• Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

• Join as a Patient Billing Specialist, supporting patients with payment processing, billing education, insurance verification, and claims-related inquiries. • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support. • Accurately process patient payments via phone in accordance with Privia financial responsibility policies. • Create, update, and maintain payment plans following established guidelines. • Ensure transaction accuracy, proper documentation, and data integrity. • Interpret and clearly explain claim notes, balances, and billing outcomes to patients. • Verify, audit, and update insurance information for completeness and accuracy. • Add or update insurance data within the EMR and resubmit pending or corrected claims. • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials. • Identify discrepancies and coordinate with internal teams to resolve billing-related issues. • Research account history to determine the root cause of billing or payment concerns. • Recommend appropriate resolutions and next steps in alignment with Privia policies. • Maintain professionalism and empathy during complex or sensitive financial discussions. • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources. • Navigate multiple systems simultaneously while assisting patients. • Adhere to all documentation, privacy, and security requirements. • Maintain schedule adherence and consistent availability during assigned hours. • Complete all required Privia and client-mandated training. • Participate in ongoing uptraining and cross-training initiatives. • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols. • Demonstrate professionalism, accountability, and patient-centered service in all interactions.

• Support patients with payment processing, billing education, insurance verification, and claims-related inquiries. • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

Role Description We are looking for a strong candidate with deep materials management knowledge and hands-on experience supporting daily purchasing activities in SAP. The role requires someone who can quickly step in to manage purchase orders, material planning support, vendor follow-up, and issue resolution while maintaining accuracy and continuity across critical Gas Materials Management activities. The Materials Management Specialist is responsible for the development, implementation, and management of companywide supply chain inventory strategies for assigned commodities, consistent with Corporate and Departmental policies and procedures. They lead all aspects of planning, monitoring, and delivery of inventory material utilized in the Supply Chain; monitor material usage, future requirements, and key supplier relationships in conjunction with Strategic Sourcing; is aware of market and industry trends/conditions, market pricing, quality and delivery requirements, and other factors in the performance of duties. The Materials Management Specialist is required to interface with Vendors (sales/project management personnel), internal clients (users), auditors, Strategic Sourcing, etc. to achieve total overall value to the Company; thus, must be able to communicate effectively and efficiently. - Develop, implement, and manage inventory strategies to support the supply chain process for assigned commodities, or area of responsibilities consistent with corporate and department policies and procedures. - Research and develop a working knowledge of the assigned commodities or areas of responsibilities, including how the commodities are manufactured, rendered, specification requirements, and how the commodities are used by the Company. - Research and analyze inventory consumption data, inventory levels, work order requirement(s) signals, outstanding delivery orders, make decisions for ordering, and place orders via contract release or standalone Purchase Orders on an as-needed basis. - Provide recommendations for supply chain process considerations, and/or improvement. - Ensure end user requirements are satisfied. - Ensure quality of sure and stable supply of materials; monitor timeliness of the deliveries/performance and identify patterns. - Assess and implement various methods of inventory (e.g., consignment or Vendor Managed/Owned Inventory) and requirements forecasting (MRP), in conjunction with Strategic Sourcing. - Provide supply planning and analysis; and conduct supplier performance and relationship management. - Responsible for accurately creating and making changes to material master records in SAP Materials Management Module in accordance with naming standards, audit, and software requirements. - Participate in user testing for system revisions and upgrades. - Work closely with warehouse personnel regarding all aspects of materials management (i.e., stocking levels; jobsite deliveries; new and obsolete material; material changes/project timelines). - Coordinate with Engineering Standards and Materials on material standardization. - Periodically review materials forecasts against actual demand (used and/or returned materials) and make recommendations or adjustments. - Communicate forecast of project material requirements and timelines to contracted suppliers. - Collaborate with Strategic Sourcing to hold suppliers accountable to contract terms. Qualifications - 5+ years direct experience in materials management, procurement, or supply chain engineering, preferably in the utility or energy sector. - Proven ability to lead daily purchasing activities and perform hands-on operations while effectively engaging with leadership for strategic alignment. - Proficiency in ERP platforms (SAP S4/HANA) with deep understanding of MRP replenishment and analytics tools like MS EXCEL. - Experience in managing cross-functional teams and collaborating effectively with departments such as logistics, engineering, operations, and supply chain. - Effective communication skills for coordinating with vendors and internal teams. - Ability to analyze data and generate reports to support decision-making using Tableau and similar. Education/Experience - Bachelor's degree in Supply Chain Management, Business Administration, Finance, Engineering, or related field. Advanced degree is preferred. - 5-7 years of experience.