Assistant, Case Management
Location
Texas
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Assistant, Case Management
Gainwell Technologies
• Ensure all processes meet HIPAA and government security requirements regarding the sharing and storage of Personal Health Information (PHI) • Utilize strong analytical and case management skills to oversee 700–1,000 subrogation cases simultaneously • Communicate professionally—primarily via inbound and outbound calls—with attorneys, insurance adjusters, medical providers, court staff, recipients, family members, and clients • Prepare and manage required correspondence, liens, claims, and related documentation throughout the recovery process • Meet departmental goals for customer service, settlements, and case handling standards • Perform both basic and advanced document and legal reviews to determine case status, ensure accuracy, and support workflow progression • Verify beneficiary eligibility and maintain accurate documentation • Confirm and validate third-party liability, probate, and asset research findings • Compile and analyze information from multiple sources to determine case status and recovery potential • Process and resolve claim or lien disputes; collaborate with attorneys and relevant stakeholders as needed • Conduct periodic follow-ups on case status, payments, and settlement updates • Negotiate and finalize claim or lien settlement amounts according to established contract guidelines • Execute and file notarized documents with applicable county offices • Prioritize case events, payment issues, and revenue-impacting deadlines to ensure timely resolution • Maintain accuracy, timeliness, and productivity standards for file management and phone metrics
Job Requirements
- 2+ years of relevant professional experience in subrogation, claims, or case management
- Proficiency in Microsoft Word and Excel; basic knowledge of Microsoft Access is preferred
- Experience in a legal or insurance office setting (paralegal, legal assistant, casualty, or health insurance experience preferred)
- Familiarity with Medicaid and/or Medicare programs is preferred
Benefits
- Career growth and advancement opportunities are encouraged and supported
- A company-provided computer is supplied for work use
Related Guides
Related Categories
Related Job Pages
More Assistant Jobs
• Support people recovering from illness, injury or hospital admission • Encourage and motivate clients to complete everyday tasks independently • Assist with walking, transfers and exercises prescribed by healthcare professionals • Support people in preparing their own meals and drinks where possible • Prompt and encourage safe medication routines • Help clients relearn household tasks such as cleaning, laundry and maintaining their home • Build confidence in accessing local services, activities and social opportunities • Observe improvements, identify setbacks and report changes appropriately • Document progress towards individual goals and celebrate milestones along the way
Assistant Faculty, Computer Information Systems
Strategic Education, Inc. - SEIStrategic Education, Inc. - SEI offers a suite of innovative programs and services to help working adults achieve economic mobility through education. The publi
• Support online undergraduate Computer Information Systems classes • Interact with students in online classrooms • Analyze student activity within discussions and assessments • Assist in managing student communications • Assist with grading and provide feedback • Monitor student engagement levels • Develop supplemental support documents, videos, job aids • Provide tutoring and live sessions as needed
Assistant Faculty, Computer Information Systems
Strayer UniversityFor 130 years, Strayer University has paved the way for the future of education.
• Support instructional faculty by interacting with students in online classrooms • Analyze student activity within discussions and assessments • Manage student communications and escalate unique issues to the lead instructor • Assist with grading and providing feedback • Monitor students’ engagement levels and provide recommendations • Provide tutoring, live sessions, or other student support as directed • Assist the lead instructor with developing supplemental support documents
Conveyancing Assistant – Queensland Conveyancing
Pear Tree.Hire smarter, hire globally — scale your business while saving up to 80% on local costs. www.pear-tree.com
• Assist with residential and commercial conveyancing matters from file opening through settlement. • Prepare legal correspondence, transfer documents, settlement documentation, and related paperwork. • Open and maintain electronic files and ensure accurate record keeping. • Monitor key dates, settlement timelines, and contractual milestones. • Maintain organised and up-to-date file notes. • Prepare settlement statements and supporting documentation. • Create and manage PEXA workspaces. • Coordinate settlements with solicitors, lenders, mortgage brokers, real estate agents, and government authorities. • Review settlement figures and documentation prior to settlement. • Complete post-settlement administration, lodgements, and client correspondence. • Serve as a key contact for clients throughout the conveyancing process. • Provide timely progress updates and respond professionally to enquiries. • Liaise with lenders, brokers, solicitors, and real estate agents to facilitate smooth transactions. • Follow up outstanding searches, finance requirements, and settlement conditions. • Ensure compliance with Queensland conveyancing legislation and internal procedures. • Complete AML/CTF and client identity verification requirements. • Assist in maintaining compliance with industry standards and firm policies. • Identify potential issues that may impact settlement and escalate where appropriate. • Opening new conveyancing files • Monitoring settlement timelines and important dates • Preparing transfer and settlement documents • Managing PEXA workspaces • Preparing settlement statements • Coordinating with lenders regarding finance and discharge authorities • Liaising with clients, brokers, solicitors, and real estate agents • Following up searches, requisitions, and outstanding documentation • Completing AML and identity verification requirements • Maintaining accurate electronic file records • Responding to client emails and telephone enquiries • Completing post-settlement administration




