• Assist in developing communication initiatives related to topics such as company values, employee recognition, and commemorative dates; • Support the creation and review of communication materials, such as texts, presentations, images and videos, and campaigns; • Monitor the campaign schedule for the area, carrying out internal communication activities and routines; • Participate in defining and tracking the area's performance indicators.

Role Description BJC is hiring for a EHR Principal Trainer. This is a remote position. We are looking for applicants with a teaching background or previous epic training experience. Under general direction, creates and validates training programs that support and promote the provision of a superior patient experience for patients and their families. Develops specific requirements and content for training and education of the Epic EMR system for all assigned modules. Will facilitate and work closely with Credentialed Trainers on virtual classroom presentation or training programs. Epic or applicable certification(s) will be required within 6 months of hire. - Specifies solutions for use in learning and development programs in the Epic EMR workplace. - Commissions the development of Epic learning materials and defines Epic learning outcomes. - Leads learning programs, recommends and specifies learning interventions for design, development and deployment according to agreed learning outcomes for the Epic EMR. - Contributes to the development and maintenance of a catalogue of learning and development of Epic resources. - Uses data from BJC learning management system and various Microsoft tools to analyze and evaluate the effectiveness of Epic learning/educational activities. - Books and organizes various Epic learning meetings. - Leads the specification and development of Epic curricula and assessment in an educational context. - Directs the definition, implementation, and monitoring of Epic curricula to satisfy relevant statutory and professional benchmarks and frameworks. - Ensures that relevant current Epic research is represented in the curricula. - Provides advice and guidance on the selecting, adopting and adapting assessment methods, tools and techniques for virtual training setting. - Plans assessments based on the context of the assessment and how assessment results will be used in a virtual training setting. - Manages execution of assessments to ensure they deliver the required outcomes with acceptable quality. - Manages reviews of the benefits and value of assessment methods and tools. - Identifies and recommends improvements to assessment methods and tools. - Manages the delivery of Epic learning to ensure learning objectives are met. - Leads the design and selection of appropriate Epic environments to support and enhance the learning experience. - Customizes Epic learning activities incorporating relevant scenarios and case studies. - Delivers Epic learning activities to specialist audiences requiring the application of advanced technical and professional principles to unpredictable situations. - Advises others in learning delivery techniques and options. - Evaluates and monitors the performance of Epic learning delivery activities. - May be part of an after-hours on-call rotation. Qualifications - Bachelor's Degree - Master's Degree (Preferred) Requirements - Experience: <2 years - Supervisor Experience: No Experience - Experience: 2-5 years (Preferred) - Licenses & Certifications: Applicable Epic Certification Benefits - Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date - Disability insurance paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays and personal time - Adoption assistance

Role Description The Associate Consultant, HR Technology, supports and leads client engagements from discovery through delivery, ensuring alignment with strategic objectives. This role focuses on managing engagement milestones, facilitating workshops, and translating client needs into actionable deliverables. The Associate Consultant also contributes to internal training, strategic planning, and practice growth while maintaining high standards of quality and compliance. - Lead client engagements from discovery through delivery, ensuring alignment with strategic goals. - Translate client needs into actionable consulting deliverables and track progress against milestones. - Lead client workshops and internal planning sessions with structured facilitation. - Act decisively on client concerns and escalate when needed to protect engagement success. - Manage engagement milestones and ensure timely delivery of consulting outputs. - Ensure real-time visibility into engagement status through accurate system updates. - Communicate engagement health and strategic risks to leadership. - Ensure all client-facing and internal documentation meets quality and compliance standards. - Lead internal training sessions and mentor consultants on emerging trends and technologies. - Lead internal alignment sessions and contribute to strategic planning. - Lead market research and provider evaluations to inform client recommendations. - Set strategic direction for engagement teams and ensure stakeholder alignment. - Ensure project data is accurately maintained across internal systems (Salesforce, SharePoint). - Provide strategic input on resource planning, including hours reporting and team allocation. Qualifications - Proven track record of managing strategic client engagements and leading cross-functional teams. - Strong communication, facilitation, and stakeholder management skills. - Ability to manage multiple priorities and deliver high-quality outputs. - Familiarity with HR technology platforms and industry trends. Requirements - Bachelor’s degree in Business Administration, Human Resources, Information Technology, or related field. - At least 3 years of HR Tech or Brokerage experience. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

• Research, develop, and implement HR policies aligned with South African employment legislation (LRA, BCEA, EEA, POPIA) and CCC's global business strategy. • Manage and continuously improve HR systems, strategies, and procedures across the South African entity. • Manage the employment lifecycle in South Africa, from issuing offers through exit. • Maintain and update the South Africa Employee Policy Guide to reflect legislative changes and business needs. • Analyze employee trends and provide leadership with data-driven recommendations to improve the employee experience. • Manage employee relations matters, including grievances, performance concerns, disciplinary processes, and terminations, in line with the LRA and CCC policy. • Prepare documentation for and coordinate CCMA proceedings, conciliations, and arbitrations where required. • Oversee disciplinary hearings and investigations, ensuring procedural fairness and legal compliance throughout. • Serve as the primary advisor to managers on corrective action, performance management, and fair labour practices. • Develop, implement, and maintain a compliant Employment Equity Plan aligned with the Employment Equity Amendment Act (effective January 2025) and applicable sector-specific numerical targets. • Prepare and submit annual EEA2 and EEA4 reports to the Department of Employment and Labour. • Coordinate the Workplace Skills Plan (WSP) and Annual Training Report (ATR) submissions to the relevant SETA. • Manage Skills Development Levy (SDL) obligations and liaise with SETA for levy grant recovery. • Drive BBBEE-related HR data collection, recordkeeping, and reporting to support the company's transformation objectives. • Ensure all employee data processing activities comply with the Protection of Personal Information Act (POPIA). • Maintain POPIA-compliant employee records, including consent documentation, data retention schedules, and secure destruction protocols. • Serve as a point of escalation for employee data privacy queries and concerns. • Design and execute South African-specific employee engagement programs in partnership with the local South African leader, including budget management. • Coordinate SA Town Halls, US leadership visits, and Forum operations, including content creation and logistics support. • Manage the South African market page on CC Connect and maintain South African-specific communications. • Serve as the general point of contact for South African staff communications and local queries. • Champion and continuously improve the South African onboarding program, ensuring new hires have clarity on their role, CrossCountry culture, and local practices. • Coordinate local access provisioning and logistics for new employees (e.g., Workshop17 setup, equipment).