• Serve as Task Order Project Manager (TOPM), providing end-to-end oversight for all contract activities; coordinate staffing, deliverables, and performance across all task areas and report status to the COR. • Develop and deliver Monthly Activity Reports detailing actions accomplished and status of open items. • Develop and maintain program schedules, track milestones, manage risk, and produce status reports aligned with DoW and Marine Corps performance requirements. • Monitor mandated monthly and semi-annual audit reviews using Insights on Demand; identify program risk, ensure internal controls are effective, and draft Corrective Action Plans for HQ-level audit findings. • Analyze GCPC metrics and produce reports on certification, payments, transactions, financials, delinquencies, and audit completions to support the Level 3 Agency Program Coordinator (APC). • Assess and provide recommendations on system issues across DoW e-business platforms including DAI, US Bank Access Online, Insights on Demand, Navy ERP, and PIEE; represent stakeholder interests in integration meetings. • Research DoW, DoN, and Marine Corps regulations and policy to improve GCPC program operations, advise Government personnel, and develop training materials for program participants. • Maintain Internal Operating Procedures and user resource materials reflecting changes to financial and payment systems affecting cardholder and Approving Official responsibilities.

• Reviewing borrower concerns, conducting detailed research, and providing proactive outreach • Analyzing written borrower complaints received through regulatory agencies, clients, and executive escalation channels • Initiating proactive outreach to borrowers to acknowledge concerns and gather additional information • Utilizing effective de-escalation techniques to manage emotionally charged interactions • Conducting ongoing communications, including callbacks, to confirm research status and resolution • Maintaining accurate and comprehensive documentation of all customer interactions • Ensuring compliance with applicable federal, state, investor, and company guidelines • Protecting sensitive customer information by adhering to confidentiality requirements and data security protocols.

Role Description The Regional Placement Coordinator (RPC) works with the Regional Career Development Coordinators and instructors to enhance employability skills and career placement opportunities for students, in accordance with DOL guidelines. Please note: We are seeking applicants in the Southwestern and Alaska region for this workforce development opportunity. Essential Duties - Career Development and Job Readiness: - Establishes strategies and activities to enhance and promote placement opportunities for all eligible Job Corps students. - Develops individual Student Career Exit Readiness Plans, to include goal setting, career preparation and resources needed for maximum placement success. - Provide training on student resumes, cover letters and interview techniques. - Job Placement/Development: - Provides continued job development for post-placement and assists with preliminary placement activity, as requested. - Provides continued post-Job Corps contact with students, providing follow-up services as needed in the areas of secondary placement, encourages survey participation. - Ensure that all placement information is entered into all DOL, center, and HBI data systems in an accurate and timely manner. - Reconciles placement records for all programs assigned. - Transitional Services: - Assists students with housing, transportation, and other needs as required. - If needed, the use of the Student Success Fund should be made through the Director of Career Services. - Works closely with all Coordinators in fulfilling the placement and follow-up needs of students transitioning into an assigned NEAP zone within the assigned area. - Community Engagement: - Creates and maintains relationships with local HBAs, contractors, and vendors, and establishes a database of employment opportunities. - Perform other duties as assigned by the Director of Career Services. - Fosters the recruitment, training, and placement of women in the building industry. - Participate in developing strategies to improve program outcomes. - Training: - Assists and provides training with Instructors to identify programmatic issues and solutions as it pertains to program performance. - Provides HBI Instructor training to include HBI New Hire training for Instructors, OSHA-10-hour construction training and Instructor support requests. - Working with Instructors to enhance training repertoire to meet industry needs. - Program Administration: - Maintains effective communication with center Career Transition Specialists (CTS staff) and appropriate CTS agencies to facilitate placement activities. - Attend Center Placement and OBS meetings when applicable. - Updates all HBI statistical performance for each program. - Completes and submits reports of assignments in a timely manner. - Maintains an accurate file of placement information for programs assigned. Gathers and forwards placement documents in a timely manner. - Monitors statistical performance for each program assigned, informs the Director of Career Services of any areas of concern. - Prepares, monitors, and maintains the HBI Standardized Spreadsheet, HBI Instructor/student Tracking sheets and HBI Career Exit Readiness forms. - Reconciles erroneous data by submitting appeals with the Job Corps Data Center as applicable. - Promote and encourage safety requirements in all HBI shops. - Work with RPMs to ensure tool accountability, shop culture and trade instruction. - Assist DCS with programmatic assessments and remediation. - Establish communication between center staff prior to center visits. Qualifications - Any combination of experience, skills and training equivalent to a four (4) year degree plus three (3) years’ experience in workforce development, employee placement or related field. - Current valid driver’s license is required. Preferred Experience - Demonstrated ability to motivate and direct students, and employers. - Demonstrated ability to communicate, through a variety of media, with a wide range of government, industry, union, and other groups and individuals. - Excellent verbal and written communications skills. - Experience with personal computers and a wide variety of software including databases and Microsoft Office. - Knowledge of Job Corps Career Transition Services. - Knowledge of the construction trades preferred. Working Conditions - Usual office-type working conditions; routine physical conditions include walking, carrying, standing, hearing/listening, and sitting. - Travel (~75%) throughout assigned territory anticipated. Status - EXEMPT - Salary Range: LEVEL 6 - Job Location: REMOTE, Southwestern and Alaska Region Company Description HBI has been training and educating America’s home construction workforce for more than 40 years. Our proven business model has helped countless individuals create long-term career opportunities. Over the years, we have continued to build our program offerings and expand our footprint in the construction industry. From innovative initiatives to creative partnerships, we remain committed to building careers and changing lives. Our programs teach highly sought after technical construction trades and entrepreneurship to youth aged 16-24 in our Job Corps programs, Military Services, our Academies, and programs for adults and youth operating behind the fence in correctional facilities.

• Support audit and compliance activities by monitoring mandated monthly and semi-annual reviews, extracting data from Insights on Demand to identify risks, and ensuring internal controls are effective. • Analyze GCPC program metrics and produce reports on certification, payments, transactions, financials, delinquencies, and audit completions for the Level 3 Agency Program Coordinator (APC). • Execute PPMAP audit reviews by analyzing purchase card files and reviewing training and delegation documentation for regulatory compliance. • Perform trend analysis on compliance results and recommend corrective actions; support drafting of Corrective Action Plans as directed by the TOPM. • Provide monthly assessment of US Bank transaction spend, invoice approval activity, and certification data to determine account payment status and prevent late payments. • Monitor data interface issues between the card servicing bank and financial/payment systems (DAI, Navy ERP, PIEE); assist units in resolving issues to restore payment processing. • Assist with research of DoW, DoN, and Marine Corps purchase card regulations and policy to support program participants and develop training materials. • Monitor regularly scheduled and ad hoc reports to ensure program compliance and disseminate information to program users; maintain the purchase card SharePoint site.