Configuration Specialist – Commercial Card Location: United States (Remote) or 4910 Tiedeman Road, Brooklyn, Ohio Work Arrangement: Hybrid (within KeyBank footprint) or 100% Remote (outside KeyBank footprint) Employment Type: Full-time Salary: $69,000 - $105,000 annually + Incentive Compensation Position Location Policy - General Location: Open to candidates within the United States. Within the KeyBank footprint highly preferred - Hybrid Requirement (if within specific cities): If the selected candidate resides within KeyBank footprint, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. - Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. JOB BRIEF (PURPOSE) Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients. Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new services to existing relationships. This pivotal stage in the client lifecycle sets the initial impression of what a relationship with KeyBank will be like, and is critical to a client’s decision to expand their KeyBank relationship with additional products and services. The Vendor Configuration Specialists serve as the main contact and project manager from KeyBank to lead clients and vendor partners through the post-sales experience to ensure clients are quickly and effectively using KeyBank’s products and services. Onboarding events can range in product and process complexity, can vary by clients’ needs, and can span from small to large corporations. Our Commercial Card Configuration Specialists support the implementation for client Distributed Card, Travel and Expense, and virtual Accounts Payables Automation solutions incorporating card payment components, requiring partnership and integration with a variety of travel platforms, accounting software, HR solutions, and vendor payment portals and solutions. ESSENTIAL JOB FUNCTIONS - Lead meetings with stakeholders (Business Development, Clients, Operations, etc.); Maintain focus on agenda topics, identify action items and outstanding issues, and clearly identify responsibility and timelines for completing required tasks - Use client facing artifacts, tools and resources to provide consistent documentation of progress status, priorities and risks for onboarding projects (i.e. project plans, email templates, client facing summaries, etc.) - Maintain accuracy of internal data and records in Salesforce and other systems for clear transparency and visibility by stakeholders and leadership, and stewardship of data for metrics and performance management - Engage subject matter experts to aid in brainstorming - Clearly and succinctly communicates in written and verbal mediums - Timely response to client, leader, and partner requests or inquiries - Build and maintain professional relationships with internal and external partners to facilitate mutual understanding and respect in completion of Onboarding Opportunities - Build knowledge about assigned solution, industry applications, and related systems that interact with assigned solutions. - Build knowledge & awareness in complementary solutions, their interaction with assigned solutions and how they support client's operational objectives - Demonstrate expertise in problem solving client solutions and configurations to meet strategic or operational needs - Contribute to development and improvement of Project Management tools, artifacts and resources - Contribute to development, problem solving and improvement of processes, procedures and knowledge resources related to your assigned solution - Demonstrate collaborative, continuous improvement mindset to reduce friction points in processes and relationships REQUIRED QUALIFICATIONS - Bachelor's Degree or relevant industry experience - Minimum of 3 years of relevant industry experience in client facing roles such as configuration, implementations, project execution, client delivery management, or similar industry role. - Banking, financial services or similar industry experience with treasury product experience required - Possess strong project management (i.e. Handles projects of moderate to high complexity, potentially leading multiple projects simultaneously) - Demonstrate solution-oriented and critical thinking skills - Skilled in written and verbal communication with demonstrated professional application. - Excellent interpersonal and client facing skills, driving an exceptional client experience - Self-directed and decisive, with a strong track record of working independently - Ability to participate effectively in a highly collaborative work team environment - Excellent organizational skills with the ability to set priorities and handle difficult situations while maintaining strong personal relationships - Detail oriented and ability to follow through - Knowledge of Microsoft Office Programs including Word, Excel, PowerPoint and Project - Proven ability to work in a fast-paced environment with a commitment and willingness to strive toward achieving company goals. PREFERRED QUALIFICATIONS - Project Management or Program Management experience - Commercial card product knowledge - Prior experience managing support and services provided by 3rd Party Vendors - Prior experience with business process automation solutions or FinTech solutions - Salesforce.com/Service Cloud/ Teams Physical Demands - General office environment: Prolonged sitting, ability to communicate face-to-face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel/Driving Requirements - May need to travel to corporate office or for industry conferences Skills - Project Management – Leading and coordinating onboarding projects effectively. - Client Relationship Building – Creating strong, trust-based client and partner connections. - Communication – Clear, professional verbal and written communication. - Problem Solving – Analytical thinking to resolve client and system issues. - Technical Proficiency – Skilled in tools like Salesforce, Excel, and onboarding platforms. - Industry Knowledge – Understanding of commercial card products and FinTech solutions. - Data Accuracy – Maintaining precise records and documentation. - Collaboration – Working cross-functionally with teams and vendors. - Adaptability – Thriving in fast-paced, dynamic environments. - Organization – Prioritizing tasks and managing time with attention to detail. This position is NOT eligible for employment visa (e.g., H-1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a full-time basis. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $69,000.00 - $105,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 07/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote

Role Description The Utility Billing Associate is responsible for the end-to-end management of utility billing, onboarding, and invoice processing for one of our clients. This role ensures utilities are properly onboarded, bills are processed accurately, autopay/e-billing is implemented, and all related systems and controls are maintained with integrity. The ideal candidate is highly detailed, process-oriented, comfortable with multiple stakeholders and systems, and thrives in a fast-paced asset management environment. Your Main Responsibilities: - Utility Invoice Processing - Receive utility invoices and ensure the utility folder is resolved to zero open items by end of day. - Enter utility invoices per property under the correct name. - Input utilities into the property management software (e.g., AppFolio) using proper GL accounts and property codes. - Maintain passwords/logins for utility accounts. - Immediately notify Accounting Supervisor & Treasury Supervisor of any invoice or billing errors. - Provide a daily End-of-Day report to Accounting Supervisor & Treasury Supervisor documenting utility bills entered. - Communicate with the Accounting & Treasury Supervisors when a new utility vendor must be created to process invoices. - Collaborate with Accounting & Treasury Supervisors to resolve any utility invoice anomalies (e.g., unusual charges, late fees). - Update the “BPO Utilities” channel each day with current status and any late fees observed during bill entry. - Assist in setting up utility accounts on autopay linked to the property’s bank account. - Assist in enrolling utility accounts to e-billing. - Assist in compiling utility data (usage, invoices, etc.) upon request. - Participate in daily bank proofing, ensuring utility items are correctly reported. - Utility Onboarding for New/Transitioning Properties - Support the onboarding of utilities for properties ensuring 100% completion prior to the transition date. - Obtain from outgoing management/ownership the list of utilities requiring transition (electric, water/sewer, gas, trash, phone/internet). - Ensure all new utility accounts are set up under the correct property name. - Ensure utility account logins are created and stored in the Utility/Vendor Account Workbook folder. - Document each onboarding step on the Onboarding Checklist with supporting documentation (email confirmation, phone confirmation, contract copies). - Store utility transition confirmations for the property being onboarded. - Escalate any onboarding barriers (missing information, deposits required, ownership paperwork missing) to the Accounting & Treasury Supervisor immediately. - Flexible and Adaptable Work - As jurisdictions, utility provider practices, lease terms, and internal processes evolve, adapt to changing workflows and procedures. - Remain responsive to new property acquisitions, portfolio growth or other changes. Qualifications - At least 2 years of experience in utility billing, invoice processing, or property-management accounting highly desirable. - Strong sense of ownership and proactive communication. - Prior experience using AppFolio or similar property management accounting software is advantageous. Requirements - Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn new systems quickly. - Experience managing passwords/logins securely using tools like Keeper Security or similar. - Familiarity with electronic billing and autopay setup processes. - Proven track record of accurate data entry, following checklists, meeting deadlines (e.g., zero open items by EOD). - Strong written and verbal communication skills; ability to coordinate with internal teams and external utility providers. - Ability to identify anomalies, escalate appropriately and follow through to resolution. - Ability to manage multiple properties/portfolios, daily tasks, reporting requirements and onboarding workflows concurrently. - Comfortable working in a dynamic environment where policies and programs may change. - Handle login credentials, financial information and vendor accounts securely and responsibly. Nice to Haves - Prior experience in a real-estate asset management company or multifamily/residential portfolio. - Experience in handling tenant billing and administrative fee processes. - Comfortable working under minimal supervision with defined workflows and checklists. - Initiative to improve processes, suggest efficiencies and maintain a clean inbox/folder system. Technical Requirements - Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port). - i5 11th Gen or higher. - Windows 11 / MacOS Catalina or higher. - Minimum of 8 GB RAM. - Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background). - Back-ups in case of power or internet provider interruptions. - Good headset and webcam (preferably noise-canceling headset). Benefits - Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. - Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. - Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. - HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization.

Role Description SeoProfy — міжнародна SEO-компанія, яка працює там, де прості рішення не працюють. Ми не “женемося” за трафіком як метрикою — ми будуємо стратегії, які впливають на бізнес: заявки, продажі та ринкову частку. Наш підхід — це поєднання аналітики, стратегії та практики. Без шаблонів, без “зробили як у всіх”. У складних нішах це єдиний спосіб отримати результат. Всередині команди це середовище з високою планкою. Тут багато задач без готових відповідей, сильне оточення і очікування, що ти будеш думати, приймати рішення і нести за них відповідальність. Сюди приходять не за “комфортною роботою”, а за ростом через практику, складними задачами і можливістю реально впливати на результат. Зараз SeoProfy в пошуках спеціаліста з пошуку та верифікації сайтів. Якщо драйвить не процес заради процесу, а результат і сенс у роботі — варто познайомитись ближче. Можливо, ця роль не найкращий метч, якщо: - Ближчий формат роботи з чіткими рамками та передбачуваними задачами; - Складно сприймати регулярний фідбек і працювати з ним; - Комфортніше працювати без високого рівня автономії; - Не дуже відгукується динамічний темп і зміни; - Не любиш рутину (а тут вона частина роботи). SeoProfy — не компанія “для всіх”. Це компанія для тих, хто хоче більше, ніж просто стабільну роботу і готовий інвестувати в це свої зусилля. Про роль коротко: що ти тут будеш робити насправді: - Пошук сайтів казино/iGaming-тематики за заданими критеріями; - Верифікація сайтів з бази даних: перевірка доступності, актуальності контенту, тематики, мови, регіону; - Перевірка базових параметрів (робочий домен, наявність редиректів, тип сайту: огляди, афілейти, оператори тощо); - Внесення та оновлення даних у базі (таблиці / CRM / внутрішня система); - Позначення невалідних, дублікатних або нерелевантних записів; - Звітність щодо виконаного обсягу. Qualifications - Уважність до деталей і посидючість — це ключове; - Впевнене користування браузером, Google Sheets/Excel; - Англійська на рівні читання (більшість сайтів англомовні). Requirements - Базове розуміння структури сайтів (домен, піддомен, редирект); - Розуміння ніші iGaming/беттінгу; - Досвід роботи з SEO-інструментами (Ahrefs, Semrush тощо). Benefits - Ринкова винагорода; - 18 робочих днів основної відпустки; - До 11 додаткових днів відпустки; - Оплачувані лікарняні; - Гнучкий графік для комфортного work-life balance; - Вихідні у державні свята; - Корпоративні свята та тімбілдинги (онлайн і офлайн); - Reward Marketplace : внутрішня система бонусів і подарунків; - Матеріальна підтримка при мобілізації + збереження робочого місця; - Участь у благодійних ініціативах і донатах. Company Description Твій розвиток з нами: - Прозора система грейдування; - Регулярні Evaluation Review; - Внутрішнє та зовнішнє навчання; - Можливість участі у власній конференції “НаЗахід”. - Медичне страхування; - Доступ до корпоративного психолога; - Освітні марафони та вебінари; - Компенсація занять спортом. Відчуваєш, що це “твоє”? Не відкладай, надсилай резюме і зустрінемось в топі!

• Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support. • Navigate multiple systems simultaneously while assisting patients. • Maintain professionalism and empathy during complex or sensitive financial discussions. • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.