Keywords Studios logo
Keywords Studios

International technical and creative services provider to the global video games industry and beyond.

Player Engagement Agent – German/English

AgentGeneralFull TimeRemoteSeniorTeam 10,001+Since 1998H1B No SponsorCompany SiteLinkedIn

Location

Poland

Posted

3 days ago

Salary

0

Seniority

Senior

GermanEnglish

Job Description

Player Engagement Agent – German/English

Keywords Studios

• Serve as the essential link between clients and the gaming community. • Investigate and deliver prompt, quality responses to players' questions. • Provide valuable feedback to developers. • Participate in valuable training sessions to enhance skills and knowledge. • Manage time effectively to meet players' needs. • Assist internal teams with project-related requests. • Deliver excellent customer support to players. • Maintain accurate and detailed reports to keep processes streamlined.

Job Requirements

  • Mastery in C1-C2 level German proficiency, English at B2 level or higher
  • Excellent communication skills for effective player support.
  • Flexibility to adapt to various situations and player needs.
  • Accountability and reliability in handling player inquiries and issues.
  • Proactivity in identifying and addressing player concerns proactively.
  • Basic troubleshooting skills to assist players with technical challenges.
  • Availability for full-time work, including weekends (Saturday and Sunday).
  • Previous Customer Service experience (remote or on-site/retail) is a plus.
  • Knowledge of community platforms (e.g. Discord, Slack) is an asset.
  • Passion about video games is a plus.

Benefits

  • Remote work with all necessary equipment provided
  • Private medical care option
  • My Benefit system
  • Multisport card
  • Subsidy for glasses
  • Employee Assistance Program with personal, legal, and financial counselling services.
  • Professional development opportunities (e.g. online learning platform, training sessions)
  • Employee referral program

Related Job Pages

More Agent Jobs

bunq logo

Reporting Agent

bunq

We are bunq, bank of The Free. We're here to create a bank that helps our users save time, money and the environment.

Agent3 days ago
Full TimeRemoteTeam 201-500H1B No Sponsor

• Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements. • Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment. • Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.

France
Cummins Inc. logo

Electrical Qualification Agent

Cummins Inc.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Agent4 days ago
Full TimeRemoteTeam 10,001+Since 1919H1B No Sponsor

• Inspecting new electrical installations • Reviewing plans • Issuing permits • Educating stakeholders • Enforcing codes and standards • Maintaining compliance records • Assisting with electrical safety and investigating incidents

Illinois
regiocom SE logo

Call Center Agent - Energy Project

regiocom SE

We live Innovations and service is our passion.

Agent4 days ago
Full TimeRemoteTeam 5,001-10,000Since 1996H1B No Sponsor

• First point of contact for all questions related to energy contracts: advance payments, meter readings, data maintenance, invoices, contracts, etc. • Provide telephone and written information on all inquiries from private customers • Advise customers on tariffs and contracts

Germany
€14 / hour

Mortgage Agent

8Twelve Mortgage Corporation

A reputable national mortgage brokerage headquartered in Markham, licensed across all Canadian provinces.

Agent4 days ago

Role Description Seeking driven and experienced licensed mortgage brokers to join our expanding team and serve a wide network of VIP referral partners. - Provide expert mortgage advice and solutions to clients, achieving strong sales results. - Proactively develop new business and client relationships. - Maintain flexibility to meet clients at their convenience. Qualifications - Valid Quebec Mortgage Broker License/Certification (Mandatory). - Mortgage/Sales underwriting experience preferred. - Excellent bilingual communication skills (French/English). - Highly motivated, organized, and capable of meeting deadlines. Benefits - Competitive Commission Structure. - Direct access to a diverse range of lenders (A, B, and private). - Ongoing professional development and training. - Comprehensive IT support and CRM system. - Clear career progression opportunities. - Potential to work on mortgages from multiple provinces (with appropriate licensing). - Comprehensive health benefits package. - Positive and inclusive company culture that values authenticity. - Collaborative, team-oriented work environment. - Work-from-home flexibility. Company Description A reputable national mortgage brokerage headquartered in Markham, licensed across all Canadian provinces.

Canada
C$40K - C$45K / year