Role Description NMI is looking for a security-driven and self-motivated individual to join the Customer Support team as a fully remote Support Specialist, based in the United States. As a Support Specialist, you will provide ticket-based support to live Affiliates and Partners across a range of NMI products, ensuring a high level of customer service at all times. While the role is primarily ticket-based, occasional phone support may be required. Working hours are aligned to EST or CST. You will have the opportunity to contribute to projects and be a part of the bigger picture here at NMI. - Providing ticket-based support to Affiliates and Partners across NMI's suite of products and services - Working with third parties and acquirers to ensure that customer solutions are compliant and working as intended - Supporting internal colleagues with general queries relating to our products - Updating and creating internal documentation where necessary - Contributing to internal projects that help improve the customer experience Qualifications - A minimum of 1 year working directly with customers in any industry is required, preferably in the payments or FinTech industry, or a role which heavily deals with payments or financial technology - Excellent customer service skills, with empathy, patience, and a positive attitude - Excellent all-round IT knowledge, preferably with experience using a customer ticketing system such as Zendesk - Excellent attention to detail - Proven problem-solving ability - Proactive — shows initiative and creativity in solving issues - Ability to prioritise tickets and workload effectively - Excellent written and verbal communication skills - Organized and able to work without close supervision - Positive, can-do attitude - Familiarity with the payments industry and key concepts such as gateways, processors, and card schemes is preferred Benefits - A remote first culture! - Salary: $20–$24 per hour, depending on experience - Personal growth and advancement opportunities - Flex PTO & dedicated sick time - Health, Dental and Vision Insurance - Life, ADD, Short-term and Long-term Disability insurance - 401k matching up to 4% after two months of service - Flexible Spending Account - Paid Parental Leave - Company volunteer days - Employee referral program - Bonusly colleague recognition

Title: Language Services Specialist / Japanese Interpreter Location: US Job Description: Remote time type: Full time job requisition id: R11177 Job Description - Deliver high-quality Japanese-English interpretation for Otsuka’s global initiatives, supporting staff at all levels, including senior leadership, as well as partner companies, consultants, and vendors. Independently prepare for assignments by reviewing materials, conducting background and terminology research, and seeking subject-matter clarifications to ensure clear and accurate communication across diverse business contexts. - Provide high-quality Japanese-English translation for a variety of global initiatives, effectively leveraging technology when appropriate, and ensuring consistency, clarity, and accuracy in all deliverables. - Support cultural initiatives by providing Japanese culture training to Otsuka US and affiliates, and offering guidance on Japanese language and culture for organizational activities as needed. - Contribute to team operations by managing incoming language service requests, tracking service metrics, maintaining accurate records, and preparing monthly metrics reports. Coordinate with external language service vendors for outsourced assignments, and assist the scheduling of linguists and monitor progress to ensure successful completion of each assignment. - Manage user accounts for department-subscribed systems and tools as an administrator by establishing user guides, planning and conducting user training, monitoring usage, and addressing issues when needed. - Assist with various departmental projects and initiatives, including the search, evaluation, and adoption of new language technologies, implementation of process improvements, and support of broader operational enhancements under the guidance of senior staff. Qualifications Required - Minimum bachelor’s degree - 2+ years of experience in the interpretation/translation industry - Native-level fluency in Japanese and English with comprehensive understanding of Japanese and American norms, communication styles, and business practices - Demonstrated mastery of multiple interpretation modes including simultaneous, consecutive, whispering, and sight translation; experience using AI-powered translation tools and post-editing machine translation output - Ability to manage virtual, hybrid, and in-person interpretation, including experience with interpretation equipment and major conferencing platforms such as MS Teams - Excellent oral, written, and interpersonal communication skills with ability to tailor communication style, strategy, and content to the diverse needs of stakeholders and partners at all levels - Have initiative and proactively strive for superior customer services and outcomes - Ability to build relationships and engage effectively with stakeholders at all levels - Ability to maintain complete discretion with confidential and sensitive information - Ability to identify and solve problems effectively with creative or innovative solutions - Ability to work independently and collaboratively while adhering to well-defined and well-established departmental procedures and processes - Ability to manage multiple tasks simultaneously in a fast-paced environment and appropriately shift priorities while keeping attention to detail to achieve high-quality outputs - Up to 5% domestic travel may be required based upon business needs Preferred - Master’s degree in interpretation - Experience in pharmaceutical, biotech, or medical industry - Experience with a global work environment - Familiarity with interpretation technologies and platforms, or translation productivity tools Disclaimer This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $89,622.00 - Maximum $128,800.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request. Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External. Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Title: ES-U26-28 Employer Engagement Specialist, Integrated Employment Services Location: 3195 Sheppard Ave E, Scarborough ON CA Hybrid Job Description: ABOUT US Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB. WHO WE ARE People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization. We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and social/team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, a savings plan for all permanent positions. THE OPPORTUNITY Integrated Employment Services (IES) Program The IES program provides tailored support for individuals facing barriers to employment, helping them achieve meaningful, long-term outcomes. By addressing the unique challenges of each client, we create pathways to sustainable employment that transform lives and strengthen communities. The Employer Engagement Specialist works in a community-based setting with at risk, correctional or special needs clients as well as business owners, managers, employers and community partners to support the Employment programs in accordance with funder guidelines. In addition, assistance with workshop facilitation is also required. The position encompasses the primary functions of employer engagement, marketing, managing stipend contracts, job matching, coaching and retention to provide clients with employment and community service experience through subsidized placements. The position also involves liaising and maintaining positive relationships with employers, community - based agencies and business associations. This role may be required to work flexible hours and in more than one location while assisting clients with employment/ service placement maintenance. Job Class Union Department Employment Services Location 3195 Sheppard Ave E, Toronto ON (Scarborough) Status Full-time, Permanent Pay Rate $59,005.61 per annum Vacancy Number ES-U26-28 Number of vacancies 1 Available Immediately Hours/Shifts Monday to Friday, 8-hour shifts between 8:30 AM – 5:00 PM (minimum two days per week in-office, based on operational needs) flexibility for evenings/weekends. Schedules are subject to change to meet departmental needs. Requirements WAYS YOU CAN CONTRIBUTE Employer Engagement and Partnerships - Develop tailored employer engagement strategies to support hiring needs and promote inclusive practices. - Advocate for diverse hiring practices to create opportunities for inclusion groups. - Conduct regular employer outreach in-person, including site visits, to build partnerships and identify job opportunities. - Maintain a detailed and updated job registry of current job openings and employer contacts. - Advocate for job carving opportunities to create customized roles that align with clients’ specific skills and abilities. - Align recruitment efforts with client goals, ensuring sustainable placements, and Job Starts for at least one year. - Consistently meet KPI’s for Job Starts, and placements to ensure program success. - Provide tailored support to clients by joining them for employment activities (interviews, etc.), as required. Client Placement and Retention - Collaborate with Career Specialists to match clients to suitable roles, ensuring alignment with client skills and employer needs. - Collaborate with Retention Specialists to incorporate retention strategies during job development, ensuring employers are prepared to support clients post-placement. - Oversee the onboarding process and provide ongoing support to ensure successful placements, and Job Starts. - Conduct regular follow-ups with employers and clients to monitor progress and address challenges, focusing on long-term job maintenance. - Facilitate direct referrals and maintain strong employer-client relationships. Event Planning and Outreach - Plan and execute employer-focused events such as job fairs, workshops, networking sessions, etc. - Plan and facilitate meet-and-greet events where employers can interact directly with job-ready clients to strengthen alignment. - Actively engage with employers during events to enhance partnerships and job placement and employment opportunities. Documentation and Reporting - Track and report outcomes of events to assess effectiveness. - Maintain up-to-date and accurate case notes of client and employer interactions, placements, and outcomes using case management systems, in compliance with funder and organizational standards. - Ensure the allocated funding for placements is effectively utilized, consistently monitored, and gradually spent. - Use mathematical and negotiation skills to manage and track contracts, claims, and expenditures. - Compile reports to track metrics such as placement success rates, employer satisfaction, and retention outcomes. - Define and track employer success metrics (e.g., increased retention rates for diverse hires), showcasing the benefits of inclusive hiring. - Collect and manage employer claims, contracts, and Proof of Employment documentation. Innovation and Strategy - Stay informed about labour market trends, inclusive hiring practices, and employment legislation to refine engagement strategies. - Use data analytics to improve placement and employment outcomes for inclusion groups and meet performance-based funding goals. - Innovate recruitment strategies to address barriers for clients with complex needs. - Create customized engagement plans for small and medium-sized businesses, addressing barriers to inclusive hiring (e.g., shared staffing models, subsidized accommodations, etc.). Workplace Expectations, Professionalism, and Compliance - Participate in ongoing professional development in inclusive hiring practices, data-driven engagement strategies, employer-client relationship management, etc. - Maintain professionalism and always adhere to workplace policies, ensuring focus and productivity in all environments. - Adhere to the organization’s business casual dress code during work hours, whether onsite, online, or when working offsite. - Maintain an on-camera presence during virtual meetings. - Be available to work a hybrid model with at least two in-office days per week and additional onsite presence as required. In-person attendance is a mandatory requirement of the role and cannot be accommodated for remote work on these days. - Travel within the GTA to attend employer site visits, trainings, networking events, community outreach activities, etc. - Flexibility to work evenings and weekends when needed to support program goals or employer relationships. - Replace work-from-home days with in-office or offsite attendance for employer networking, team collaboration, or other organizational needs. - Perform additional tasks as required to support organizational needs, and program delivery. WHO YOU ARE Required Qualifications Education: - Post-secondary diploma/degree in marketing, business development, career development, or a related field. Experience: - 2+ years in employer engagement, recruitment, or workforce development. - Proven track record working with diverse client populations and building employer partnerships. Skills - Strong communication, mathematical skills, judgment, problem-solving, and relationship-building abilities. - Advanced proficiency in MS Office, CRM systems, and digital tools. - Experience with data analysis and reporting. Preferred Qualifications - Certification in Career Development, (e.g., CCDP) and/or Human Resources. - Knowledge of local labour markets and workforce needs. - Multilingual capabilities (e.g., French, Spanish, Mandarin, Arabic). - Valid driver’s license and access to reliable transportation for travel within the GTA. - First Aid/CPR certification. APPLICATION INSTRUCTIONS Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education. Deadline for applications is July 16, 2026. Only selected candidates will be contacted. Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying. AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI. Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request. Benefits Why Join Springboard? - Be part of a mission-driven, inclusive organization that values people and impact. - Comprehensive benefits package and pension plan. - Access to training, mentorship, and career development opportunities. - A dynamic team environment focused on learning, growth, and making a difference. - Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.

Title: Sr. Specialist, Corp Affairs, Studio Location: New York, NY, US Department: General Services Job Description: No Relocation Assistance Offered Job Number #174622 - New York, New York, United States Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Colgate-Palmolive is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. The Senior Specialist, Global Corporate Communications will help tell our Company’s purpose story and create impact with the Company’s priority stakeholders (Colgate People, Recruits, Customers) and others. This role ensures the studio functions as a high-availability production platform, with all systems and personnel (including business partners) prepared to support seamless content creation at any given notice. Readiness is defined by zero-tolerance for unexpected technical failures. Work visa sponsorship is not available for this position. What you'll do Live Event Production - Run Live Broadcasts: Manage high-profile live streams (like company-wide meetings and executive presentations) from start to finish, including video switching, graphics, and streaming. - Audio & Camera Control: Set up and mix audio for wireless mics and speakers. Operate and control remote studio cameras. - Event Reliability: Lead technical rehearsals, build backup plans, and troubleshoot tech issues under pressure so live events run without a hitch. Studio Tech & Infrastructure - Network & Gear Management: Maintain and upgrade the studio’s video network, equipment, and recording hardware. - File & Asset Workflows: Oversee how video files are captured, stored, and archived. - Vendor & Process Guides: Act as the main contact for tech vendors, test new gear, and write clear technical manuals and setup guides. Content & Production Support - Video & Podcast Support: Provide hands-on camera, lighting, and audio support for recorded interviews, podcasts, and social media clips. - Simplify Workflows: Create easy, self-service setups for minor events so the main team can focus on high-priority productions. - Stay Updated: Research and recommend new studio tech to improve quality and efficiency. Required Qualifications: - Bachelor’s degree - Experience: 6+ years of communications experience in a consumer-oriented global media organization. - Technical Knowledge: Familiarity with studio environments, including lighting rigs, cinema-quality cameras (Sony FX3), and modern content formats (podcasts, short-form social). - Project Management: Proven ability to manage a high-volume production calendar and diverse stakeholder needs. Preferred Qualifications: - Strategic & Creative Communicator: Combines a PR/journalism background with a diverse writing portfolio to deliver engaging, consumer-oriented content. - Proactive & Resilient Operator: A resourceful self-starter who thrives in fast-paced, global environments with an optimistic attitude, creative flair, and a sense of humor. - High-Level Stakeholder Management: Possesses strong project management skills and the confidence to speak up and engage effectively with senior executives on a routine basis. - Collaborative Team Player: Drives cross-functional success by balancing independent initiative with strong, collaborative teamwork. Compensation and Benefits Salary Range $109,600.00 - $155,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. For additional Colgate terms and conditions, please click here.