Compliance Analyst
Location
United States
Posted
3 days ago
Salary
$76.8K - $90.4K / year
Seniority
Mid Level
Job Description
Compliance Analyst
Tilt (formerly Empower)
• Dig into complaints to uncover patterns and systemic issues, transforming customer pain points into actionable insights that shape Tilt’s products and services • Deliver trend analysis and clear, impactful recommendations to both frontline teams and Tilt’s leadership, driving continuous improvement across the company • Craft thoughtful and accurate responses to regulatory complaints that reflect our commitment to transparency and trust • Help maintain the UDAAP risk inventory, mapping Tilt's products and customer touchpoints to potential consumer-harm exposures and keeping risk ratings and ownership current as products evolve • Review customer support and operational processes and test AI chatbot workflows for areas presenting UDAAP risk • Conduct state-by-state regulatory research, beginning with EWA and disclosure laws, and maintain a periodic review cadence so Tilt stays ahead of a fast-moving state landscape • Provide occasional support to compliance testing and monitoring efforts, contributing subject-matter expertise on specific products or regulations as needed • Identify and implement process improvements across your compliance functions to reduce manual effort, minimize errors, and dive deep into analysis • Continuously assess and optimize compliance operations by applying automation, AI, and emerging technologies to strengthen risk management, drive efficiency, and support the company’s innovation-focused strategy
Job Requirements
- 2+ years of compliance or related experience in financial services or fintech
- Strong analytical and critical-thinking skills
- Exceptional organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to collaborate cross-functionally and build relationships across teams
- Self-starter mindset with a proactive approach to problem-solving
- Bonus: Data analysis, complaints handling, experience in preparing legal/compliance correspondence, knowledge of financial compliance marketing regulations.
Benefits
- Virtual-first teamwork: You’ll get started with a WFH office reimbursement.
- Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity.
- Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.
- Visibility is yours: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.
- Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures.
- Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines.
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