• Serve as the day-to-day client lead across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks. • Lead client status calls, reporting reviews, and ongoing communication, ensuring priorities, decisions, and next steps are clearly documented and addressed. • Translate marketplace, media, and business performance into clear, integrated narratives that connect results to client objectives. • Support the development of marketplace growth plans, annual strategies, media recommendations, retail event plans, and business reviews. • Help clients navigate Vendor Central and Seller Central priorities, including catalog management, content strategy, merchandising, promotions, and inventory considerations. • Partner with commerce, media, and creative teams to optimize PDPs, Brand Stores, A+ Content, and creative assets for discoverability, conversion, and retail performance. • Coordinate retail readiness initiatives including PDP audits, SEO and keyword strategy, ratings and reviews, assortment considerations, and conversion optimization. • Support planning and execution for deals, coupons, Prime Day, seasonal events, and other marketplace growth opportunities. • Connect organic marketplace performance and paid retail media results to identify trends, risks, and optimization opportunities. • Translate client feedback into actionable next steps that help teams meet and exceed expectations. • Manage timelines and deliverables across commerce, media, creative, analytics, and other cross-functional partners. • Lead collaboration on development of reports, presentations, and recommendations before client delivery to ensure accuracy, quality, and strategic clarity. • Maintain organized client documentation, communication logs, timelines, and action items. • Monitor marketplace sales, retail media performance, search visibility, category dynamics, and competitive activity to identify opportunities and risks. • Evaluate performance using dashboards, reporting tools, and commerce analytics platforms. • Support Directors and senior leaders in managing high-value or complex client accounts. • Collaborate on annual planning, QBRs, strategic recommendations, and integrated campaign recaps. • Identify potential marketplace, content, media, and cross-channel growth opportunities and bring them forward to senior account leadership.