Role Description The Offering Manager, Cybersecurity Professional Services is responsible for defining, managing, and growing a portfolio of cybersecurity services that help customers assess, improve, and strengthen their security posture. This role owns the strategy, lifecycle management, profitability, and growth of key cybersecurity offerings, working closely with sales, delivery, security consultants, penetration testers, marketing, and strategic partners. The successful candidate will serve as the business owner for designated cybersecurity service offerings, ensuring they remain competitive, scalable, profitable, and aligned to evolving customer and market requirements. The role requires strong collaboration across teams to drive customer outcomes, offering adoption, and revenue growth while maintaining high-quality service delivery. Success in this role will be measured by: - Revenue and profitability growth of assigned cybersecurity offerings - Growth of the Application Whitelisting services portfolio - Adoption of cybersecurity assessments, tabletop exercises, and penetration testing services - Pipeline generation and bookings contribution - Customer satisfaction and retention - Delivery team readiness and utilization - Offering scalability and repeatability - Strategic partner engagement and growth - Successful collaboration across sales, delivery, consulting, and security specialist teams Requirements - Reports To: Director, Offering Management - Department: Cybersecurity Professional Services - Travel: 25-50% as required Company Description Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Role Description We are seeking a Health Engagement Specialist to join our team! In this role, you will be responsible for outreaching to patients in need of important preventive care services, including those who may be overutilizing the emergency room or those transitioning from hospitals to home or other care settings. You will play a critical role in assisting such patients in getting connected to the care they need. This is an opportunity to work in a startup fast-paced environment. Successful candidates are sociable, empathetic, and passionate about making a difference in patients’ lives through proactive healthcare solutions. What you’ll do - Conduct a high volume of outbound calls to patients, including many who have not previously encountered Diverge Health. - Field inbound calls from patients responding to outreach from either Diverge Health or referrals from their primary care provider, or from primary care providers attempting to coordinate patient services with Diverge Health. - Identify and support patients who are overutilizing the emergency room by guiding them toward more appropriate care options. - Reach out to patients undergoing care transitions (e.g., from hospital to home following a hospital discharge) to ensure they have follow-up care in place, educate patients about the importance of preventive care and the need for regular visits with their provider. - Assist patients in scheduling appointments, navigating care options, and resolving barriers to access. - Build trust with patients and tailor conversations to meet their individual needs. - Maintain accurate and organized records of patient interactions using CRM systems (e.g., Salesforce). - Meet or exceed daily outreach and engagement performance metrics. Qualifications - 1-2 years of experience in patient engagement, outreach, or customer service in a healthcare setting. - Strong communication and interpersonal skills with the ability to build trust quickly. - A high level of empathy and compassion for patients from diverse backgrounds. - Comfort working in a fast-paced, evolving environment with shifting priorities. - Problem-solving mindset and ability to think critically when navigating patient barriers to care. - Familiarity with care coordination, preventive services, and transitions of care (preferred). - Familiarity with CRM systems (e.g. Salesforce) and call management tools, including basic administration of these tools. - Strong organizational skills and the ability to manage multiple tasks simultaneously. Qualities for Success at Diverge Health - Empathetic and objective, humble yet highly conscientious. - Comfortable navigating uncertainty and thriving in a dynamic, evolving environment. - A proactive problem solver with strong critical thinking and execution skills. - A team player who inspires and motivates others with a commitment to Diverge Health’s mission and values. - Skilled at connecting authentically with people from all walks of life. Compensation This is a full-time, non-exempt position with an hourly rate of $27–$29. Special Considerations Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs. At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones. Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

• Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments • Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities • Handle inbound calls from potential patients, providing information and addressing their needs. • Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking. • Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines. • Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates. • Schedule high-quality leads onto the practice's calendar, ensuring appointments are well-coordinated and aligned with practice availability. • Foster and maintain a professional, productive relationship with the primary contact at each assigned practice. • Report all set appointments at the end of each day to ensure accurate tracking and communication with the team. • Provide real-time feedback on concerns or obstacles encountered with accounts, escalating to the appropriate department as needed. • Participate in daily team meetings, contributing insights and updates to improve team performance.

• Plan, monitor, and manage deadlines and information relevant to regulatory bodies (ANP, IBAMA, Navy, etc.), and prepare documents together with other involved areas for submission to the agencies; • Serve as the focal point for internal or external audit requests, coordinating work with other professionals, including interfacing with other areas, to ensure legal compliance; • Support the collection and preparation of documentation to support internal and external audits, legal proceedings between Petrobras and ANP, or partnership review processes, including reports in English; • Monitor and follow up on actions generated during audits; • Monitor and control processes; • Critically analyze and propose process improvements; • Evaluate and propose actions to reduce outstanding compliance training items, follow up and report on the progress of proposed measures; • Ensure the execution of action plans in computerized systems, including analysis, control, follow-up with involved parties, handling of outstanding items and plans to remediate backlog, and provide updated reports to management; • Prepare a monthly report on legal compliance processes; • Issue, monitor, follow up and provide various information in the management of systems and databases, including the BI (Business Intelligence) tool; • Prepare, review and submit documents such as Operational Safety Documentation, Commissioning Plans, requests for authorization to start activities and operations to the ANP, measurement system documentation, and Field Development Plans.