Role Description The Procurement & P2P Product Owner is responsible for the Coupa platform while establishing and overseeing the procurement processes within the organization and ensuring cost-effective purchase of all materials and services. The Procurement & P2P Product Owner partners closely with the operations and quality teams to ensure compliance to appropriate policies and procedures while supporting strategic decision-making. - Act as the Business Product Owner for Procure-to-Pay (Coupa), ensuring system capabilities align with business needs. - Define and manage the Coupa roadmap and backlog, prioritizing enhancements, releases, and automation initiatives. - Drive system adoption and user experience improvements, including guided buying, punchouts, and workflow optimization. - Own all Coupa training, SOPs, and user enablement programs across the organization. - Define and maintain the end-to-end P2P operating model, ensuring clear roles and alignment across Procurement, AP, and Finance. - Develop and maintain procurement policies and procedures to support scalability and consistency. - Establish and enforce PO compliance policies (e.g., “No PO / No Pay”) and procurement governance standards. - Own procurement-related controls, including Delegation of Authority (DoA), vendor onboarding controls, and PO approval integrity. - Partner with Internal Audit, Finance, and IT to design, test, and enhance P2P controls and system changes. - Assess and mitigate supplier, system, and process risks to ensure compliance with SOX and regulatory requirements. - Own the supplier lifecycle, including onboarding standards, enablement, and ongoing governance. - Establish supplier governance framework, including segmentation, performance tracking, and preferred vendor strategy. - Lead sourcing activities and negotiate pricing, terms, and contracts with suppliers. - Track and report key procurement and P2P metrics to improve efficiency, cost, and compliance. - Perform cost analysis, benchmarking, and scenario modeling to support strategic decision-making. - Identify and drive process improvement initiatives, focusing on automation, scalability, and user experience. - Collaborate cross-functionally to resolve issues and continuously improve end-to-end P2P performance. Qualifications - Bachelor’s degree in supply chain management, logistics, or finance. - 5+ years’ experience leading a procurement process. - Talent in negotiation and networking. - Experience with PowerBI. - Advanced Excel skills (pivot tables, large datasets, data analysis, etc.). - Ability to manage data entry and minimize errors or duplicates. - Strong communication, collaboration, and problem-solving skills. Benefits - Competitive base salary and incentive compensation. - Health and welfare benefits, including a gym reimbursement program. - 401(k) savings plan match. - Employee Stock Purchase Plan. - Pre-tax commuter benefits. - Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation. - And more! Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

• Build and execute targeted sourcing strategies for GTM and Ops roles • Identify and engage passive candidates in order to impact top of funnel and candidate pipeline • Partner closely with recruiters and hiring managers to understand role requirements, ideal candidate profiles, and what makes each role compelling • Maintain a strong and organised pipeline in our ATS, ensuring accurate tracking and timely communication with candidates • Contribute to employer branding efforts — helping TailorMed show up in the right communities and in front of the right talent • Continuously refine sourcing approaches based on data — tracking outreach rates, response rates, and pipeline conversion • Stay close to the talent market — understanding where great people are, what they care about, and how to reach them

• Review incoming customer orders in Shopify and verify frame and prescription order details. • Place frame orders through vendor portals accurately and promptly. • Enter customer information and order details into vendor systems as required. • Ensure all orders comply with vendor-specific purchasing requirements and procedures. • Learn and eventually manage prescription lens ordering processes and vendor requirements. • Coordinate frame and lens procurement to ensure orders progress efficiently through production. • Communicate directly with frame and lens vendors regarding product availability, lead times, and order status. • Monitor vendor inventory and identify potential fulfillment issues before they impact customer orders. • Follow up on back orders and delayed shipments to ensure timely fulfillment. • Build strong working relationships with vendors to improve communication and resolution times. • Manage situations where ordered frames or lenses are unavailable, discontinued, or back ordered. • Research alternative solutions and coordinate internally on replacement options when necessary. • Maintain accurate records of vendor information, order history, and purchasing activity. • Coordinate with the RX customer service team regarding order updates and fulfillment timelines. • Cross-train in RX customer service processes to provide operational flexibility and support during periods of high demand. • Assist with additional operations and fulfillment tasks as needed.

• Review incoming customer orders in Shopify and verify frame and prescription order details. • Place frame orders through vendor portals accurately and promptly. • Enter customer information and order details into vendor systems as required. • Ensure all orders comply with vendor-specific purchasing requirements and procedures. • Learn and eventually manage prescription lens ordering processes and vendor requirements. • Coordinate frame and lens procurement to ensure orders progress efficiently through production. • Communicate directly with frame and lens vendors regarding product availability, lead times, and order status. • Monitor vendor inventory and identify potential fulfillment issues before they impact customer orders. • Follow up on back orders and delayed shipments to ensure timely fulfillment. • Build strong working relationships with vendors to improve communication and resolution times. • Manage situations where ordered frames or lenses are unavailable, discontinued, or back ordered. • Research alternative solutions and coordinate internally on replacement options when necessary. • Understand and manage vendor purchasing rules, including minimum order quantities and bulk purchasing requirements. • Maintain accurate records of vendor information, order history, and purchasing activity. • Coordinate with the RX customer service team regarding order updates and fulfillment timelines. • Cross-train in RX customer service processes to provide operational flexibility and support during periods of high demand. • Assist with additional operations and fulfillment tasks as needed.