• Review and communicate select bloodwork results to clients using established medical guidelines and CoVet (AI) interpretations. • Clearly explain results, provide appropriate next steps, and document all communication in Vetspire. • Identify cases that require DVM involvement and appropriately reassign tasks when needed. • Evaluate medication refill and new medication requests for appropriateness and approval based on medical records and DVM guidance. • Communicate with DVMs when clarification or approval is needed. • Call in prescriptions to external pharmacies, including human pharmacies and online vendors. • Create and close medication encounters when appropriate. • Coordinate with in-clinic teams for medications being filled in clinic.

• Ability to travel 100% of the time and also requires working overtime, including working a variable work schedule as needed to meet business goals • Acts as a safety role model, encourages and recognizes others completing safe acts and intervenes when unsafe acts are being practiced. Adheres to all safety standards and procedures. • Identifies gaps in safety standards as well as safety risks in the environment, implements effective risk mitigation and provides recommendations to higher level technical staff and management • Demonstrates and promotes integrity, professional initiative, as well as a no-compromise focus on safety and quality of work on a continuous basis. Also may assist with or perform basic quality audits • Performs intermediate level wind turbine maintenance and installation tasks as assigned. This includes proficient operation and use of tools (including but not limited to specialized calibration, hydraulic, power tools) and basic turbine equipment. • Documents tasks where required and enters data into company system, such as SAP • Effectively gathers information regarding turbine performance / issues. May diagnose, recommend, and implement solutions up to intermediate routine issues. Seeks assistance when encountering turbine issues outside trained skill level to ensure a suitable resolution • Follows basic structured problem-solving process to complete troubleshooting and diagnostic tasks to include the use of diagnostic tools (e.g. basic fluke meter functions, hydraulic pressure gauge). • Initiates and performs most work tasks with limited supervision and follows defined instructions and maintenance schedules, completing plans as directed and performs according to written and verbal instruction from higher level technical staff • Effectively promotes a healthy team environment through assisting teammates in accomplishing goals as well as mentoring lower level technical staff. Visibly supports and promotes team spirit and collaboration, supports change initiatives and looks for improvement opportunities to job-appropriate processes and procedures while communicating through appropriate channels to implements improvements using the appropriate control management protocol • Interfaces with customer and may respond to customer inquiries. Will refer complex customer inquiries to higher level technical staff or manager. Demonstrates professional customer focus at all times.

• Maintenance Technician is responsible for performing skilled maintenance, troubleshooting, repair, and preventive maintenance activities across a variety of building systems and equipment. • Troubleshoot, repair, and perform preventive maintenance on building systems and equipment. • Maintain and repair plumbing systems, fixtures, and appliances. • Perform basic electrical maintenance, including replacement and repair of switches, outlets, light fixtures, ballasts, and related components. • Inspect, troubleshoot, and repair HVAC systems and associated equipment. • Respond to maintenance service requests and emergency repair situations. • Assist with carpentry, mechanical repairs, and general building upkeep. • Maintain and repair specialized commercial facility assets, including overhead doors and related equipment. • Conduct routine facility inspections to identify maintenance needs and safety concerns. • Support facility improvement projects and equipment installations. • Isolate, diagnose, and resolve complex maintenance issues affecting facility operations. • Utilize maintenance management and computerized purchasing systems to order parts, materials, and supplies. • Maintain accurate records of work performed, equipment repairs, and preventive maintenance activities. • Recommend corrective actions and long-term solutions to recurring maintenance issues. • Follow all safe work practices and company safety procedures. • Adhere to confined space, lockout/tagout (LOTO), and working-at-heights requirements. • Identify hazards and implement appropriate mitigation measures before work begins. • Ensure work complies with applicable codes, manufacturer specifications, and company policies. • Maintain awareness of guest and employee safety while performing maintenance activities. • Demonstrate strong teamwork by supporting colleagues and contributing to shared goals. • Communicate timelines, priorities, and updates clearly and effectively.

• Assisting with document management, protocol related clinical assessments of research subjects, laboratory functions, and assisting in tasks of the Clinical Research Coordinators as it relates to the conduct of clinical trials. • Completes all duties under the direction of the Site Director or designee. • Maintains accurate, confidential files and documentation of study participants. • Maintain tenants of good customer service when interacting with subjects, staff, and representatives of sponsors or CROs. • Clinical skills include phlebotomy, vital sign measurements, and performing ECGs. • Collect demographic, medical, and medication history. • Complete safety assessments • Work closely and collaboratively with Director of Clinical Operations, Clinical Research Coordinators, Sub-Investigator, and Principal Investigator. • Enter data as appropriate for multiple Electronic Data Capture platforms as well as respond and resolve queries that may arise. • Meet defined goals established in conjunction with site leadership. • Study, learn, and comply with ERG site standard operating procedures, and other policies, practices, and regulations where applicable.