• Design, configure, and optimize large-scale clusters of SQL(Postgres), MongoDB, ElasticSearch, and ClickHouse (TB–PB scale, billions of records). • Develop automation and service tooling for provisioning, monitoring, and self-healing of managed database services. • Collaborate with product and platform teams to embed best-practice data-access patterns, enforce SLAs, and review overall system design. • Instrument, benchmark, and tune query paths, indexing, memory/CPU usage, and storage layouts to ensure sub-second latencies. • Establish governance for backup/restore, disaster recovery, security, and compliance across AWS, GCP, and Azure environments.

• Design, configure, and optimize large-scale clusters of SQL(Postgres), MongoDB, ElasticSearch, and ClickHouse (TB–PB scale, billions of records). • Develop automation and service tooling for provisioning, monitoring, and self-healing of managed database services. • Collaborate with product and platform teams to embed best-practice data-access patterns, enforce SLAs, and review overall system design. • Instrument, benchmark, and tune query paths, indexing, memory/CPU usage, and storage layouts to ensure sub-second latencies. • Establish governance for backup/restore, disaster recovery, security, and compliance across AWS, GCP, and Azure environments.

• You will own and drive the technical direction of key messaging platform features, collaborating with Product, Customer Success, Data, and Engineering to design and deliver solutions that deepen patient engagement and health outcomes • You will design, build, and maintain backend messaging systems using Ruby on Rails, including SMS/voice delivery pipelines, consent management workflows, message scheduling and orchestration, and Twilio integration layers • You will share team lead responsibilities with peers, including mentoring L2 engineers, leading technical design discussions, conducting code reviews, and helping set technical direction for the Messaging team • You will contribute to architectural decisions that shape how we build and scale our messaging infrastructure, including delivery optimization, AI-driven message categorization, and multimedia messaging (MMS/RCS) • You will provide technical training and documentation for messaging systems you build and maintain, enabling support teams to monitor, troubleshoot, and measure the impact of messaging features in production • You will work closely with Product teams to understand requirements and lead technical input during solution definition, including ownership of technical scoping and active participation in Product Requirements Documents (PRDs) • You will help improve the team over time through essential team rituals, such as Kickoffs, Retrospectives, and Technical Debt Reviews • You will contribute to the team by participating in On-Call (PagerDuty) activities

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves developing a compliance eLearning platform aimed at creating safer and more inclusive workplaces. Your contributions will empower industries with customized courses and real-time analytics. - Own the marketing and product frontend, ensuring it is visually appealing and highly functional. - Implement and maintain new features, continuously improving the performance and usability. - Set up analytics, collect insights, and leverage data metrics to guide design and development decisions. - Collaborate with cross-functional teams, including designers and backend developers, for seamless experiences. - Troubleshoot and resolve performance and technical issues in a timely manner. - Stay updated with the latest frontend technologies and best practices. Qualifications - At least 7+ years of experience in building customer-facing products. - A Bachelor's degree or higher in Computer Science, Software Engineering, or a related field. - Strong expertise in modern frontend JavaScript frameworks like React. - Experience with backend libraries such as Ruby on Rails. - Attention to detail in UI/UX design and implementation. - Familiarity with version control systems like Git and CI/CD pipeline workflows. - Experience with responsive design and accessibility standards. - Willingness to work in the US timezone with flexibility for collaboration. - Excellent command of English, both written and verbal. Benefits - Work within an amazing team dedicated to pushing the industry forward. - Be part of a culture that encourages collaboration and innovation. - Engage in a project that offers real-time analytics and impactful learning solutions. - Enjoy the flexibility of remote work from anywhere.