Medline makes #healthcare run better
Part-Time Field Services Representative
Location
Wyoming
Posted
15 hours ago
Salary
$19 - $28 / hour
Seniority
Senior
Job Description
Part-Time Field Services Representative
Medline Industries, LP
• Responsible for the on-going support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices • Establish and follow a regular schedule to visit the assigned facility in order to collect devices in the designated containers • Coordinate the packing of devices in Medline ReNewal shipping containers • Arrange for shipment of collection containers in a timely manner • Update the Medline ReNewal Collection Container Locations sheet to provide an accurate record of where all containers have been placed throughout the facility • Provide support to in-service sessions as directed by the assigned Account Manager • Make regular rounds throughout the facility; initially to introduce self and Medline ReNewal, and eventually to help answer questions and share any staff concerns with the assigned Account Manager • Ensure program supplies remain stocked for use • Distribute program collateral throughout the facility as directed by the assigned Account Manager
Job Requirements
- High School Diploma (GED) preferred
- Ability to travel locally 100% of the time across the Cheyenne, Wyoming area
- Ability to regularly lift at least 30 pounds as a regular part of daily tasks
- A current valid driver’s license, vehicle insurance, clean driving record and ability to travel in own vehicle to designated facility
- Able to be credentialed at the highest level in order to gain admittance to all required rooms within each designated facility
- Good communication skills, especially on a verbal level
- Strong organizational skills and attention to detail to complete work tasks in a thorough manner
- Self-initiative and dependability to reliably perform the job in an independent setting
Benefits
- Flexible Work Schedule
- Career Growth and Advancement Opportunities
- Per Diem for Daily Meals
- Mileage Reimbursement
- Cell Phone Reimbursement
- Company Paid Scrubs (uniforms)
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• Responsible for the ongoing support of the Medline ReNewal Reprocessing Program to pack and ship designated medical devices • Establish and follow a regular schedule to visit the assigned facility to collect devices in the designated containers • Coordinate the packing of devices in Medline ReNewal shipping containers employing proper techniques to ensure safe shipment of product • Arrange for shipment of collection containers in a timely manner • Update the Medline ReNewal Collection Container Locations sheet to provide an accurate record of where all containers have been placed throughout the facility • Provide support to in-service sessions as directed by the assigned Account Manager • Make regular rounds throughout the facility; initially to introduce self and Medline ReNewal, and eventually to help answer questions and share any staff concerns with the assigned Account Manager • Ensure program supplies remain stocked for use • Distribute program collateral throughout the facility as directed by the assigned Account Manager
• Make outbound calls to hospitals and healthcare clinics across the U.S. • Conduct brief surveys focused on after-hours and emergency response protocols • Ask approximately 3 standardized questions per call • Accurately document responses during each call using provided systems • Maintain a professional and courteous demeanor with healthcare staff • Follow call scripts and guidelines to ensure consistency and compliance • Handle a high volume of calls while maintaining quality standards • Protect confidential information and adhere to company policies • Communicate any issues or escalations to supervisors as needed • Meet performance and attendance expectations in a remote work environment
• Make outbound calls to hospitals and healthcare clinics across the U.S. • Conduct brief surveys focused on after-hours and emergency response protocols • Ask approximately 3 standardized questions per call • Accurately document responses during each call using provided systems • Maintain a professional and courteous demeanor with healthcare staff • Follow call scripts and guidelines to ensure consistency and compliance • Handle a high volume of calls while maintaining quality standards • Protect confidential information and adhere to company policies • Communicate any issues or escalations to supervisors as needed • Meet performance and attendance expectations in a remote work environment
• Make outbound calls to hospitals and healthcare clinics across the U.S. • Conduct brief surveys focused on after-hours and emergency response protocols • Ask approximately 3 standardized questions per call • Accurately document responses during each call using provided systems • Maintain a professional and courteous demeanor with healthcare staff • Follow call scripts and guidelines to ensure consistency and compliance • Handle a high volume of calls while maintaining quality standards • Protect confidential information and adhere to company policies • Communicate any issues or escalations to supervisors as needed • Meet performance and attendance expectations in a remote work environment
