• Surpass short, mid, and long-term goals, objectives, and quotas. • Establish and maintain strong connections with our top enterprise customers will be a priority, as well as encouraging positive relationships with our key ICT partners. • Establish a skilled and motivated team of Account Executives, SE's, Channel Managers, and other functional leadership roles, recognized for their proactive approach and dedication to excellence. • Develop and maintain a positive and collaborative relationship with the functional leadership team to drive stellar growth for the business • Recruit and cultivate an active and robust partner ecosystem to drive growth • Strengthen our OEM relationships with industry leaders such as HPE, Cisco, Lenovo, and IBM • Work closely with corporate leaders to ensure requirements are met in a timely manner, enabling us to achieve big wins and adhere to global standard processes

• Build and maintain strong customer relationships in partnership with the field sales team • Provide proactive back-office support to the Sales and FAE teams for specific assigned accounts • Work directly with end customers on orders, IP/Tools licensing, and design related inquiries • Manage escalation or exception requests on customer orders placed through distributors • Prepare sales reports, pipeline updates, and account summaries for internal stakeholders

• Travel to customers' homes to conduct consultations, evaluate their needs, and recommend personalized solutions. • Present product options clearly, address questions, and guide customers toward informed decisions. • Drive sales by managing appointments, following up on leads, and meeting targets. • Build lasting relationships with clients through exceptional service and clear communication. • Collaborate with contractors and installers to ensure accurate quotes and seamless project execution.

• Deliver SMART customer service and adhere to Lowe’s service standards at all times • Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services • Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance • Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques • Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations • Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods • Maintain strong relationships through active engagement with stores, associates, and regional partners • Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions • Provide detailed updates to the Services Territory Sales Manager during regular check-ins • Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes • Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups • Prepare for appointments through effective coordination of product samples, materials, and customer information • Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit • Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files • Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards • Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution • Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations • Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.