• Supervising and directing the day-to-day operations of the clinical compliance auditors and specialists. • Serving as the clinical services liaison to senior management and other company leaders and assisting in developing coordinated and efficient companywide team processes. • Assisting with coordinating orientation, training, continuing education, and ongoing performance monitoring for clinical compliance auditors and other departments as required. • Working with Leadership to promote staff members’ continued professional growth and education. • In conjunction with the Compliance Manager, UM Manager, and PHM Manager, overseeing and assisting with developing and managing the agenda and meeting minutes for the monthly utilization management data reported to the Independent Physician Association (IPA) UM Committee. • Assisting with facilitating UM and PHM Plan development and adherence. • Identifying UM and PHM Plan requirements and assisting in creating auditing guidelines to ensure clinical staff continue to meet minimum requirements, including quarterly, semiannual, and annual submission requirements set forth in the UM and PHM Plans. • Serving as a secondary reviewer to ensure adherence to the denial process and all denial compliance audit requirements, reviewing documentation, and ensuring all documentation is submitted in a timely manner. • Supporting the maintenance of confidentiality related to all computer programs, medical records, and other data. • Providing critical-thinking skills, decisive judgment, and the ability to work with minimal supervision. • Ensuring meeting minutes are completed, signed, and uploaded in accordance with UM and PHM Plan requirements. • Assisting with all internal and external audit reviews and submissions. • Completing monthly check-ins with clinical compliance auditors and specialists.

• Manage and coordinate the credentialing process for healthcare providers, ensuring the timely submission and approval of all required documentation. • Verify professional credentials, licenses, certifications, and education records accurately. • Maintain up-to-date provider credentialing files and databases. • Communicate with healthcare providers, insurance companies, and relevant regulatory bodies to resolve credentialing issues. • Track renewal deadlines and ensure all recredentialing processes are completed on time. • Support compliance efforts by preparing documentation for audits and quality assurance. • Collaborate with internal teams to facilitate smooth onboarding and credentialing of new providers.

• Lead members of the Compliance Ops team across KYB, KYC, transaction monitoring, sanctions, blockchain analytics, customer risk review, and case review workflows. • Own the day-to-day operating model for analyst reviews, escalations, QA, backlog management, and case resolution. • Build a scalable team rhythm around productivity, quality, SLAs, escalations, and continuous improvement. • Set clear expectations for review quality, evidence standards, case notes, decisioning, and escalation discipline. • Coach, manage, and develop analysts and managers as the team scales. • Work with second line Compliance, Legal, and other Compliance Ops team members to translate policy and regulatory expectations into practical operational workflows. • Help design and maintain review procedures, checklists, control processes, and operational playbooks for KYB, KYC, transaction monitoring, sanctions, wallet screening, and suspicious activity escalation. • Own the implementation and adoption of these workflows across the Compliance Ops team. • Build quality assurance processes to identify review gaps, improve consistency, and strengthen operational controls. • Partner with Compliance and Legal on edge cases, escalation criteria, remediation workflows, and review standards. • Ensure records, case notes, decisioning, and supporting evidence are complete, consistent, and audit ready. • Own the Compliance Ops perspective on tooling, workflow design, case management, transaction monitoring, blockchain analytics, customer risk review, and operational dashboards. • Partner with Product, Engineering, Data, Compliance, Legal, and vendors to improve analyst workflows and reduce unnecessary manual work.

Role Description Wir besetzen aktuell eine Rolle als Microsoft Compliance / Purview Consultant (m/w/d) bei einem stark wachsenden IT-Beratungshaus, das sich unter anderem auf innovative Microsoft Lösungen spezialisiert hat. In dieser Position setzt du Projekte bei unterschiedlichen Kunden um, berätst und führst Workshops zu Themen mit Microsoft Compliance und/oder Azure Purview Fokus durch. - Biete umfassende Fachberatung für unsere Kunden im Bereich Microsoft Compliance-Lösungen (u. a. Purview, DLP, IRM, Records Management, Advanced eDiscovery, Audit, Communication Compliance, Information Protection) - Entwickle, gestalte und implementiere robuste Compliance-Lösungen speziell für Enterprise-Architekturen. - Führe Workshops und gezielte Schulungen für Endanwender und technische Fachkräfte durch. - Leiste technische Unterstützung bei komplexen Fragestellungen und erarbeite effektive Lösungsansätze. - Erstelle präzise und detaillierte technische Dokumentationen sowie strategische Konzepte. - Gestalte aktiv die Weiterentwicklung unseres Compliance-Portfolios und der internen Expertise mit. Qualifications - Mehrjährige Berufserfahrung als Microsoft Experte mit Fokus auf Microsoft 365 Lösungen. - Fundierte Erfahrungen mit Microsoft Compliance und/oder Azure Purview Komponenten. - Praktische Kenntnisse der Microsoft O365-Dienste wie Exchange Online, SharePoint, Teams und OneDrive. - Sicheres Verständnis des Datenschutzrechts, insbesondere der EU-DSGVO. - Grundlegendes Verständnis von Entra ID (ehemals Azure AD), speziell im Bereich Identity & Governance. - Erfahrung mit weiteren Microsoft Security- und Compliance-Diensten (z. B. Microsoft Defender, eDiscovery, Insider Risk Management, Audit Logs). - Sehr gute Deutschkenntnisse (C1) und gute Englischkenntnisse (B2). - Ausgeprägte analytische und konzeptionelle Fähigkeiten sowie Kommunikationsstärke. Requirements - In dieser Rolle kannst du fully remote innerhalb Österreich arbeiten. - Solltest Du für diese Rolle umziehen oder reisen, dann werden Deine Relocation bzw. Reisekosten natürlich übernommen. Benefits - Attraktives Gehaltspaket bis zu 100.000€ plus Bonus. - Firmenfahrzeug ab dem 3. Monat, auch zur privaten Nutzung. - Möglichkeit zum Bike-Leasing für ein topmodernes Firmenrad. - Option auf eine 4-Tage-Woche für optimale Work-Life-Balance. - Sportzuschuss für Fitnessstudios, Alpenverein oder Sportvereine. - Ein flexibler Remote-Setup mit hoher individueller Freiheit und Mitarbeiterzufriedenheit (Kununu). Next Steps Wenn Du Dich hier bewirbst, dann schicken wir Dir zusätzliche Infos zum Unternehmen, zur Rolle und zum Gehalt, um Deinen Entscheidungsprozess zu unterstützen. Wenn Du weiterhin interessiert bist, laden wir Dich zu einem ersten Gespräch ein.