Role Description We are seeking a highly detail-oriented, proactive, and experienced Bilingual Referral Coordinator to support our growing orthopedic practice. In this role, you will be the critical link ensuring patients transition smoothly from their initial referral through to physical therapy, advanced imaging, or orthopedic surgical procedures. The ideal candidate possesses a deep administrative understanding of the insurance referral and prior authorization process, is fully bilingual in English and Spanish, and has hands-on experience in a U.S.-based medical office. Prior experience navigating the ModMed EMR platform will give you a significant advantage in this role. - Referral Processing & Tracking - Care Coordination: Process and track both incoming and outgoing referrals for orthopedic consultations, advanced imaging (MRIs, CT scans), physical therapy, and surgical procedures. - Seamless Transitions: Coordinate directly with ordering providers, specialists, and ancillary clinical facilities to ensure medical records and referral packages are successfully received. - Proactive Follow-ups: Systematically follow up on pending referrals and outstanding authorizations to prevent any clinical delays in patient care. - Insurance Verification & Prior Authorization - Coverage & Eligibility: Verify patient insurance benefits and successfully obtain prior authorizations for referred orthopedic services. - Financial Integrity: Collaborate closely with our billing team to ensure all secured authorization numbers are captured and correctly documented prior to the patient's scheduled service. - Data Accuracy: Utilize working knowledge of CPT and ICD-10 codes to submit accurate clinical authorization requests to insurance portals. - Bilingual Patient & Provider Communication - Call Management: Confidently handle a high volume of inbound and outbound phone calls from patients, medical providers, and insurance carriers. - Linguistic Support: Communicate complex referral status updates and clinical requirements to patients in both fluent English and fluent Spanish. - Patient Advocacy: Provide empathetic, clear, and professional customer service during every call to ease patient anxiety regarding their care timelines. Qualifications - Proven Experience: Minimum 2+ years of referral coordination or medical administrative experience within a U.S.-based practice. - Bilingual Fluency: Read, write, and speak fluently in both English and Spanish. - Insurance Savvy: Practical, working knowledge of insurance authorization workflows, medical portals, and the fundamental differences between major payer networks. - Clinical Coding Knowledge: Familiarity with orthopedic-specific CPT and ICD-10 diagnostic codes. - Communication & Tech Skills: Excellent written and verbal communication skills across both languages, with a highly organized approach to managing high-volume data streams. Preferred Requirements - Direct, hands-on software experience utilizing the ModMed (EMA) platform. - Prior experience working specifically in Orthopedics, Spine, Sports Medicine, Pain Management, or a related musculoskeletal surgical specialty. - Experience coordinating complex imaging authorizations (such as orthopedic MRIs or CT scans).

Spanish Bilingual Registered Dietitian – Clinical Trials Telehealth Location Remote (United States) Patients served must be located in states where you hold an active dietitian license. Employment Type Per Diem Work Arrangement 100% Remote (Telehealth) About the Opportunity Are you a Registered Dietitian seeking a flexible and meaningful role in clinical research? IQVIA, a global leader in advancing healthcare and clinical research, is seeking experienced Registered Dietitians to support patients participating in clinical trials. This remote role focuses on delivering high‑quality nutrition assessments and counseling, particularly for individuals living with rare and complex conditions. This position is ideal for clinicians who want to leverage their expertise in a telehealth environment, contribute to innovative research, and earn supplemental income while maintaining flexibility. Key Responsibilities As a Remote Registered Dietitian, you will: - Conduct nutritional assessments via telehealth and develop individualized dietetic care plans for patients with varying disease classifications - Provide ongoing dietary counseling and education to patients and their families - Deliver nutrition services only to patients in states where you are licensed to practice - Support patients enrolled in clinical research studies by monitoring nutritional progress and adherence - Maintain accurate, timely, and confidential clinical documentation - Participate in virtual team meetings, training sessions, and study‑related activities Qualifications - Credentialed Registered Dietitian (CDR) with current national registration - Active, unrestricted state licensure (except CA, MI, NJ, AZ, VA, and CO) - Minimum 1 year of experience providing nutrition planning and patient coaching - Minimum 1 year of experience delivering care remotely via telehealth - Strong communication and interpersonal skills - Experience working with patients with obesity, with or without diabetes (preferred) - Experience managing patients on GLP‑1 therapies (preferred) - Spanish‑English bilingual proficiency is reuired. Why Join IQVIA? - Flexible per diem schedule that fits your lifestyle - Opportunity to gain exposure to clinical trials and research‑focused care - Competitive supplemental income - Be part of a global organization advancing innovation and patient outcomes Additional Information - This position is not eligible for visa sponsorship. Ready to make a meaningful impact from anywhere? Apply today and help support patients while contributing to the future of healthcare research. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Role Description Provides in office patient outreach, care coordination, documentation and EPIC management. Schedules follow-up appointments, reviews discharge instructions with the patient and being the main point of contact for any post-procedure follow-up questions. Residents from the following states would be considered: - Alabama - Delaware - Florida - Georgia - Pennsylvania - Tennessee - Texas - Maryland Essential Functions - Conducts patient outreach calls for various programs: Chronic Care Management (CCM), Principal Care Management (PCM), and Remote Patient Monitoring (RPM). - Coordinates and schedules patient follow-up appointments, reviews discharge instructions with the patient. - Documents patient interactions and care activities in EPIC. - Reviews and updates patient medications, labs and patient information. - Assists with Remote Patient Monitoring (RPM) to include patient support and documentation. - Monitors provider in-baskets and assists with patient communication. Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs. Qualifications - High school diploma or general education degree (GED) required. - Graduation from an accredited training program (school) or 5 plus years of supervised work experience in a medical setting. Exemptions will be vetted by Human Resources Director and Department Director. - Medical Assistant certification (such as NAHP, NCCT, AAMA, NHA, AMT, etc.) is required. - Prior outpatient clinic or physician practice experience is required. - EPIC experience is required. - Experience with CCM, PCM, or Remote Patient Monitoring (RPM) preferred but not required. - Working knowledge of software used by department. - Knowledge of general customer service practices. - Ability to deal effectively and diplomatically with team members and public. - Ability to work in a team environment. Must be self-motivated and self-starter. - Attention to details. - Self-starter and ability to work independently in a dynamic and rapid changing environment. Benefits - The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. - University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. - More information can be found here: Employee Benefits

• Interact with Plan Members and their chosen dental and paramedical healthcare providers via phone, email, and online chat • Create engaging and efficient customer experiences • Discuss the details of benefits plan coverage and the status of claim submissions