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Product Operations Manager – LATAM, Dominican Republic
Location
Dominican Republic
Posted
19 hours ago
Salary
$180K - $200K / year
Seniority
Senior
Job Description
Product Operations Manager – LATAM, Dominican Republic
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• You work with design, engineering, clinical, and operations stakeholders to gather requirements and business logic before work begins. • You write and maintain the documentation that keeps teams aligned. That includes feature specs, process documentation for clinical and ops rollouts, and reference materials for training. • You drive feature launches from testing through release. You coordinate across design, engineering, clinical operations, and training to make sure each launch has clear owners, timelines, and acceptance criteria. • You own the systems that measure how features perform after they go live. You manage post-launch A/B testing and performance tracking across clinicians, operations staff, and patients. • You capture what was decided, by whom, and why. You translate those decisions into tickets with clear requirements and acceptance criteria. • You use AI tools daily to accelerate your own work, writing requirements documentation, synthesizing meeting notes, surfacing action items, drafting release notes, and automating your work.
Job Requirements
- Experience working in or alongside design and engineering teams. You understand how software gets built.
- Demonstrated AI fluency: You already use AI tools daily to write faster, research better, and automate parts of your and team's workflows. We will ask you to show us how.
- Strong written communication: Clear, direct, and precise.
- Experience writing requirements documentation and defining acceptance criteria.
- Proficiency with project and task management tools such as Linear, Jira, or Asana.
- The ability to create structure where there is none. You are not waiting for someone to hand you a system.
- Experience shipping products for operations or clinical teams as a key user.
- Have worked on small teams responsible for shipping outsized outcomes.
- Background in health tech, digital health, or clinical operations.
- Experience in a startup or early-stage company. (Preferred)
- Background in product management, program management, product operations, or a related discipline. (Preferred)
- Experience coordinating end-to-end product launches, including training and readiness. (Preferred)
Benefits
- A mission that matters. We serve patients who have spent years being dismissed or undertreated.
- A lean, high-trust team where your work has a direct impact on how the company grows.
- Competitive compensation for a pre-Series A company $180-200k
- Generous equity compensation
- Generous health benefits with 100% of employee and 80% of dependent premiums paid for
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