Designed for People
Case Management Liaison
Location
Illinois
Posted
5 days ago
Salary
$24 - $25 / hour
Seniority
Senior
Job Description
Case Management Liaison
Allied Benefit Systems
• Assists with the resolutions department escalation by collaborating with various internal departments and vendors. • Assists with the management of vendor relationships and associated process improvements. • Acts as a spokesperson for the department under the guidance of the Senior Liaison. • Effectively communicates and collaborates with external business partners and internal teams. • Documents complex systems and processes. • Provides guidance on documentation of all process, procedure, and workflows and enhancements. • Perform training to internal staff and external clients and vendors as needed. • Back-up for Senior Case Management Liaison.
Job Requirements
- Bachelor's degree in a relevant field or equivalent work experience, preferred.
- 1-3 years related experience in healthcare/health insurance required.
- Prior Account Management / Client Management experience a plus.
- Comfortable with advanced medical terminology.
- Strong leadership, communication, and collaboration skills.
- Intermediate level work experience with Microsoft Office, Word, and Excel Access and Power Point software applications.
Benefits
- Medical
- Dental
- Vision
- Life and Disability Insurance
- Generous Paid Time Off
- Tuition Reimbursement
- EAP
- Technology Stipend
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