The Cox Automotive Fixed Operations Performance Manager plays a critical role in driving value and retention across the Dealer Solutions portfolio-including F&I, DMS, and Xtime Service products-for franchise and large independent automotive dealers. This role is designed for professionals with deep retail automotive experience, especially in fixed operations, who can translate dealership challenges into actionable solutions using Cox Automotive's suite of technologies. This position is ideal for someone who has managed or worked extensively within dealership service departments, understands the nuances of dealership operations, and can serve as a trusted advisor to clients. The Operations Performance Manager is the primary point of contact for Dealertrack and Xtime solutions and is responsible for maximizing product utilization, improving dealership performance, and driving organic growth. This is a regional position encompassing Arkansas, Tennessee, Missouri, and Mississippi. We are open to applicants in the Central time zone. What You'll Do - Serve as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions. - Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction. - Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements. - Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools. - Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions. - Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows. - Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships. - Stay current on product updates and enhancements and communicate their value in the context of dealership operations. What's In It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are Minimum Requirements: - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field - Safe drivers needed; valid driver's license required Preferred Qualifications: - 2+ years managing a fixed operations department or equivalent experience in a retail automotive dealership. - Hands on experience in our Xtime platform - Deep understanding of dealership operations, including service, parts, and F&I. - Proven ability to influence dealership personnel at all levels-from service advisors to general managers. - Proficient in Salesforce, Microsoft Office, and virtual collaboration tools. - Strong communication and listening skills, with the ability to uncover operational challenges and propose impactful solutions. - Comfortable working independently in a remote environment while collaborating cross-functionally. USD 82,500.00 - 123,700.00 per year Compensation: Compensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $42,300.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

The Cox Automotive Fixed Operations Performance Manager plays a critical role in driving value and retention across the Dealer Solutions portfolio-including F&I, DMS, and Xtime Service products-for franchise and large independent automotive dealers. This role is designed for professionals with deep retail automotive experience, especially in fixed operations, who can translate dealership challenges into actionable solutions using Cox Automotive's suite of technologies. This position is ideal for someone who has managed or worked extensively within dealership service departments, understands the nuances of dealership operations, and can serve as a trusted advisor to clients. The Operations Performance Manager is the primary point of contact for Dealertrack and Xtime solutions and is responsible for maximizing product utilization, improving dealership performance, and driving organic growth. This is a regional position encompassing Arkansas, Tennessee, Missouri, and Mississippi. We are open to applicants in the Central time zone. What You'll Do - Serve as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions. - Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction. - Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements. - Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools. - Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions. - Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows. - Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships. - Stay current on product updates and enhancements and communicate their value in the context of dealership operations. What's In It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: - A competitive salary and top-notch bonus/incentive plans. - A pro-sales culture that honors what salespeople (like you!) contribute to our success. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. Check out all our benefits. Who You Are Minimum Requirements: - Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field - Safe drivers needed; valid driver's license required Preferred Qualifications: - 2+ years managing a fixed operations department or equivalent experience in a retail automotive dealership. - Hands on experience in our Xtime platform - Deep understanding of dealership operations, including service, parts, and F&I. - Proven ability to influence dealership personnel at all levels-from service advisors to general managers. - Proficient in Salesforce, Microsoft Office, and virtual collaboration tools. - Strong communication and listening skills, with the ability to uncover operational challenges and propose impactful solutions. - Comfortable working independently in a remote environment while collaborating cross-functionally. USD 82,500.00 - 123,700.00 per year Compensation: Compensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $42,300.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

• Definition of Design Tokens: Create and manage the Design Tokens foundation. This includes defining patterns (color styles, spacing, borders, etc.), creating naming conventions, and ensuring tokens are applicable and flexible across different contexts. • Create Components: Design, maintain, and evolve the core component library in Figma, as well as govern team libraries. • Accessibility Guidelines: Integrate accessibility as a core pillar from the conception of tokens and components. Define and apply accessibility best practices (WCAG) and ensure the Design System is inclusive for all users. • Testing and Validation: Perform technical tests on tokens and components, focusing on delivery quality, and conduct usability testing with product users. • Handoff: Prepare and facilitate the delivery of components and guidelines to development teams and provide the necessary information for clear and robust documentation. • Documentation: Create and maintain user-friendly, accessible documentation for all audiences (designers, developers, product managers, etc.), explaining how to use the Design System components, their benefits, and guiding principles. • Release and Communication: Plan and execute communication strategies to launch new versions of the Design System, components, or guidelines, ensuring information reaches the teams. • Enablement and Training: Develop and deliver workshops, talks, and training materials to onboard and upskill Design System users, from new hires to existing teams. • Feedback Collection: Establish channels to gather feedback from stakeholders using the Design System, understanding their needs, pain points, and suggestions for improvement. • Improvements and Evolution: Analyze feedback and adoption metrics to propose experiments and hypotheses that drive strategic improvements and the evolution of the Design System.

• Services multiple customer locations on a designated route by providing the following services: -Receive and stock purchased product in designated customer locations. • Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted. • Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate. • Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure. • Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided. • Meet defined KPI’s for the position. • Non-Route Based Activities as required, such as: Perform machine break/ fix activities for different machines at the customer's site. • Implement territory work relating to planning and execution of customer inventory projects. • Perform data collection (related to inventory information) at customer sites. • Ensure accurate information is collected to help direct the KeepStock implementation process. • Assist customers with staging, labeling, and organizing product at a customer site. • Complete product relocation and discontinuation process. • Travel required Branch Responsibilities as assigned. • Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program). • Execute onsite service component of account strategy as defined by cross-functional business partners. • Work with sales partners to improve customer experience and increase business.