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Chief of Staff, AI Operations Manager
Location
United States
Posted
2 days ago
Salary
0
Seniority
Lead
Job Description
Chief of Staff, AI Operations Manager
Cicero
• Serve as a central operating partner to the SVP / Practice Lead and Pod Leads. • Translate leadership priorities into action plans, operating cadences, trackers, dashboards, and follow-up mechanisms. • Prepare leadership materials, briefing documents, decision logs, status updates, and executive-ready summaries. • Track commitments, risks, dependencies, decisions, and action items across the AI Operating Group. • Help maintain visibility into team priorities, resource constraints, delivery risks, and operating issues. • Act as a connective layer between AI leadership and enabling functions including HR, Finance, Legal, IT, Security, and Operations. • Coordinate HR-related processes including onboarding, role changes, internal transfers, contractor coordination, and offboarding support. • Maintain team rosters, reporting lines, pod assignments, role documentation, and operating group organizational materials. • Partner with HR and recruiting on job descriptions, hiring workflows, interview coordination, offer status, start dates, and onboarding logistics. • Manage intake tracking for new AI-related requests, opportunities, internal asks, client needs, and leadership-directed initiatives. • Help triage incoming requests based on urgency, strategic fit, required capabilities, pod ownership, capacity, and delivery complexity. • Maintain visibility into intake volume, request status, bottlenecks, aging items, and escalation needs. • Support build operations across AI pods through project trackers, milestone reporting, risk logs, dependency tracking, and status updates. • Manage operating rhythms across leadership syncs, Pod Lead meetings, all-hands meetings, training sessions, and monthly operating reviews. • Track AI Operating Group costs across people, contractors, vendors, tools, licenses, subscriptions, infrastructure, and project-level spend. • Facilitate compliance with AI Operating Group technical standards, infrastructure protocols, and internal governance expectations. • Use AI tools to improve the speed, quality, and scalability of operational work.
Job Requirements
- 5+ years of experience in operations, chief-of-staff support, business operations, consulting operations, program management, finance operations, or practice management
- Experience supporting senior leaders and coordinating across multiple teams or workstreams
- Strong project management, PMO, operating cadence, and follow-through capabilities
- Experience with budget tracking, reporting, financial analysis, cost management, or operational metrics
- Strong organizational skills and exceptional attention to detail
- Excellent written and verbal communication skills, including the ability to create executive-ready materials
- Comfort operating in a fast-changing environment with ambiguity and shifting priorities
- Ability to handle confidential information with discretion
- Genuine interest in AI and regular use of AI tools to improve productivity
- Ability to work effectively with technical and non-technical stakeholders.
Benefits
- Continuing education and professional development resources
- Mentorship program
- Supportive work environment
- Inclusive culture
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