Role Description Strengthen the financial accuracy behind complex global transactions while building expertise valued across international markets. The Client Services Support Group Analyst safeguards revenue, cash integrity, and stakeholder confidence through precise reconciliations and proactive issue resolution. This opportunity offers exposure to an award-winning financial services leader, long-term career growth with Emapta, and a top 1% experience designed for truly exceptional talent. Qualifications - At least 1 year of experience in the finance industry - Proven ability to consistently meet tight deadlines - Strong attention to detail and organizational skills - Excellent written and verbal communication skills - Ability to adapt to the changing needs of a growing business - Ability to represent the organization with professionalism and high ethical standards Requirements - Manage transfer fee reconciliation across all traded loan transactions. - Review and validate transfer fee information in ClearPar. - Record transfer fees accurately in internal systems and reconcile them with cash receipts. - Monitor transfer fee status and proactively investigate discrepancies. - Follow up with counterparties to collect outstanding transfer fee payments. - Escalate aged or disputed transfer fees to management when appropriate. - Maintain accurate transfer fee records and reporting data. - Review ClearPar transactions regularly to ensure transfer fee information remains accurate and complete. - Perform daily and monthly bank account reconciliations. - Investigate and resolve unreconciled cash items. - Manage open cash balances and unidentified receipts. - Liaise with Client Services and Finance teams to resolve outstanding reconciliation breaks. - Record all cash movements accurately and maintain appropriate audit trail documentation. - Prepare regular transfer fee reports and management information. - Analyze transfer fee collections, aged debt, outstanding balances, and revenue trends. - Assist with month-end and year-end reporting requirements. - Support internal and external audit requests related to transfer fee and cash reconciliations. - Identify operational inefficiencies and recommend process improvements and automation opportunities. - Maintain reconciliation procedures, documentation, and internal controls. - Assist with testing and implementing system enhancements impacting fee reconciliation and reporting. - Build and maintain effective relationships with internal stakeholders and external market participants. - Respond to reconciliation and transfer fee inquiries promptly and professionally. - Provide support and coverage across the wider Client Services function as required. - Escalate relevant issues to the Team Leader and Managers in a timely manner. - Perform due diligence to mitigate fraud, money laundering, and financial or reputational risks. - Take a minimum continuous leave of 10 business days each year, unless otherwise approved by management. Benefits - Day 1 HMO coverage with free dependent - Competitive Salary Package - Permanent WFH arrangement - Fixed weekends off - Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) - Unlimited upskilling through Emapta Academy courses - Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer! - Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!) - Unlimited opportunities for employee referral incentives across the organization - Standard government and Emapta benefits - Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash) - Fun engagement activities for employees - Mentorship and exposure to global leaders and teams - Career growth opportunities - Diverse and supportive work environment