• Responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices • Establish and follow a regular schedule to visit the assigned facility in order to collect devices in the designated containers • Coordinate the packing of devices in Medline ReNewal shipping containers • Arrange for shipment of collection containers in a timely manner • Update the Medline ReNewal Collection Container Locations sheet to provide an accurate record of where all containers have been placed throughout the facility • Provide support to in-service sessions as directed by the assigned Account Manager • Make regular rounds throughout the facility; initially to introduce self and Medline ReNewal, and eventually to help answer questions and share any staff concerns with the assigned Account Manager • Ensure program supplies remain stocked for use • Distribute program collateral throughout the facility as directed by the assigned Account Manager

• Responsible for the ongoing support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices • Establish and follow a regular schedule to visit the assigned facility to collect devices in the designated containers • Coordinate the packing of devices in Medline ReNewal shipping containers employing proper techniques to ensure safe shipment of product • Arrange for shipment of collection containers in a timely manner • Update the Medline ReNewal Collection Container Locations sheet to provide an accurate record of where all containers have been placed throughout the facility • Provide support to in-service sessions as directed by the assigned Account Manager • Make regular rounds throughout the facility; initially to introduce self and Medline ReNewal, and eventually to help answer questions and share any staff concerns with the assigned Account Manager • Ensure program supplies remain stocked for use • Distribute program collateral throughout the facility as directed by the assigned Account Manager

• Make outbound calls to hospitals and healthcare clinics across the U.S. • Conduct brief surveys focused on after-hours and emergency response protocols • Ask approximately 3 standardized questions per call • Accurately document responses during each call using provided systems • Maintain a professional and courteous demeanor with healthcare staff • Follow call scripts and guidelines to ensure consistency and compliance • Handle a high volume of calls while maintaining quality standards • Protect confidential information and adhere to company policies • Communicate any issues or escalations to supervisors as needed • Meet performance and attendance expectations in a remote work environment

• Make outbound calls to hospitals and healthcare clinics across the U.S. • Conduct brief surveys focused on after-hours and emergency response protocols • Ask approximately 3 standardized questions per call • Accurately document responses during each call using provided systems • Maintain a professional and courteous demeanor with healthcare staff • Follow call scripts and guidelines to ensure consistency and compliance • Handle a high volume of calls while maintaining quality standards • Protect confidential information and adhere to company policies • Communicate any issues or escalations to supervisors as needed • Meet performance and attendance expectations in a remote work environment