• Lead multiple concurrent enterprise initiatives spanning operations, process optimization, tooling adoption, analytics enablement, training, and organizational change. • Own initiatives end-to-end — from intake and discovery through execution, stabilization, and transition to steady-state ownership. • Translate high-level strategic objectives into detailed execution plans with defined scope, milestones, dependencies, risks, and measurable success criteria. • Establish and maintain disciplined governance frameworks, including project plans, Plan–Do–Check–Act cadences, RAID logs, decision registers, and escalation paths. • Develop executive-ready documentation outlining initiative structure, timelines, accountability models, and issue-resolution processes. • Serve as the primary coordination point across business leaders, operations teams, IT partners, and external vendors. • Facilitate structured workshops and stakeholder sessions to drive alignment and informed decision-making. • Deliver concise, outcome-driven updates to senior leadership, clearly articulating progress, impact, and risk posture. • Step into partially defined or mid-flight initiatives and rapidly create clarity, momentum, and accountability. • Identify delivery risks early and implement mitigation strategies proactively. • Collaborate with platform owners across systems such as ClickUp, Salesforce, ServiceNow, Oracle P6, and Procore without assuming direct system ownership.

• Provide consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity • Perform Epic-related consulting and administrative computer services for Nordic clients • Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems • Mentor client project teams as necessary in project and system build strategy • Track and document risks and issues • Analyze and document workflows • Work closely with project leadership, including documentation and facilitation • Work directly with Epic end users • Monitor workflows, provide documentation, and optimization suggestions • Lead meetings regarding project status and on-going work-product coordination

• Lead all aspects of accreditation-related project work for self-insured federal health plans • Complete semi-annual and annual self-assessments to demonstrate compliance to clients • Lead client meetings related to accreditation and compliance • Report on progress toward compliance requirements • Support additional projects that advance business objectives • Lead the development and execution of project plans • Monitor project progress and quality • Collaborate with internal teams, external vendors, and clients • Prepare and present clear project updates • Partner with business leaders and external partners to provide functional guidance

• Coordinate a complex, fiber migration program involving Meet Me Vaults and carrier interconnects • Maintain end-to-end visibility across all project phases, including design, build, cutover, and post-migration stabilization • Align and track dependencies across XFN teams (Network, OSP, Facilities, Data Center Operations, Security, Carriers, Vendors, etc.) • Serve as the central internal point of coordination, escalation, and program reporting • Track milestones, risks, and cross-team impacts; proactively drive issue resolution and change management • Lead program documentation, status reporting, and clear, concise executive updates • Ensure workstreams remain aligned in live, production environments with minimal tolerance for disruption