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Founded in May 1991, Myriad Genetics provides several types of predictive medicine products and molecular diagnostic tests that assist in determining if a patie
Reimbursement Specialist, Patient Accounts – Call Center Experience Preferred
Location
Utah
Posted
127 days ago
Salary
$42.5K - $48.9K / year
Seniority
Junior
Job Description
Reimbursement Specialist, Patient Accounts – Call Center Experience Preferred
Myriad Genetics
• Primary job function is taking inbound calls from patients to resolve billing related inquiries. • Works aged patient accounts, researches and reconciles credit balance accounts and processes adjustments as needed. • Interacts with patients, clinicians, insurers, Reimbursement Supervisor and Billing management to ensure timely processing of workload. • Reviews patient’s insurance coverage for genetic testing. • Document activities appropriately in process notes. • Participates in the Quality Assurance plan. • Complies with applicable CLIA and HIPAA regulations.
Job Requirements
- High School Diploma or GED required
- 1-year customer service/call center experience preferred
- 1-year of experience working in medical billing, health insurance or collections with demonstrated results preferred.
- Insurance billing experience is preferred.
- Bilingual English/Spanish preferred.
- Good problem solving and decision-making skills.
- Excellent customer service and phone skills.
- Excellent time management, organizational, communication, multitasking and teamwork skills.
- Working knowledge of ICD-10, CPT and HCPCS coding (preferred but not required).
- Ability to successfully navigate between multiple systems throughout the course of the work-day. This includes but is not limited to billing software, written Standard Operating Procedures and payment portals
Benefits
- N/A
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