Role Description Job Role - Scrum Master Location - Remote Duration: 6+ Months Only On W2 Qualifications - BA/BS. IT experience with IT Project Management experience. - ScrumMaster experience and certification a plus. - Hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. - Preferred to have experience with distributed development teams which span multiple geographies, time zones, and cultures. - Preferred to have direct experience in a Web, Java, XML, RDBMS development environment. Requirements - Must have experience overseeing project teams with at least 10 team members. - Must have exceptional written and verbal communication and time management skills. - Must be self-motivated, organized, self-confident, and self-directing with a proven ability to identify priorities and mobilize initiatives in an orderly fashion to achieve desired results with minimal supervision. - Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges. - Must possess excellent situational awareness and an ability to remain calm under pressure and be cognizant of how you are perceived. Responsibilities - Provides coaching on Agile values and practices while emphasizing continuous improvement. - Enables individual project teams to share their learning with the organization. - Encourages collaboration and proactively seeks opportunities to improve collaboration. - Tracks and ensures visibility of historical team metrics and progress of the iteration and release. - Emphasizes the need for incremental releases, iterative work, and prioritization by value and risk. - Assists with internal and external communication by transparently radiating information. - Partners with project leads to ensure the team is producing a solution that meets established standards, procedures, and practices. - Collaborates with project leads to aggressively address issues, risks, and mitigation plans. - Instills a sense of urgency reflecting the goals for the current iteration, upcoming release, and project vision, while passionately emphasizing the importance of meeting these goals. - Optimizes, increases, and sustains throughput; ensuring prioritization of work by value and risk. - Is collaborative in driving decisions and team behavior, guarding against making decisions and assignments for the team and instead creates an environment where teams have the context needed to make the best decision. - Ensures iteration-based meetings are effectively facilitated, the outcomes are achieved, and their cadence is maintained. - Assists team with making appropriate commitments through story selection, sizing, and tasking. Proactively identifies and removes blockers, limits work in progress, and prevents distractions. - Facilitates frequent retrospectives, sharing metrics to identify and implement improvements. - Identifies, creates, and defends opportunities for expediting feedback throughout the iteration. - Participates proactively in developing and maintaining team standards, tools, and best practices.

Role Description The Dojo is an immersive, fast-paced environment where clients come to practice the latest in agile, product management, leadership, and modern engineering practices with dedicated coaches. This is not traditional classroom training, but rather a place where coaches roll up their sleeves to guide clients through hands-on application of practices to their actual work. Your role as a Dojo coach will be to help our clients achieve their desired outcomes, joining your guidance, expertise, and technical recommendations to co-own and shape their experience. A key focus of this role will be helping teams start or evolve their AI adoption and AI-assisted testing practices. You will help introduce pragmatic uses of AI in security hardening applications, automation of business processes, and other incremental improvements that align with client goals. You will enjoy the role if you: - Are a continuous learner open to experimentation - Enjoy embedding with teams and building strong relationships quickly - Enjoy co-leading engagements alongside other talented coaches - Value being part of a collaborative coaching community - Open to coaching and receiving feedback from your peers - Are passionate about technology and helping others - Like fast-paced environments with plenty of change - Are a consultant and coach who cares for your client’s success - Make impact through both technical excellence and mindset/culture coaching Responsibilities and Day-to-Day View: - Embed within client teams to understand their codebases, organizational constraints, and delivery pressures - Build strong relationships with working teams, stakeholders, and sponsors to ensure client satisfaction - Pair directly with coaches/developers to assess and enhance engineering maturity, system architecture, and security practices - Co-leading an engagement with another talented coach, including co-creating coaching plans, co-facilitating sessions, and collaborating to meet the outcomes of our clients - Conduct technical discovery sessions with customers to understand their unique challenges, strengths, and opportunities for growth - Coach teams on breaking work down into small batches that meet outcomes - 1:1 coaching and mentoring of developers and other technical areas as needed Qualifications - In-depth understanding and use of common AI models (Claude, Gemini, CoPilot, etc.) - In-depth understanding of principles, best practices, and strategies for AI-assisted development - Strong organizational and analytical skills - Excellent interpersonal skills with both written and verbal communication skills - Skilled at communicating with all levels in the organization, including technical engineers and executives - Able to work independently with minimal supervision when necessary - Ability to evaluate and implement new innovations on process improvement and technology - Understanding of cloud-native technologies including development, deployment, security, and system reliability design patterns - Working knowledge of CI/CD pipelines with emphasis on fast, reliable automated feedback loops - Acting with Integrity, Communicating, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations Requirements - 8+ years of experience in software engineering or related roles - Experience working directly with delivery teams in a hands-on, embedded capacity - Proven ability to improve engineering practices in active delivery environments - Experience applying AI to improve software quality, testing, or security Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of New York, NY. The pay range for this position is $105.00 - $105.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 30, 2026.

Role Description ICF is seeking a Senior Scrum Master / Business Analyst to support a complex federal ServiceNow program with multiple workstreams and a fast-moving Agile delivery cadence. This role blends strong Scrum Master leadership with business analysis discipline, helping the team stay organized, remove blockers, shape requirements, and deliver high-quality increments across development, sustainment, migration, and release support activities. The ideal candidate is an experienced servant leader who can guide Agile ceremonies, coach delivery teams, and keep work flowing while also partnering with stakeholders to define requirements, clarify priorities, and translate mission needs into actionable backlog items. This role requires someone who is equally comfortable at facilitating stand-ups and sprint ceremonies as they are documenting user stories, acceptance criteria, workflows, and process changes. Job Location: - Remote work is authorized. - Must support US Eastern time zone working hours. - Preference to candidates who live in the Washington DC metro area. - If you accept this position, you should note that ICF does monitor employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. What You Will Do - Lead and facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives. - Coach delivery teams on Scrum practices, Agile discipline, and continuous improvement. - Help estimate story complexity, identify dependencies, and support sprint commitment decisions. - Partner with stakeholders and technical teams to gather, analyze, and document requirements. - Translate business needs into epics, features, user stories, acceptance criteria, and supporting documentation. - Support multiple workstreams by coordinating priorities, blockers, risks, and cross-team dependencies. - Work closely with developers and testers to support release readiness, user acceptance testing, and defect triage. - Support workflow updates, incident handling improvements, reporting needs, and access/control changes as requirements evolve. - Assist with migration-related planning, data validation, and coordination of transition activities. - Maintain backlog hygiene and ensure work items are clear, traceable, and aligned to delivery goals. - Promote strong communication across business users, product leads, technical teams, and leadership. - Support continuous integration, automated testing, and release governance practices where applicable. Qualifications - Must be a U.S. Citizen and hold an active Top Secret clearance due to federal contract requirements. - Bachelor’s degree in a relevant field. - 6+ years of experience in Agile delivery, Scrum Master leadership, business analysis, or a related role. - 6+ years of experience facilitating stand-ups and other Agile ceremonies. - 6+ years of experience supporting requirements elicitation, user stories, and acceptance criteria development. Requirements - Certified ScrumMaster certification from an accredited institution. - Demonstrated Scrum Master and/or Business Analyst Team Lead experience on multiple project or program engagements. - Experience supporting test planning, user acceptance testing, and defect follow-up. - Familiarity with continuous integration and testing practices and principles. - Strong written and verbal communication skills across technical and non-technical audiences. - Excellent interpersonal skills, including organization, team building, issue resolution, and customer relationship management. - Demonstrated experience supporting multiple Agile software development teams or workstreams. - Experience supporting ServiceNow or another enterprise workflow platform. - Experience with business process analysis, workflow mapping, or operational process improvement. - Experience supporting data migration, role/access control changes, or workflow modernization efforts. - Experience with Agile tools such as ServiceNow, Jira and Confluence, or similar collaboration platforms. - Experience working with service management, incident management, and release coordination. - Exposure to DevSecOps, continuous delivery, or scaled Agile environments such as SAFe. - Experience mentoring junior analysts or Scrum team members. Benefits - Pay Range: $98,614.00 - $167,644.00 based on full-time employment. - Multiple factors considered in determining final pay include relevant work experience, skills, certifications, geographic location, education, and contract provisions.

Role Description ICF is seeking a Senior Scrum Master / Business Analyst to support a complex federal ServiceNow program with multiple workstreams and a fast-moving Agile delivery cadence. This role blends strong Scrum Master leadership with business analysis discipline, helping the team stay organized, remove blockers, shape requirements, and deliver high-quality increments across development, sustainment, migration, and release support activities. The ideal candidate is an experienced servant leader who can guide Agile ceremonies, coach delivery teams, and keep work flowing while also partnering with stakeholders to define requirements, clarify priorities, and translate mission needs into actionable backlog items. This role requires someone who is equally comfortable at facilitating stand-ups and sprint ceremonies as they are documenting user stories, acceptance criteria, workflows, and process changes. Job Location: - Remote work is authorized. - Must support US Eastern time zone working hours. - Preference to candidates who live in the Washington DC metro area. - If you accept this position, you should note that ICF does monitor employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. Qualifications - Must be a U.S. Citizen and hold an active Top Secret clearance due to federal contract requirements. - Bachelor’s degree in a relevant field. - 6+ years of experience in Agile delivery, Scrum Master leadership, business analysis, or a related role. - 6+ years of experience facilitating stand-ups and other Agile ceremonies. - 6+ years of experience supporting requirements elicitation, user stories, and acceptance criteria development. Requirements - Certified ScrumMaster certification from an accredited institution. - Demonstrated Scrum Master and/or Business Analyst Team Lead experience on multiple project or program engagements. - Experience supporting test planning, user acceptance testing, and defect follow-up. - Familiarity with continuous integration and testing practices and principles. - Strong written and verbal communication skills across technical and non-technical audiences. - Excellent interpersonal skills, including organization, team building, issue resolution, and customer relationship management. - Demonstrated experience supporting multiple Agile software development teams or workstreams. - Experience supporting ServiceNow or another enterprise workflow platform. - Experience with business process analysis, workflow mapping, or operational process improvement. - Experience supporting data migration, role/access control changes, or workflow modernization efforts. - Experience with Agile tools such as ServiceNow, Jira and Confluence, or similar collaboration platforms. - Experience working with service management, incident management, and release coordination. - Exposure to DevSecOps, continuous delivery, or scaled Agile environments such as SAFe. - Experience mentoring junior analysts or Scrum team members. Benefits - ICF is a global advisory and technology services provider, but we’re not your typical consultants. - We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. - We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. - We are an equal opportunity employer. - Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. Pay Range The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00.