• Evangelizing RingCentral Digital Experience solutions to customers, partners, and internal stakeholders • Assist with the development of formal sales plans and proposals for assigned opportunities • Transfer industry, technical, and product knowledge to customers • Keep up-to-date on relevant competitive solutions, products, and services • Provide technical and sales support for accounts in the assigned territory • Perform advanced use-case and needs assessment-based digital engagement demonstrations for customers and prospects remotely and in-person • Work with customers on appropriate expectations for the solution • Develop and maintain an expert understanding of RingCentral’s Customer Engagement Digital applications and products • Representation at conferences, industry, and sales events when requested by department managers • Actively participate as an SME for digital engagement products and technologies, providing consultative support to other Sales Engineers • Provide direct support for the technical fulfillment of RFI’s, RFQ’s and RFP’s as needed • Responsible for continued education on the digital engagement platform and underlying technologies

• Own the end-to-end lifecycle of Enterprise and Wholesale B2B products • Identify market opportunities across the full B2B portfolio • Define product roadmaps aligned with company growth objectives • Translate customer and market requirements into clear product definitions • Conduct market research and competitive analysis • Engage directly with enterprise customers, carriers, hyperscalers, and partners • Support strategic customer engagements and RFP responses • Develop business cases and pricing strategies • Ensure products meet revenue and margin targets • Monitor product performance and lifecycle health • Serve as the primary liaison between Sales, Engineering, Operations, Marketing, and IT • Lead product launches and sales enablement

• Drive and oversee large-scale enterprise onboarding projects from kickoff to go-live, managing scope, timelines, stakeholders, and risks to ensure successful implementations and customer satisfaction. • Design, architect, and implement effective solutions that meet the unique needs and challenges of nonprofit organizations. • Work closely with Sales, Presales, and Customer Success teams to develop strategies to drive revenue growth and ensure alignment for successful execution of projects. • Collaborate with Product teams to ensure customer feedback is incorporated into product development. • Develop and maintain relationships with key customer stakeholders, and partners including C-level executives.

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them. About us Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learning opportunities, then Tecsys could be a good fit for you! About the Role The Senior Solution Consultant will be responsible for supporting sales efforts in the US and Canada.  They will work in partnership with Account Executives to understand a company’s needs, design and present solutions and value propositions that address those needs and ultimately guide prospects and customers through their buying journey.    Responsibilities - Accurately qualify the technical fit of the Tecsys solution and partner with the AE in sales qualification - Engage in effective discovery by listening, demonstrating curiosity, and asking open-ended questions - Provide professional and timely response to RFP's and RFI's, coordinating across the organization when needed - Perform site visits as needed to observe customer operations, assess hardware requirements and gather insights from customer stakeholders and users - Partner with the AE and opportunity team to develop the strategy to win - Collaborate with the customer and the opportunity team to develop meaningful demonstrations around the Tecsys platform and solutions - Clearly articulate the impact of the solution as a business enabler for prospect's stakeholders and achieve buy in - Learn and communicate technical customer success stories across each core vertical - Understand and leverage technical differentiators to win against the competition - Establish credibility as a technical expert and trusted advisor with the customer - Demonstrate knowledge of warehouse automation capabilities and offerings - Seek out ways to enable the prospect or customer to progress smoothly through the buying journey and sell internally within their own organization - Collaborate effectively across the organization and drive feedback from the field back into the organization