• Lead our Quality Assurance function and ensure the delivery of reliable, scalable, and high-quality software solutions. • Oversee both manual and automated testing teams. • Establish testing strategies and standards. • Partner with product and engineering leaders to embed quality into every stage of the development lifecycle. • Manage, mentor, and grow a team of QA Analysts. • Define career paths and provide coaching, training, and professional development. • Foster a collaborative, high-performance culture that prioritizes quality and accountability. • Define and implement the QA strategy, aligning with organizational and product goals. • Establish QA standards, processes, and metrics for manual, automated, performance, and security testing. • Ensure appropriate test coverage across functional, regression, integration, performance, and user acceptance testing. • Collaborate with Product Managers, Engineering Leads, and Business Analysts to ensure clear requirements and acceptance criteria. • Advocate for quality across the organization by influencing stakeholders at all levels.

• Design, develop, and maintain scalable automated test suites for API and UI layers • Collaborate with QA and development teams to define and implement a • Ensure automated tests are integrated into the CI/CD pipeline to improve efficiency and accelerate delivery • Contribute to load, stress, and endurance testing efforts to validate system performance and scalability • Assist in identifying performance bottlenecks and partner with engineering teams on remediation efforts • Analyze test failures, perform root cause analysis, and create actionable defect reports • Validate software to ensure it meets requirements and maintains high quality standards • Perform manual testing where automation is not appropriate • Promote consistency in testing practices across a distributed set of development teams • Recommend improvements to automation, testing processes, and overall quality practices • Mentor team members on automation development, automation design patterns, testing strategies, and best practices • Provide technical leadership in building maintainable, scalable, and reusable test frameworks

• Enhance the team’s capacity to deliver assigned stories by end of sprint • Cultivate Camaraderie: Ensure that Core Values are living and breathing throughout the project team and that these values are reflected within the QA assurance team and department. • Increase Velocity: Perform automated testing and API testing for complex applications and scenarios; locate and document edge cases by understanding the depth and intricacies of a project; assess possible risks and propose modifications to the acceptance criteria. • Expand Frameworks: Demonstrate proficiency at automation, API testing, or accessibility testing principles and solutions. • Enhance the team's capacity by documenting plans to anticipated risks/blockers, advancing best practices, and mentoring peers and more junior team members. • Serve as a technical SME in the sprint, ensuring successful delivery of the sprint commitment by prioritizing testing efforts, enhancing acceptance criteria, etc. • Conduct recruiting interviews and analyze candidates to ensure successful hiring/contracting. • Present robust testing plans, metrics, and other valuable insight and direction during sprint review meetings; propose solutions and improvements to clients that improve our ability to deliver value.

• Designing test plans, scenarios, scripts, and procedures. • Executing tests on source code. • Analyzing test results and documenting clear and concise steps to reproduce errors in reports for the development team. • Work closely with product and development teams to ensure features and content are fully executed. • Working with the development team to correct bugs and errors. • Learn our application(s) inside and out and become subject matter experts. • Mentor and coach more Jr QA personnel.