• Collaborate with the onsite lead and business stakeholders to understand and analyze business requirements. • Conduct requirement workshops and translate business needs into scalable Oracle Eloqua solutions. • Prepare functional and technical design documents aligned with business objectives and best practices. • Configure and customize Oracle Eloqua to support marketing automation and lead management processes. • Design and implement integrations between Oracle Eloqua and Oracle Sales Foundation. • Develop campaigns, forms, landing pages, segments, shared lists, programs, and automation workflows. • Coordinate with cross-functional teams, including CRM, integration, and technical teams, to ensure seamless implementation. • Support data migration, data validation, and system integration activities. • Prepare and execute unit testing, system integration testing (SIT), and support user acceptance testing (UAT). • Resolve functional and technical issues identified during testing and implementation. • Support user training, documentation, and knowledge transfer activities. • Plan and execute production deployment, including post-go-live stabilization and hypercare support. • Ensure adherence to implementation standards, governance, and project timelines. • Provide ongoing recommendations for process improvements and solution optimization.

Description The Role: The DRP Field Implementation Manager's primary responsibility is to oversee all dealer's DRP Implementations in each region, lead the Dealer Group DRP Implementations while serving as the Channel Field's SME for the Digital Retail Platform. What You'll Do: - Serve as the regional lead for dealership group implementations, providing high-touch, white-glove support to ensure a smooth rollout experience. - White-glove support is defined as tailored, concierge-style support with direct involvement, faster response, and often end-to-end help with complex or high-priority digital retailing engagement - Manage the implementation pipeline and track dealer progress through pre-onboarding, onboarding, and go-live stages, removing barriers that could delay completion. - Subject Matter Expert (SME) on GM's DRP (Digital Retail Platform), dealership operations, and automotive digital retailing best practices to drive strong engagement and utilization. - Maintain dealer engagement throughout the implementation process to drive momentum and readiness ensuring key dealership personnel meet required turnaround times for critical implementation milestones. - Act as a relationship manager for dealers during implementation, addressing concerns, navigating conflict, and managing pushback effectively. - Proactively identify DRP implementation risks and work to mitigate effectively and efficiently. - Document, communicate and escalate issues/concerns, as necessary. - Partner with field resources (DRP Implementation Partners) by supporting the non-technical and relationship-driven aspects of implementation while they focus on technical execution. - Deliver clear, engaging presentations and product demonstrations using established presentation materials. - Help ensure each dealership group has a positive implementation experience and is successfully launched on schedule. - Prioritize time effectively, focusing on high-impact DRP activities and maintaining alignment with established DRP goals. - Manage travel and program related expenses in accordance with GM guidelines. Your Skills & Abilities (Required Qualifications): - Background in dealership consulting or automotive retail operations. - Strong understanding of the retail automotive industry, including common terminology, dealership structures, and workflow processes. - Experience working with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions. - Knowledge of dealership desking or F&I processes. - Quick learner with the ability to stay current on rapidly evolving digital solutions. - Proven ability to maintain a positive, solutions-oriented attitude in high-pressure environments. - Strong collaboration skills with the ability to work effectively within the General Motors team, as well as with clients and vendor partners. - Exceptional verbal and written communication abilities. - Skilled in delivering presentations, leading productive discussions, and addressing objections with resilience. - Proficient in Microsoft Office applications. - Strong analytical, problem-solving, and decision-making capabilities. - Willingness to travel weekly (up to 60% overall depending on territory). Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. • The salary range for this role is $105,600 and $140,700 from Pay Transparency Posting Salary Ranges). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote. This means the selected candidate may be based anywhere in the country of work and is not expected to report to a GM worksite unless directed by their manager. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

• Lead and participate in all phases of NetSuite implementation projects • Collaborate with business stakeholders to understand their needs • Configure NetSuite modules and functionalities to meet specific business requirements • Develop and execute test plans to ensure accuracy and integrity of the NetSuite configuration and data • Provide training and support to end-users on NetSuite functionalities • Create and maintain detailed documentation of system configurations, processes, and user manuals • Identify and troubleshoot NetSuite-related issues • Work closely with development teams for customizations, integrations, and reports • Stay up-to-date with the latest NetSuite releases, features, and industry best practices

• Gather, analyze, and document business requirements for insurance product implementations, enhancements, and system changes. • Partner with Product Managers, Actuaries, Compliance, and Engineering to translate product specifications, underwriting rules, and regulatory requirements into clear business and system requirements. • Configure and support the implementation of insurance products, including coverages, rating structures, forms, and underwriting rules within internal systems. • Review product configuration, rating algorithms, and rate tables to help ensure accuracy, completeness, and alignment with approved filings. • Research and analyze policy forms, endorsements, and regulatory filings to support compliant product implementation. • Develop, execute, and document test cases and test scenarios for system, integration, and user acceptance testing. • Validate rating calculations, coverage rules, policy forms, and system functionality; identify defects, document findings, and partner with technical teams through resolution and retesting. • Maintain accurate implementation documentation and support knowledge sharing for new product launches and system enhancements. • Collaborate effectively with cross-functional partners to support timely and accurate delivery of product initiatives. • Continuously build knowledge of Branch products, insurance concepts, system functionality, and regulatory requirements to increase individual effectiveness and contribution over time.