• Manage the planning, scheduling and coordination of all client installations including but not limited to software, hardware, server migrations and other projects • Planning, scheduling, coordinating and communicating all elements of delivering site and non-site installations and projects to a high level of client satisfaction • Communicating with all stakeholders including external clients, account managers and engineers to ensure the efficient delivery of projects and installations • Coordinating and communicating the correct allocation of skilled staff within the time constraints to complete projects within client expectations • Providing status reports on all active projects including any risks associated with completing projects on time and on budget as part of a regular reporting cycle • Accurately reflecting engineers service calls in service delivery calendar and effectively communicates client instructions • Effectively communicate schedule changes to all relevant stakeholders • Accurately recording relevant data in all systems • Developing and maintaining effective working relationships with personnel from all departments • Demonstrating and upholding exceptional safety standards at all times in accordance with any workplace health and safety requirements, to ensure your own safety and the safety of others • Other duties as required

• Evolving the AI knowledge platform - taking the retrieval, indexing, and synthesis layer (currently semantic RAG + re-ranking + HyDE) to an organization-wide platform serving both internal engineering tools and customer-facing capabilities. • Architecting and operating agentic infrastructure on AWS - multi-step, tool-using AI systems that plan, retrieve, and act on complex queries and operational events, with cost guardrails and observability built in from day one. • Designing and building graph-based, relationship-aware retrieval across the organization's data sources, enabling multi-hop queries and letting agents accumulate organizational knowledge over time. This is on our roadmap, not in production - you will define the approach. • Partnering with product engineering to define the AI platform API surface, translating infrastructure primitives into developer-ready abstractions. • Building reference agent implementations on the platform - operational-incident triage, customer support, and future agentic use cases - grounding each agent's reasoning in institutional knowledge. • Owning the AI infrastructure cost model: monitoring compute, model, and storage spend, flagging anomalies, and proposing guardrails to keep workloads within defined budgets.

• Work as part of the Infrastructure team on sprints to evolve core platform and systems • Provide infrastructure and CI/CD expertise to wider engineering teams • Automate build and deployment of software to cloud platform • Eliminate repetitive manual operations • Improve monitoring and alerting systems • Participate in on-call rotation and assist with troubleshooting

Role Description Owing to continued demand and our ambitious plans for growth, Turner & Townsend are looking to recruit Cost Planners and Senior Cost Planners with proven experience across the Infrastructure (Rail, Airports, Highways, Water or Utilities) sector. Cost Planners at Turner & Townsend make the difference for our clients by supporting them as an embedded resource within their organisation or through ad-hoc pieces of work for multiple clients across the Infrastructure sector as part of the Turner & Townsend Estimating Hub. Although our work is predominantly for UK-based clients, as workload requires, our Cost Planners have the opportunity to work remotely (from the UK) on estimating tasks for our clients across the globe. Our team deliver a wide range of cost planning outputs for our clients, to support their decision making, including: - Estimate Production (from Order of Magnitude estimates through to detailed estimates built up from first principles) - Estimating Assurance - Estimating Support to Major Programme Set up - Estimating Data As a Cost Planner at Turner & Townsend you will be responsible for: - Production of accurate and comprehensive estimates and cost plans for projects in a timely and efficient manner. - Control and management of the estimating process at project level; - Production of estimates without management or supervision; - Supporting development and promotion of estimating good practice within Turner & Townsend; - Assisting in the achievement of departmental objectives; - Staying abreast of developments within own technical area of expertise to be able to give best practice advice in line with business objectives. - Prepare accurate and comprehensive Estimates and Cost Plans for large or complex Programmes or projects in a timely and efficient manner. - Support the change control process of their projects. - Support development of demonstration of Value for Money through production of reports and benchmarking analysis. - Undertake commercial assurance and negotiation of contractors offers. Qualifications - Qualified to high standard in Estimating or Quantity Surveying with proven relevant experience. - Relevant successful experience of provision of estimating and/or QS services in a large project environment. - Previous experience of working with estimating software packages. - Membership of a relevant professional body with chartered status or working towards. - Desirable membership of RICS / CIOB / A. Cost E. Benefits Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com