Role Description The Business Development Manager (BDM), Strategic Accounts is responsible for driving advisor engagement, activation, and passenger growth within Tauck’s most important strategic partnerships. Working closely with Strategic National Account Managers, this role develops relationships with travel advisors, branch managers, franchise owners, and agency leadership across a portfolio of strategic accounts. The BDM serves as Tauck’s primary field-based advisor engagement specialist, focused on increasing advisor awareness, education, and sales activity. Through education programs, events, business planning, and relationship development, the BDM identifies opportunities to grow passenger volume, acquire new-to-Tauck advisors, and increase market share within strategic accounts. Success in this role is measured by advisor activation, First Time Traveler (FTT) growth, passenger production, and overall contribution to strategic account growth objectives. Key Responsibilities - Advisor Acquisition & Activation - Identify, recruit, and activate new advisors within assigned strategic accounts. - Develop relationships with advisors who are not currently selling Tauck or have significant growth potential. - Increase advisor participation in Tauck sales, marketing, and educational programs. - Support company objectives related to First Time Traveler (FTT) acquisition and passenger growth. - Advisor Education & Training - Deliver engaging virtual and in-person training programs, workshops, presentations, and coaching sessions. - Educate advisors on Tauck's products, sales strategies, and brand differentiators to increase confidence and booking conversion. - Increase advisor participation in Tauck educational programs and ongoing learning opportunities. - Ensure advisors understand Tauck's full portfolio, including new products, brands, and strategic growth initiatives. - Strategic Account Growth Support - Partner closely with Strategic National Account Managers to execute account growth plans. - Execute advisor engagement and activation initiatives that support annual account business plans and growth objectives. - Provide field intelligence and advisor feedback to support account strategy development. - Event & Market Development - Represent Tauck at industry events, conferences, trade shows, roadshows, Tauck Academies, and partner meetings. - Plan and execute advisor-facing events that generate new sales opportunities. - Leverage company-sponsored programs and events to deepen advisor engagement and drive measurable results. - Support key partner events and strategic growth initiatives. - Relationship Management - Build trusted relationships with advisors, franchise owners, agency managers, and agency leadership. - Maintain regular communication with key advisors and growth-focused partners. - Serve as a visible and accessible Tauck representative within assigned accounts. - Coach advisors to identify sales opportunities, build confidence selling Tauck, and grow their business. - Identify emerging trends, advisor needs, and competitive threats. - Business Planning & Reporting - Track advisor activity, engagement, and growth opportunities through CRM and reporting tools. - Measure advisor engagement, training participation, sales performance, and activation metrics to identify opportunities and improve future initiatives. - Collaborate with Strategic NAMs to prioritize opportunities and allocate resources effectively. - Maintain accurate records of sales activity, account engagement, and growth initiatives. Qualifications - 3–7 years of sales, business development or account management experience. - Proven ability to build relationships and influence sales outcomes. - Strong presentation, facilitation, and communication skills. - Experience managing multiple priorities and working independently. - Experience delivering sales training, educational programs, coaching, or advisor development initiatives. - Willingness and ability to travel extensively. Company Description Tauck is recognized as a world leader in deluxe escorted vacation tours; a fast growing company in a thriving industry. We offer more than 150 intriguing, all-inclusive vacations to the most popular worldwide destinations. These creative itineraries, with spectacular sightseeing and premium accommodations, are carefully choreographed to create enriching experiences and enlighten travelers interested in high quality, cultural vacations. Visit Tauck website for more information about the company.

Role Description As an AD&D Claims Senior Representative in the Accidental Death and Dismemberment department, you will partner with medical, legal and other expert resources to research, determine financial liability, and process claims for Group Life, Accidental Death and Dismemberment, Group Business Travel Accident and other specialty products. This includes making determinations regarding eligibility for benefits, providing ongoing claim administration, and communicating decisions and status updates to customers and clients. You have a direct impact on customers’ well-being and sense of security. The ability to make and effectively communicate decisions within compliance guidelines, while integrating knowledge of customer contracts, Group Operations and corporate compliance are critical for success. What You'll Do - Independently conduct claim eligibility determinations and manage ongoing claims for benefits through applying appropriate contractual provisions and following legal guidelines. - Proactively communicate with customers, beneficiaries, business partners, and employers, to gather information regarding eligibility for benefits. - Manage complex claims with minimal supervision, and recognize when assistance from Technical Specialist and/or Team Leader is needed. - Interpret and evaluate death investigation records (police, autopsy, toxicology, forensic investigative reports, foreign documents, medical records, etc.) against the applicable contract provisions including exclusions, limitations, material misrepresentations and fraud. - Independently refer claims to medical, legal and other Expert Resources when appropriate. - Demonstrate solid planning and organizational skills with the ability to address short and long term goals while prioritizing and addressing ongoing issues. - Consistently drive initiatives/efforts to successful and compliant outcomes. - Provide coaching to other employees as needed. - Complete all departmental required trainings within assigned timeframes. - Independently respond to high levels of call volume or other communications from customers and clients. Respond to all telephonic and email inquiries within customer service protocols in a clear, concise, empathetic and timely manner. - Embodies company’s commitment to high ethical and fair claim standards, corporate compliance, Policies and Procedures and best practices with employees. Qualifications - BA/BS degree or equivalent work experience with focus in Health or Science field desired. - Forensic Science education and/or background highly desired. - Strong investigative skills; ability to gather information, analyze facts, and draw conclusions; demonstrated ability to problem solve, utilize analysis, experience and judgment to make accurate decisions. - Clear and concise and timely professional communications using all mediums. - Experience in delivering exceptional customer service. - Team oriented focus with ability to perform at the highest level. - Ability to prioritize critical objectives focusing on high impact components. - Maintains professionalism and flexibility despite conflicting demands. - Executes decisiveness even when dealing with ambiguity. - Ability to learn process and product information and adapt quickly and effectively. - Integrity, objectivity and personal accountability for own decisions and honors both internal and external commitments. - Accepts challenges and demonstrates accountability for own developmental opportunities. - Must be technically savvy with the ability to toggle between multiple applications and/or computer monitors simultaneously. - Proficient in Microsoft Office applications (Word, Outlook). Competencies - Decision Quality - Customer Focus - Communicates Effectively - Action Oriented - Optimizes Work Processes - Manages Complexity Requirements - It is recommended that all qualified candidates apply to this posting as soon as possible. - Residents of Colorado are hereby notified that the deadline to apply is two weeks from the Posting Date listed above. Benefits - We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. - Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Pay Transparency - Salary range: $45,000-$60,000 - Overtime eligible: Nonexempt - Discretionary bonus eligible: Yes - Sales bonus eligible: No

Role Description The Business Development Manager (BDM), Regional Sales is responsible for driving advisor engagement, agency growth, and passenger growth within an assigned geographic territory. Working in partnership with Regional National Account Managers (NAMs), the BDM focuses on activating advisors, developing new sales opportunities, and increasing Tauck’s market share among independent agencies, emerging growth accounts, and regional travel organizations. The BDM serves as Tauck’s advisor-facing sales representative among growth accounts, helping travel advisors grow their business through education, business development support, sales coaching, and relationship management. Through targeted outreach, training programs, events, and in-market engagement, the BDM identifies and develops agencies and advisors with growth potential, converting engagement into measurable passenger growth and First Time Traveler (FTT) acquisition. Success in this role is measured by territory growth, advisor activations and contribution to regional sales objectives. Key Responsibilities - Advisor Development & Growth - Identify and develop high-potential travel agency partners and advisors within assigned regional accounts. - Increase advisor engagement, education, and selling activity across the territory. - Recruit and activate new advisors who are not currently selling Tauck. - Create advisor growth plans that drive increased passenger production and market share. - Sales & Business Development - Partner with Regional National Account Managers to execute regional growth strategies. - Generate new business opportunities within existing agency relationships. - Prospect and engage emerging agencies and advisors with strong growth potential. - Support annual passenger growth, First Time Traveler (FTT), and business objectives. - Training & Education - Deliver in-person and virtual training programs, webinars, lunch-and-learns, and agency workshops. - Promote Tauck products, selling tools, and advisor resources. - Support advisor participation in Tauck Academies, familiarization opportunities, roadshows, and educational events. - Help advisors improve product knowledge, sales effectiveness, and customer conversion. - Territory Engagement - Conduct regular agency visits and advisor meetings throughout the assigned region. - Represent Tauck at trade shows, industry events, agency conferences, and local networking opportunities. - Maintain a strong market presence and build Tauck brand awareness among advisors. - Develop and execute territory engagement plans that maximize advisor reach and impact. - Relationship Management - Build strong relationships with agency owners, managers, and frontline advisors. - Serve as a trusted business partner and resource for advisors throughout the territory. - Identify advisor needs, growth barriers, and competitive threats. - Share field insights and customer feedback with Regional NAMs and Sales Leadership. - Business Planning & Reporting - Maintain accurate activity tracking and pipeline management within CRM systems. - Monitor advisor engagement, training participation, and sales results. - Collaborate with Regional NAMs to prioritize opportunities and allocate resources effectively. - Measure return on investment for territory activities, events, and advisor programs. Qualifications - 3–7 years of sales, business development, account management, or training experience. - Proven ability to build relationships and influence behavior. - Strong presentation, communication, and facilitation skills. - Ability to manage multiple priorities in a fast-paced environment. - Willingness and ability to travel extensively throughout assigned region. Company Description Tauck is recognized as a world leader in deluxe escorted vacation tours; a fast growing company in a thriving industry. We offer more than 150 intriguing, all-inclusive vacations to the most popular worldwide destinations. These creative itineraries, with spectacular sightseeing and premium accommodations, are carefully choreographed to create enriching experiences and enlighten travelers interested in high quality, cultural vacations. Visit Tauck website for more information about the company.

• Generate new business opportunities through strategic prospecting and lead generation, consultative selling, and relationship building within all relevant markets. • Develop, manage and grow an active, robust sales pipeline by nurturing existing opportunities while identifying, qualifying, and developing and advancing new leads and prospects. • Deliver compelling virtual and trade show product demonstrations that highlight MSA's clinical workflow and IT expertise and the value of the EDITLife platform. • Manage complex, consultative sales cycles by engaging multiple stakeholders, maintaining persistent follow-up, overcoming objections, and driving opportunities to success. • Collaborate with marketing, product management, and technical teams to create responses to RFPs and RFIs, ensuring customer requirements are addressed. • Maintain demonstration environments, scripts, and supporting data to ensure accurate, consistent, high-quality product presentations. • Consistently maintain accurate opportunity, account, and forecasting information within the company's CRM to support pipeline visibility and revenue forecasting and regular reporting to the SVP, Life Sciences.