Role Description The Senior Coordinator provides high-level professional and administrative support to Product Development, delivering organized, timely, efficient, and accurate logistical coordination to strengthen execution across each Lead Product Developer’s work, while providing execution-level support within each vertical build pod. The Senior Coordinator partners closely with team members to foster positive, collaborative working relationships within and across the division while serving as an internal resource, supporting a range of product development activities, including: - Scheduling - Documenting - Communicating product development updates - Following up with applicable internal stakeholders on outstanding items Principal Activities - Support product schedule tracking within assigned verticals by maintaining detailed timelines, aligning dependencies, and surfacing risks, changes, and decisions to the product development team on a regular and timely basis. - Maintain detailed product documentation and artifact organization, including requirements, meeting notes, approvals, and supporting files, ensuring appropriate version control and easy access for cross-functional stakeholders. - Coordinate vendor and cross-divisional communication by scheduling touchpoints, distributing agendas and recaps, and ensuring timely follow-up on open items, questions, and required approvals. - Track deliverables and readiness milestones across workstreams, confirming owners and due dates, monitoring status, and escalating blockers to keep development and launch plans on track. - Support build-to-launch execution activities, including coordination of reviews, readiness checklists, and handoffs to enablement/operations teams, to ensure launch materials and internal processes are prepared and aligned. - Foster effective working relationships with colleagues through clear communication and collaboration. - Collaborate with senior staff and cross-functional teams to ensure aligned and efficient operations. - Perform duties and fulfill responsibilities that may, from time to time, include related or unrelated tasks. Qualifications - Bachelor’s degree and three (3) years of related project, product (or related) coordination experience in educational or professional environment required; or a combination of education and related experience. - Experience with scheduling communication tools and software preferred. Requirements - Excellent verbal and written communication skills across a wide variety of audiences. - Ability to organize, manage, and implement multiple tasks simultaneously. - Perform with high levels of integrity, initiative, and tenacity. - Ability to work independently, and take professional initiative. - Ability to create and maintain cooperative working relationships with others. - Ability to work and communicate effectively using Microsoft Word, Outlook, Excel, and PowerPoint and other software and web-based applications. Anticipated Travel (%) - Limited travel (0-10%) - Travel to All Staff Company Meeting required. Benefits - Generous paid time off and holiday breaks. - Comprehensive insurance plans. - 12.5% retirement savings contribution which is immediately vested, all effective on your date of hire. Company Description At Cognia, we recognize the critical role played by our teams in carrying out the organization’s important educational mission. This represents a strong commitment by the organization to attract and retain the highest quality workforce – to ensure our continued ability to effectively serve our mission for years to come.

Role Description We are looking for an Order Management Specialist to join our team and support efficiency and accuracy in our order-to-cash process. This role is critical in ensuring our sales orders are entered correctly into our ERP system, our data reflects signed agreements, and that internal teams are aligned when issues arise. You will work closely with our Revenue Operations (RevOps) team and act as a key link between Sales and Operations. If you’re detail-oriented, systems-savvy, and passionate about getting things right, we’d love to hear from you. Key Responsibilities: - Accurately enter and maintain sales orders in NetSuite, ensuring full alignment with data from Salesforce and the terms outlined in signed contracts. - Review and validate order details—including pricing, contract terms, product configurations, and billing schedules—before and after entry. - Partner closely with the Revenue Operations (RevOps) team to support smooth order execution and data integrity across systems. - Identify and communicate breakdowns in the order process, proactively looping in Sales and RevOps to resolve discrepancies. - Conduct regular reconciliations between Salesforce and NetSuite to ensure system data is consistent and up to date. - Support invoicing and fulfillment activities, flagging issues that could impact billing accuracy or customer satisfaction. - Assist with process documentation and contribute to continuous improvement efforts under the guidance of the Senior Order Management Analyst. - Respond to internal queries related to order status, contract details, and system data in a timely and professional manner. Qualifications - 2–4 years of experience in order management, sales operations, revenue operations, or a similar function. - Hands-on experience with NetSuite and/or Salesforce; comfort navigating and cross-referencing data between both platforms is strongly preferred. - Solid understanding of order-to-cash workflows, including order entry, contract review, invoicing, and fulfillment. - Strong attention to detail with a track record of catching and resolving data discrepancies. - Good communication skills and the ability to work collaboratively with cross-functional teams across time zones. - Ability to manage multiple priorities and work accurately under time pressure in a fast-paced environment. - Comfortable escalating issues clearly and professionally to senior team members and stakeholders. - Experience working in a SaaS or media/advertising technology environment is a plus. Working Arrangements This is a remote role based in India. Given the cross-functional nature of the position, some overlap with US Eastern or Central time zones may be required for collaboration with Sales, RevOps, and Finance teams. Company Description At MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative. We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status. We are also committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at careers@mediaradar.com. We’re excited to meet people who share our values and want to build the future with us.

• Analyse current business processes and workflows to identify inefficiencies, bottlenecks, and opportunities for automation. • Collaborate with stakeholders to understand operational challenges and recommend automation solutions. • Document existing and future-state workflows. • Design, develop, and implement scalable workflow automation solutions using automation platforms, APIs, scripts, and AI-powered tools. • Build automated workflows that improve productivity and reduce manual intervention. • Configure automations to support business operations across multiple departments. • Develop and maintain API integrations between business systems and third-party applications. • Connect software platforms and databases to enable seamless data flow. • Configure webhooks and integration logic to ensure reliable communication between systems. • Troubleshoot and resolve integration issues. • Monitor automation workflows to ensure optimal performance. • Investigate and resolve automation failures, bugs, and system errors. • Perform regular maintenance, testing, and updates to existing automations. • Continuously optimise workflows to improve efficiency and scalability. • Create and maintain technical documentation for workflows, integrations, and automation processes. • Train users on newly implemented automations where required. • Provide ongoing support and recommendations for continuous process improvement.

• Listen to Cantonese-English audio clips and transcribe them accurately • Segment audio into natural speech units • Identify and label speakers when multiple voices are present • Add simple annotations (e.g. gender, age group, emotion) • Review and validate transcription quality through Quality Control (QC) tasks, if assigned • Follow project guidelines to maintain high-quality outputs • Communicate actively with the Project Manager for clarifications • Complete assigned tasks within the project timeline