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Advisor
Location
California + 5 moreAll locations: California | New York | Maryland | Pennsylvania | Rhode Island | Washington
Posted
10 days ago
Salary
$76.5K / year
Seniority
Senior
Job Description
Advisor
Evolve
• Manage and retain a high‑value book of ~200 Evolve listings. • Build strong, strategic relationships that reduce churn and drive long‑term partnership value. • Act as a performance expert by delivering clear, data‑driven insights on property and portfolio performance. • Serve as a trusted, go‑to resource for owners - providing support, strategic guidance, and growth recommendations. • Proactively identify opportunities to improve owner performance and experience. • Cross‑sell Evolve services to maximize portfolio value while staying current on industry trends and market dynamics. • Increase NPS and LTV through upsells such as management tier upgrades, expanded availability, amenity improvements, and additional properties. • Provide market and property analysis to help owners identify opportunities to expand their portfolios with Evolve. • Conduct monthly and quarterly performance reviews to align on goals, insights, and next steps. • Collaborate cross‑functionally with internal teams to deliver a seamless, high‑quality owner experience. • Stay informed on the short‑term rental industry trends to advise owners on potential impacts to their business
Job Requirements
- 3+ years of account management experience, ideally in a high‑touch or strategic environment.
- Background in travel or hospitality (preferred).
- Exceptional active listening skills with the ability to simplify complex concepts.
- Highly adaptable and comfortable navigating a fast‑changing environment.
- Strong verbal and written communication skills.
- Analytical, organized, and detail‑oriented with a data‑driven mindset.
- Competitive, goal‑oriented, and motivated by measurable impact.
- Strategic thinker with strong problem‑solving abilities.
- Direct, clear communicator who builds trust quickly.
- Willingness to go above and beyond for both colleagues and owners.
Benefits
- Industry-competitive pay, equity in the company, and a 401(k) with a 4% immediate vesting match.
- 16-18 weeks of paid parental leave for birthing parents and 10 weeks for non-birthing parents, plus infertility coverage.
- Comprehensive medical, dental, and vision plans, with 100% employer-paid dental and vision for individual coverage, a low-cost medical option, 10 free mental health visits, and pet insurance.
- Generous PTO, RTO (for full-time exempt employees), sick leave, holidays, and a personal holiday to celebrate what matters most to you.
- Annual Evolve travel credit after one year and discounts on stays at all Evolve properties.
- World-class onboarding programs, learning, and development resources to help you grow your impact.
- Employee Resource Groups celebrating our diverse communities at Evolve.
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