Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. You should apply if: - You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. - You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. - You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. - You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. Click here to learn about what we value at Samsara. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. In this role, you will focus on building excellence and scaling our impact through the following: Build a High-Performance Culture - Inclusive Talent Strategy: Hire, develop and lead an inclusive, engaged, and high performing team - Performance Excellence: Establish a coaching rhythm and clear performance benchmarks to ensure the team consistently meets or exceeds targets. - Career Architecture: Actively engage in professional growth through tailored development plans and mentorship, ensuring a robust internal pipeline for career progression. Engineer Scalable Processes - Intelligence Scalability: Develop and deploy AI-assisted workflows, such as automated technical health checks and AI-summarized account reviews to make it easier for the team to manage complex enterprise accounts. - Cross-Functional Influence: Partner closely with Sales, Product, and Customer Success to bridge the gap between customer feedback and product evolution, driving continuous service improvements. - Strategic Roadmap: Contribute to the long-term strategic planning required to scale a TAM team in a hyper-growth environment. Drive Data-Led Change - Analytical Leadership: Apply a rigorous, data-driven approach to identify organizational risks, dependencies, and hidden opportunities for efficiency. - Platform Advocacy: Translate technical and business insights into actionable data to enhance the Samsara platform experience for our largest enterprise customers. - Escalation Management: Serve as the primary point of contact for high-priority technical escalations, using deep product knowledge and analytical problem-solving to ensure swift, permanent resolutions. Minimum requirements for the role: - People Management: Minimum of 3 years in a people manager role with a proven track record of leading globally distributed technical account managers through periods of significant change. - Enterprise Impact: Demonstrated success in achieving technical account management goals and maintaining high retention for enterprise-level customers in a fast-paced environment. - Change Advocacy & Influence: Exceptional skills in influencing all organizational levels, with the ability to translate complex technical data into clear business cases for executive stakeholders. - Foundational Education: Bachelor's degree in a technical or business field, or equivalent practical work experience An ideal candidate also has: - Technical Depth: Demonstrated expertise in IoT, APIs, SQL, and scripting languages, allowing you to act as a credible mentor and technical sounding board for the team. - Scalability Mindset: Prior experience scaling TAM teams or technical service organizations, specifically focusing on building additional services and repeatable service models. - Data Fluency: Advanced proficiency with Gainsight, Tableau, Salesforce, or Zendesk to build dashboards, identify trends, and drive proactive, data-led strategies. - Outcome-Driven Business Acumen: A strong focus on driving value-based outcomes and ROI for customers rather than just managing support tickets or task completion. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $99,365—$133,600 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Role Description We expect that you will develop and grow our automotive paint and ancillary paint products based on objectives established by your manager. You will be responsible for setting up and training collision repair shops and auto body suppliers/jobbers on features, benefits and proper use of our products in order to help develop customer accounts and optimize sales to these customers. You will be required to travel on behalf of the company in order to fulfil this role. - Visit jobbers and body-shop customers in your designated Territory on a daily basis to demonstrate the use, features and benefits of the range of Automotive Refinish products with objective of maximizing sales and end user results with our product lines. - Assist in recruiting Jobbers and Body shops for the company’s portfolio of products in your designated territory, while adhering to company’s philosophy of providing protected trade areas for Jobbers provided that they adhere to sales targets to maintain the exclusivity. - Setup and train new jobbers and body-shop customers on the correct use of our refinish products, color tools and other paint related materials. - Provide the highest standard of courteous service to each customer through expert technical advice and product knowledge delivered in a prompt and timely manner. - Assist customers in resolving color requests and communicating any color support to the responsible color contact for factory. - Perform primary role of Technical support for customers of in your territory, and also assist in technical support in other regions as requested by your manager. - Advising customers on product options, performance features and benefits, and technical data as it relates to the portfolio of products being managed. - Schedule and manage customer visits to auto body suppliers and collision repair shops in order to optimize sales. - Assist Logicar Sales Representative and Jobbers in recruiting customers by demonstrating the features, benefits and value of our Refinish System and related products. - Assist management in gathering competitor activities, prices and market intelligence and in making recommendations on price and marketing strategies to optimize profitable sales growth in your territory. - Make recommendations to management on new products required to fit market needs and assist in research and testing prior to introduction. - Keep your knowledge of automotive refinish products current at all times and demonstrate your dedication by constantly refining your selling technique. - Follow-up with customers to confirm that they are achieving good results with the use of our refinishing products. - Prepare and host demonstrations of our product lines in a professional manner. - Assist in creating a formal program to educate customers about our paint and ancillary product lines. - Inform your manager if you have any ideas on how to improve operating standards, practices and sales. - Meet the tactical objectives established by your manager. - Perform all duties safely and conscientiously. - Fulfill all other duties assigned by your manager. Qualifications - Maximize your effectiveness by meeting these additional responsibilities as well as the tasks described above. - Adhere strictly to all Logicar service, housekeeping, security, safety, code of conduct, ethics, uniform standards, operating practices and other rules and policies as developed or amended from time to time. - Develop and maintain a team working relationship based on mutual respect for other employees. Requirements - Competitive Pay Dependent Upon Experience. - Compensation package is in the range of $95,000 - $105,000 comprising of base pay, commissions and car allowance. - This position is a Remote/Telecommute position. Applicants must live in the San Diego or LA area to be considered for the position. Success Measurement Success as a Technical Sales Representative is measured in terms of sales turnover of refinish and related products in your territory and in the quality of technical support and training provided to employees, jobbers and body shop customers.

• Help grow local business market share • Defend small business America and the American Dream • Work with existing clients and hunt for new business • Become SaaS (software as a service) experts • Receive world-class training • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

• Help grow local business market share • Defend small business America and the American Dream • Work with existing clients and hunt for new business • Become SaaS (software as a service) experts • Receive world-class training • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future