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Crawford Hoying logo
Crawford Hoying

Great people. Great communities. Great results.

Accounts Payable / Account Manager

Account ManagerSalesFull TimeRemoteMid LevelTeam 51-200Since 1998H1B No SponsorCompany SiteLinkedIn

Location

Maryland

Posted

2 days ago

Salary

$35 - $45 / hour

Seniority

Mid Level

Associate Degree2 yrs expEnglishERPOracle

Job Description

Accounts Payable / Account Manager

Crawford Hoying

• Collect cash for open Accounts Receivable while following up regularly with customers until payment resolution is achieved. • Research Accounts Receivable issues, reconcile payment remittances, and promptly resolve billing or account discrepancies. • Minimize bad debt write-offs and maximize cash receipts while maintaining a professional, customer-focused approach with internal and external customers. • Follow Accounts Receivable strategies and complete tasks such as on-account cash applications, escalations, credit reviews, and related work within expected service levels. • Lead and host conference calls to resolve past-due issues and communicate effectively with customer Accounts Payable supervisors, managers, and directors. • Perform root cause analysis on customer issues and identify opportunities for process improvement. • Negotiate significantly past-due balances through payment plan or settlement processes when appropriate. • Summarize and present findings from account reconciliations to customers and internal Crawford Hoying teams. • Provide internal and external customers with ad hoc reporting, statements, and account information as needed. • Escalate problems or concerns to the Team Lead when additional support or resolution is required.

Job Requirements

  • 2+ years of relevant experience in accounts receivable, billing, general accounting support, customer service, or a related business function.
  • 1+ year experience using Microsoft Excel, Word, and Outlook.
  • 1+ year experience with data entry or processing in financial or enterprise systems such as SAP, Oracle, QuickBooks, or similar platforms.
  • Associate degree or coursework in Accounting, Finance, or Business Administration. (Preferred)
  • Experience using an ERP system for financial transactions, such as SAP or Oracle. (Preferred)
  • Prior experience working in a high-volume billing, collections, or receivables environment. (Preferred)
  • Experience in customer service or support roles within a finance-related function. (Preferred)
  • Knowledge of basic collections practices or cash application processes. (Preferred)

Benefits

  • Collaborative and inclusive company culture.
  • Flexible PTO and paid holiday schedule.
  • Competitive benefits package, including company-sponsored wellness programs.
  • Retirement plan options with company match.
  • Opportunities for professional growth and career development.
  • Employee discounts and additional company benefits.

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