Role Description Are you a French speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Swedish-speaking Customer Service Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease. Key Responsibilities - Handle customer inquiries for Swedish speaking customers via calls, chats and/or phone calls. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. Qualifications - Native-level fluency in Swedish (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Benefits - Competitive Monthly Salary. - 2 Extra Salaries per year, in the form of a 13th and 14th Salary. - Monthly Performance Bonus, rewarding you for your dedication. - Fully Paid Relocation: Flight, Transfer & Hotel Included. - Continuous support during and before your relocation to Greece. - Stable career development opportunities within a multinational conglomerate. - Fully Paid Training. - Health Insurance. - And Much More..

Role Description We are currently hiring a Slovak-speaking Customer Support Representative for our prestigious international client in the hospitality sector. This opportunity is designed for new entrants to the job market. No prior experience is required, as you will receive structured and fully paid training. This role is ideal for candidates seeking international experience, stable employment, and long-term remote flexibility. - Provide customer support in Slovak via phone, email, and chat - Assist customers with reservations, booking changes, and general inquiries - Deliver accurate, professional, and customer-focused solutions - Maintain high service standards and customer satisfaction - Document interactions correctly in internal systems - Follow internal procedures and quality guidelines Qualifications - Fluent Slovak (C1 level) - English at B2 level - Strong communication skills - Basic computer literacy - Positive and service-oriented mindset - Willingness to relocate to Greece - Flexibility to work in shifts if required Requirements - No previous customer service experience is required. The paid training program will provide all necessary knowledge and tools to perform successfully. Benefits - Competitive salary aligned with the Greek market - Fully paid relocation package - Accommodation support during relocation - Travel expenses covered - Administrative assistance for settling in Greece - Paid on-site training - Remote work from anywhere in Greece - Stable long-term employment contract - International working environment - Career growth opportunities

Role Description We are currently hiring a Czech-speaking Customer Support Representative for our prestigious international client in the hospitality sector. This opportunity is designed for new entrants to the job market. No prior experience is required, as you will receive structured and fully paid training. This role is ideal for candidates seeking international experience, stable employment, and long-term remote flexibility. - Provide customer support in Czech via phone, email, and chat - Assist customers with reservations, booking changes, and general inquiries - Deliver accurate, professional, and customer-focused solutions - Maintain high service standards and customer satisfaction - Document interactions correctly in internal systems - Follow internal procedures and quality guidelines Qualifications - Fluent Czech (C1 level) - English at B2 level - Strong communication skills - Basic computer literacy - Positive and service-oriented mindset - Willingness to relocate to Greece - Flexibility to work in shifts if required Requirements - No previous customer service experience is required. The paid training program will provide all necessary knowledge and tools to perform successfully. Benefits - Competitive salary aligned with the Greek market - Fully paid relocation package - Accommodation support during relocation - Travel expenses covered - Administrative assistance for settling in Greece - Paid on-site training - Remote work from anywhere in Greece - Stable long-term employment contract - International working environment - Career growth opportunities

Role Description Our client is recruiting Polish-speaking Customer Service Agents for a customer support position carried out remotely from Greece. The role is suitable for entry-level candidates and requires relocation to Greece prior to the start date. - Provide customer support in Polish using phone, email, and digital channels - Handle customer requests and questions in line with defined procedures - Deliver accurate and timely information regarding services or products - Record interactions and resolutions in internal systems - Follow quality standards and operational guidelines - Escalate cases that cannot be resolved at first level Qualifications - Fluent spoken and written Polish - Good command of English (level B2) - No previous customer service experience required - Basic computer skills and ability to work with multiple tools - Good communication skills and attention to detail - Ability to work independently in a remote setup - Willingness to relocate and live in Greece Requirements - Full-time employment contract - Paid training and onboarding - Remote working model from Greece - Paid relocation package - Benefits in accordance with local labor legislation Equal Opportunity Applications are assessed based on qualifications and role requirements only. All qualified candidates are encouraged to apply.