• Build and own enterprise-wide account plans that align Fieldguide’s strategic value with the customer’s vision, priorities, and business outcomes. • Coordinate and drive cross-practice initiatives — connecting Advisory, Audit, Technology, and operational leaders with internal Fieldguide product and delivery resources. • Partner with the Strat AE on expansion opportunity identification, prioritization, and execution. • Serve as a trusted advisor and point of strategic coordination across executives and senior leaders at customer organizations. • Facilitate executive business reviews (EBRs) and alignment sessions that reinforce value delivered, unlock sponsorship, and deepen strategic partnerships. • Orchestrate internal Fieldguide teams (AE. ELTm Product, CSE, CS, RevOps, Marketing) to remove blockers, streamline delivery, and ensure proactive outcomes. • Act as the integrated linchpin across functions — reducing friction and accelerating customer momentum. • Establish playbooks, frameworks, and repeatable patterns for managing enterprise complexity, tracking initiatives, and reporting progress. • Use qualitative insights and quantitative signals to inform strategic decisions and improve customer experience and outcomes. • Advocate for customer needs internally — shaping product and roadmap discussions based on deep customer insights. • Represent Fieldguide at customer events, industry forums, and executive gatherings to elevate Fieldguide’s brand and strategic value.

• Serve as the primary point of contact for Certified Partners, ensuring they have the tools and knowledge to succeed with Genetec solutions • Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement • Drive the conversion of Certified Partners to Unified and Unified Elite by demonstrating the benefits of deeper partnership with Genetec • Educate partners on SC SaaS product offerings, value propositions, and ideal use cases • Guide partners on how and when to position SC SaaS to end users for maximum impact • Support partners in overcoming objections and building confidence in selling SC SaaS • Track and report on SC SaaS engagement, pipeline growth, and closed deals • Coordinate partner learning paths and training programs, ensuring Certified Partners stay up to date on the full Genetec portfolio • Reinforce training through product demonstrations, sales guidance, and real-world application • Act as a trusted advisor, helping partners leverage Genetec’s ecosystem to drive success • Monitor partner sales pipelines in the CRM, ensuring engagement and deal acceleration across all Genetec product lines • Work with partners to increase pipeline activity and close rates for SC SaaS • Follow up on assigned leads, ensuring timely engagement and conversion • Support transactional business, including small- to medium-sized system designs and associated BOMs • Assist partners in end-user meetings and product demonstrations, ensuring they are confident in presenting Genetec solutions • Provide technical support by liaising with technology partners to address product integration questions • Work closely with other CDS’s and Partner Account Executives (PAEs) to ensure smooth territory collaboration and alignment on partner engagement strategies

• Onboard internal podcasters: You’ll guide them through setting up our software, recommended communication strategies, and how to drive podcast adoption. • Proactively consult with clients: You’ll drive employee audience adoption, share best practices, and inspire creative approaches to their pods and their internal communication. • Become work besties with our clients: Internal communication is all about building trust, and you’ll become a trusted colleague and adviser to our clients. • Create and improve support resources: You’ll work on FAQs, guides, and templates to help scale self-serve resources to make our clients’ lives easier.

Role Description The Partner Account Specialist is responsible for supporting and developing Certified Partners within an assigned territory, helping them grow their business with Genetec solutions. This role focuses on SC SaaS adoption, nurturing partner relationships, and driving the conversion of Certified Partners to Unified and Unified Elite. - Serve as the primary point of contact for Certified Partners, ensuring they have the tools and knowledge to succeed with Genetec solutions. - Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement. - Drive the conversion of Certified Partners to Unified and Unified Elite by demonstrating the benefits of deeper partnership with Genetec. - Educate partners on SC SaaS product offerings, value propositions, and ideal use cases. - Guide partners on how and when to position SC SaaS to end users for maximum impact. - Support partners in overcoming objections and building confidence in selling SC SaaS. - Track and report on SC SaaS engagement, pipeline growth, and closed deals. - Coordinate partner learning paths and training programs, ensuring Certified Partners stay up to date on the full Genetec portfolio. - Reinforce training through product demonstrations, sales guidance, and real-world application. - Act as a trusted advisor, helping partners leverage Genetec’s ecosystem to drive success. - Monitor partner sales pipelines in the CRM, ensuring engagement and deal acceleration across all Genetec product lines. - Work with partners to increase pipeline activity and close rates for SC SaaS. - Follow up on assigned leads, ensuring timely engagement and conversion. - Support transactional business, including small- to medium-sized system designs and associated BOMs. - Assist partners in end-user meetings and product demonstrations, ensuring they are confident in presenting Genetec solutions. - Provide technical support by liaising with technology partners to address product integration questions. - Work closely with other CDS’s and Partner Account Executives (PAEs) to ensure smooth territory collaboration and alignment on partner engagement strategies. Qualifications - 5+ years of experience in inside sales, partner development, or technology sales. - Proven ability to drive product adoption and enablement in a remote sales environment. - Strong knowledge of channel sales and SaaS sales models. - Exceptional communication skills, with the ability to engage and influence partners remotely. - Experience managing a sales pipeline and tracking adoption metrics using CRM tools. - Requires travel to partner sites. Preference is candidate lives in territory. Technical Expertise - Growth and revenue generation from Certified Partners. - SC SaaS adoption rate and number of Certified Partners actively selling it. - Conversion rate of Certified Partners to Unified and Unified Elite. - Partner engagement in training and enablement initiatives. - Pipeline growth and closed deals across all Genetec solutions. Desired Attributes - Proactive & Results-Oriented: Takes ownership of Certified Partner growth and SC SaaS adoption. - Strategic & Adaptable: Follows a structured sales framework but can adapt based on partner needs. - Strong Influencer & Communicator: Can engage, educate, and inspire partners to sell Genetec solutions effectively. - Collaborative Mindset: Works seamlessly across multiple internal teams to ensure partner success. Benefits - Attractive compensation package with 401K match. - Training Tuition Reimbursement Program. - Work-life balance with a flexible working schedule. We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us! Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.