trends. Qualifications - Bachelor’s degree in finance, healthcare administration, or a related field (MBA or MHA preferred). - 12+ years of progressive experience in revenue cycle management, preferably in molecular diagnostics or precision diagnostics industry. - 6+ years leadership experience in revenue cycle management building and leading high-performance teams. - 4+ years of P&L responsibility. - Extensive expertise in payer contracting, reimbursement methodologies, and healthcare finance. - Proven success in scaling revenue cycle operations for a growing healthcare organization. - Passion for utilizing AI and automation to optimize systems and processes. - Strong planning and cross-functional partnership skills with demonstrated ability to drive continuous improvement. - Deep understanding of compliance (CMS, HIPAA, Stark Law, etc.) and regulatory considerations in infusion services. Benefits - The US target range of our base salary for new hires is $261,725 - $337,838. - You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. - Individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.

Role Description This position is responsible for the origination, program management, product development and underwriting of employer stop loss (ESL), Medical XS and ancillary insurance and reinsurance products within the Medical Business Unit (MBU). Other responsibilities include: - Portfolio management - Financial planning - Strategic development - Coordinating accounts and projects with actuaries, operations and shared services - Negotiating contractual terms and conditions The Assistant Vice President, of ESL & MC Programs actively contributes as a technical expert in both underwriting activities and department-specific industry knowledge. Collaboration with colleagues is critical to achieving divisional goals. What you will do: - Implement strategy to drive profitability, retention, and written premium goals of the MBU - Evaluate portfolio performance based on profitability metrics and oversee execution of continuously improving portfolio in alignment with division or segment objectives - Demonstrate understanding and proper use of underwriting tools as well as make recommendations for improvements - Perform underwriting referral reviews and make independent decisions according to underwriting guidelines and within underwriting letter of authority while maintaining proper client correspondence and agreement documentation - Advise on and maintain underwriting rules, risk management principles and regulations to ensure compliance with all currently applicable corporate requirements and state and federal legislation - Establish and manage data flows from client companies to ensure monitoring of results versus established targets and plans - Develop annual business goals for assigned client partners - Identify new business opportunities with existing partners and coordinate with the Business Development team - Establish an in-depth knowledge of department products and services and clearly articulate the department’s value proposition - Evaluate new business and renewal submissions, as well as schedule and perform underwriting reviews of client companies to provide technical and strategic feedback - Maintain awareness of market trends, products, market participants and competitive practices, and identify emerging threats to the department - Advise on product development with respect to distribution considerations, underwriting considerations, and compliance considerations - Coordinate reinsurance support for programs, including negotiation of renewal terms and conditions and execution of renewal reinsurance agreements - Participate in the development of strategic annual planning as well as training initiatives and projects - Manage multi-functional teams and projects to help achieve departmental goals - Opportunity to lead and manage a small team as the role evolves in the future - Other duties as assigned Qualifications - Advanced knowledge of and ability to underwrite ESL at the case and portfolio levels - Strong knowledge of underwriting philosophy, techniques, state and federal filing regulations and guidelines - Diverse and deep insurance and reinsurance experience across multiple products and operational functions - Strong grasp of underwriting reporting and financial concepts, as well as accounting principles (e.g. IFRS & Statutory reporting) - Strong verbal and written communication skills - Strong interpersonal skills necessary to interact successfully with internal and external clients - Strong problem-solving skills - Excellent organizational and time management skills with ability to multi-task with an emphasis on quality and customer service - Exceptional attention to detail - Flexible and open to an ever-changing, fast-paced environment - Demonstrates initiative to learn new skills and products and take on additional tasks or responsibility - Strong presentation skills and a solutions and service orientation - Strong risk management and math skills - Strong negotiation and influencing skills Requirements - Bachelor's degree from an Accredited institution or equivalent experience required; advanced degree is a plus - Underwriting and industry designations applicable to area of specialization a plus - 10+ years of relevant experience required; 8+ years of stop loss underwriting experience and 2+ years’ experience with reinsurance structures, underwriting and contracts preferred - Strong computer skills and Microsoft Office skills including Outlook, Word, Excel and PowerPoint - Knowledge of Connexure and/or Kevin Ugan System a plus - Travel required Benefits - We value inclusivity and diversity - Flexible work arrangements - Competitive compensation package - Generous 401K employer match - Employee Stock Purchase plan with employer matching - Generous Paid Time Off - Excellent benefits that go beyond health, dental & vision - A core C&F principle is that you manage your career - A dynamic, ambitious, fun and exciting work environment - A spirit of social responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving

Role Description This position is responsible for the origination, program management, product development and underwriting of employer stop loss (ESL), Medical XS and ancillary insurance and reinsurance products within the Medical Business Unit (MBU). - Other responsibilities include portfolio management, financial planning, strategic development, coordinating accounts and projects with actuaries, operations and shared services, and negotiating contractual terms and conditions. - The Vice President, of ESL & MC Programs actively contributes as a technical expert in both underwriting activities and department-specific industry knowledge. - May lead and mentor a team of underwriters to build organizational value. - Collaboration with colleagues is critical to achieve divisional goals. What you will do: - Implement strategy to drive profitability, retention, and written premium goals of the MBU. - Evaluate portfolio performance based on profitability metrics, define strategic changes, and oversee execution of continuously improving portfolio in alignment with division or segment objectives. - Demonstrate understanding and proper use of underwriting tools as well as coordinate with actuarial in development, testing and maintenance. - Perform underwriting referral reviews and make independent decisions according to underwriting guidelines and within underwriting letter of authority while maintaining proper client correspondence and agreement documentation. - Develop and maintain underwriting rules, risk management principles and regulations to ensure compliance with all currently applicable corporate requirements and state and federal legislation. - Establish and manage data flows from client companies to ensure monitoring of results versus established targets and plans. - Develop annual business goals for assigned products and client partners. - Develop new business opportunities through business development activities that align to the organization’s strategic direction and coordinate with the Business Development team. - Establish an in-depth knowledge of department products and services and clearly articulate the department’s value proposition. - Evaluate renewal submissions, evaluate and perform initial underwriting of new business submissions, as well as schedule and perform underwriting reviews of client companies to provide technical and strategic feedback. - Maintain awareness of market trends, products, market participants and competitive practices, identify emerging threats to the department, analyze and evaluate new developments and trends in the market to identify business potential. - Drive product development with respect to distribution considerations, underwriting considerations, and compliance considerations. - Coordinate reinsurance support for programs, including negotiation of new business and renewal terms and conditions and execution of new and renewal reinsurance agreements. - Key participant in the development of strategic annual planning as well as drive training, initiatives and projects. - Manage multi-functional teams and projects to help achieve departmental goals. - Opportunity to lead and manage a small team as the role evolves in the future. - Build a high performance culture by developing sales oriented, technically strong underwriters. Qualifications - Exceptional knowledge of and ability to apply actuarial, pricing, and actuarial modeling methodologies at both the case and portfolio levels. - Exceptional knowledge of and ability to underwrite ESL at the case and portfolio levels. - Deep expertise across Employer Stop Loss, Managed Care, HMO Re, Medical XS, and related specialty medical products. - Deep expertise in underwriting philosophy, techniques, state and federal filing regulations and guidelines. - Extensive, diverse and deep insurance and reinsurance experience across multiple products and operational functions. - Expert command of underwriting reporting and financial concepts, as well as accounting principles (e.g. IFRS & Statutory reporting). - Exceptional verbal and written communication skills. - Highly developed interpersonal skills necessary to interact successfully with internal and external clients. - Advanced problem-solving skills. - Excellent organizational and time management skills with ability to multi-task with an emphasis on quality and customer service. - Exceptional attention to detail. - Flexible and open to an ever-changing, fast-paced environment. - Demonstrates initiative to learn new skills and products and take on additional tasks or responsibility. - Exceptional presentation skills and a solutions and service orientation. - Advanced risk management and math skills. - Highly developed negotiation and influencing skills. Requirements - Bachelor's degree from an Accredited institution or equivalent experience required and advanced degree is a plus. - Underwriting and industry designations applicable to area of specialization a plus. - 15+ years of stop loss underwriting experience required. - 5+ years’ experience with reinsurance structures, underwriting and contracts. - 2+ years of management experience. - Strong computer skills and Microsoft Office skills including Outlook, Word, Excel and PowerPoint. - Knowledge of Connexure and/or Kevin Ugan System a plus. - Travel required. Benefits - We value inclusivity and diversity. - Flexible work arrangements. - Competitive compensation package. - Generous 401K employer match. - Employee Stock Purchase plan with employer matching. - Generous Paid Time Off. - Excellent benefits that go beyond health, dental & vision. - A core C&F principle is that you manage your career. - A dynamic, ambitious, fun and exciting work environment. - A spirit of social responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving.

Role Description The VP, Creative, is responsible for leading the creative output, execution, and strategy for one of DEPT®’s largest global accounts and a world leader in AI. In this role, you will ensure that creativity is bold, effective, human, and deeply integrated with technology, media, and data, specifically tailored to our client's business goals. You will act as the day-to-day creative anchor for this account, ensuring exceptional craft and driving real business impact. As a key creative leader, you will partner closely with the Account, Strategy, and Technical leads to elevate the account's creative offering, manage a dedicated team, and foster a highly collaborative environment. This role is for a hands-on leader and builder: someone excited to manage a distributed creative team, mentor emerging talent, and establish seamless ways of working to ensure world-class work happens consistently on a global scale. What You’ll Do - Creative Vision & Account Positioning - Execute Vision: Translate and champion DEPT®’s future-forward creative vision within the context of the global account’s brand guidelines and business objectives. - End-to-End Delivery: Deliver a high-impact creative offering across the account that spans the full brand experience, from digital product design to integrated, campaign-led storytelling. - Innovation: Inject emerging platforms, technologies, and cultural shifts into the client’s creative roadmap to keep their brand progressive and competitive. - Industry Recognition: Set ambitious goals for account-specific creative awards and recognition, managing the execution of case studies and submissions. - Client Partnership & Trust - Trusted Advisor: Act as a senior creative partner and trusted day-to-day advisor to the client's marketing and creative leadership teams. - Problem Solver: Deeply understand the client’s business challenges and translate them into measurable, high-performing creative solutions. - Value Growth: Elevate the role of creativity in the account relationship, demonstrating how bold ideas drive client retention, expansion, and business growth. - Creative Leadership & Culture - Team Management: Lead, inspire, and mentor a multidisciplinary creative team dedicated to the account, including Creative Directors, Designers, Copywriters, and emerging talent. - Foster Culture: Nurture a culture that reflects DEPT®’s values: collaborative, inclusive, entrepreneurial, and people-first. - Craft & Accountability: Maintain high standards of craft, execution, and accountability while encouraging the team to experiment and continuously learn. - Performance: Provide regular feedback, clear expectations, and structured talent development for the creative team members on the account. - Account Growth & Thought Leadership - Organic Growth: Partner with account and regional leadership to identify and pitch organic growth opportunities within the global client's business. - Pitch Leadership: Lead the creative vision and execution for subsequent workstreams, extensions, and renewals related to the account. - External Presence: Contribute to DEPT®’s thought leadership and industry presence by showcasing the innovative work built for this global account. - Creative Excellence & Quality - Quality Control: Oversee the day-to-day creative output across all channels for the account, ensuring it meets the highest standards of craft and innovation. - Pragmatic Ambition: Balance creative ambition with practical execution, delivering work that is scalable, on time, and grounded in real-world performance. - Cross-Functional Collaboration - Integrated Solutions: Work seamlessly with the account's dedicated Strategy, Media, Technology, Data, and Production teams to deliver fully integrated solutions. - Break Down Silos: Champion DEPT®’s collaborative model, ensuring shared ownership of project outcomes across different disciplines. Qualifications - 10+ years of creative leadership experience within a global agency or digital-first organization (with a focus on managing large-scale enterprise accounts). - Proven ability to manage and mentor distributed, multidisciplinary creative teams. - Deep understanding of digital ecosystems, modern media platforms, and technology-enabled creativity. - Strong client-facing skills with experience partnering with Director, VP, and CMO-level stakeholders. - A strong portfolio of impactful, recognized creative work that balances brand storytelling, digital innovation, and performance data. - Inclusive, collaborative, and human leadership style—fully aligned with DEPT®’s people-first culture. Benefits - Healthcare, Dental, and Vision coverage - 401k plan, plus matching - PTO - Paid Company Holidays - Parental Leave Company Description DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.